Ministry of Petroleum and Natural Gas

Details of RTI applications,Appeals and their replies



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1Respected Public Information Officer, 1. Please send me the below information regarding the Selection of Regular LPG Distributors in Andhra Pradesh under MKT PLAN 2013-14 from IOC/HPC/BPC :: @ How many locations were advertised for above selection @ How many locations were completed Draw Selection for the above @ How many locations were completed with FVC (Field Verification of Credentials) @ How many locations were issued LOI (Letter of Intent) @ How many locations were rejected in FVC (Field Verification of Credentials) @ How many locations were conducted re-draw for the above FVC rejected locations @ How many locations were issued LOA (Letter of Appointment) 2. Please send me the guidelines of FVC (Field Verification of Credentials) for the Selection of Regular LPG Distributors under MKT PLAN 2013-14 with the below information: @ Who can be appointed as FVC officer from Oil Company @ What is the timelines to complete the FVC for this FVC officer @ Do we have any transparent mechanism for appointing FVC officer @ Oil Company can appoint in charge of marketing sales officer (The officer who is already working with existing dealers/distributors in the same marketing area) as FVC officer @ What can be done by applicant if the FVC officer purposely delaying the FVC (Field Verification of Credentials) process and indirectly helping to existing dealers @ Any NOC is required at the stage of FVC (Field Verification of Credentials) 3. What is the minimum distance between railway track and LPG Godown 4. Any Oil company were mentioned /published about minimum distance requirement between railway track and LPG Godown in MKT PLAN 2013-14 selection guidelines 5. How many LPG connections can have by existing Regular LPG dealers/distributors 6. Is there any cap on paying commission amount per month from Oil Company for existing Regular LPG dealers/distributors Thanking you sirInformation sought by you pertains to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
2 Dear PIO Petroleum and Natural Gas Subject- Want some information on behalf RTI ACT 2005 Point 1- Please provide the information about a city of state Uttarakhand named Laksar, want to list of whole customer of LPG gas who is benefit gas subsidy, detail of all customer Urban as well as Rural area, there name, bank account detail in which the subsidy money transfer and date of money transfer Neeraj K Rathi A 436 New Ashok Nagar New Delhi 110096 Information sought by you pertains to OMCs. Hence, your application is being sent to OMCs 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
3Dear Sir, My LPG (Indane) ID 3 7500 0000 9010 0182, Consumer no. 19071, Adhar no. 684640642413 and this is seeded to my account no. 0337010108991 of UBI. My account at MyLPG is showing (PAHAL status) You are good to receive subsidy in your Bank Account. However, surprisingly, for the order nos. 2000186096, 2000046185, and 2000059621, I am not getting the subsidy and the reason is being stated as Aadhar Number not Mapped to Account Number. However, with the same set of Adhar and Account No. I successfully received subsidy for order no. 2000137861. I am a retired person and having limited physical capacity to look after such issues. Both Bank and Distributor are refusing to take any responsibility for this kind of problem. I earnestly request you to take necessary actions so that the subsidy is deposited properly to my account no. 0337010108991 of UBI. Details of my online account are attached herewith for your kind perusal. With regards, Sujit Kr. Chatterjee S/O LATE NANDA CHATTERJEE,SHEAKHALA, West Bengal Pin 712706 Adhar no. 684640642413viewYou have a grievance,hence, your application is being forwarded to IOCL for necessary action.
4our Prime Minister says that if we Give -Up our LPG Subsidy, it will be provided to those rural people who are using wood for cooking.So many people have given up their LPG Subsidy. How many rural people have been benefitted ,as till date many people freom the urban & metros have given up their subsidy . As on 1.7.2015, 775070 consumers have opted out their LPG subsidy under Giveitup campaign. 2. Mapping of consumers who have opted out with the rural / BPL consumers who have been released LPG connections is under process by the OMCs.
5Information sought in respect of award of LPG Distributorship by INDIAN OIL CORPORATION , MARKETING DIVISOIN OF KARNATAKA BRANCH OFFICE at Sundegoppa (nelamangala tq), Bangalore rural under IMP -2013-14 for locations advertised on 21-09-2013. 1)Status of award of above LPG distributorship along with reasons for delay for non- finalization of distributorship. 2) Certified copies of correspondence /instructions received from MOP and NG, if any, for keeping abeyance of selection process. 3) Up-to-date and latest Norms for selection of LPG distributors adopted by the corporation. 4)Name and designation of officials who are responsible for taking final decision in respect of above LPG distributorship. The applicant wishes to have inspection of files in respect of award of above LPG distributorship. So, kindly intimate me time and place of inspection well in advance. The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL
6I want to know that how much expense done my ministry for advertisement of give up lpg subsidy campaign... And how many peoples left their lpg subsidy till 1 july 2015...Ministry of Petroleum and Natural GAs has not incurred any expenditure on advertisement of GiveItUp campaign. As on 1.7.2015, total opted out consumers are 775070.
7Respected Sir, We are the subsidized LPG consumer and having domestic LPG connection. For Cylinder refill delivery, we have been asked from pay delivery charges which varies time and again. 1. What is the dealership agreement with Oil companies and on what basis this delivery charges are collected 2. Also there is no formal bill or receipt being given for this charges. What is the reason Regards, Thangavelu The information sought by your pertains to OMCs. Hence, your application is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3.
81. What is the total number of Consumers who have voluntarily given up LPG Subsidy as a part of the Giveitup Campaign 2. What is the total annual savings due to the total number of consumers voluntarily giving up their subsidyAs on 1.7.2015, total opted out consumers are 775070. Presently, information pertaining to total annual savings on account of GiveItUp campaign is not available with this CPIO.
9Respected Official, I am a Customer of LPG. So I Should get Cash Subsidy in Bank Accounts on LPG under Direct Benefit Transfer Scheme for LPG, which has now been renamed PAHAL (Pratyaksh Hanstantarit Labh). But I had not get any Cash Subsidy yet. Therefore, Please Ensure me that I should get Cash Subsidy on LPG. THANK YOUYou have not sought any information as defined in RTI Act 2005. It appears that you have not enrolled yourself for receiving LPG subsidy under Pahal. You are informed that LPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number, he/ she will have to link it to his/ her LPG consumer number and bank account. Alternatively, if he/ she does not have Aadhaar number, he/ she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number.
10Respected Official, I am a Consumer of LPG. So, I Should get Cash Subsidy in Bank Accounts Under Direct Benefit Transfer Scheme for LPG, which has now been renamed PAHAL(Pratyaksh Hanstantarit Labh). But I had not get any Cash Subsidy yet. Therefore, Please Ensure us so, that i can get cash subsidy on Market Price on Purchasing LPG.You have not sought any information as defined under RTI Act, 2005. 2. LPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number, he/ she will have to link it to his/ her LPG consumer number and bank account. Alternatively, if he/ she does not have Aadhaar number, he/ she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number. 3. You are advised to enroll under PAHAL and the detailed information is available at MyLPG.in
11RTI Application attachedviewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
12Dear sir I just want to know how member of parliament and central government minister have left Gas subsidy. Thanking youThe GiveItUp policy is attached. Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.view
13How many member of parliament and which all parliamentarians from both house(Lok Sabha and Rajya Sabha) have given LPG subsidy. Please do provide the list of parliamentarians.Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
14Respected sir, please give me information about gas domestic new connection given by Indian Oil Corporation Limited ,BP Corporation Limited, HP Corporation Limited in 2014-15 financial year at our chhattisgarh stateChattisgarh LPG profile is attachedview
15bhara gas saheed uday singh gas service kheragarh agra uttar pradesh my ditail consumer no 964 name devendra singh mob 9012217480 sir me bharat gas 2001 se consumer hu sir mujhe 2001 to 2015 tak cylender dilevery list chahiyeThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
16 1)PARTICULARS OF THE INFORMATION/ DOCUMENTS/FILE NOTES REQUESTED FOR: 2) Period of information Last 10 years (a)Pease provide copy of the document which shows the state wise and year wise details on the total number of LPG connections (a) Pease provide copy of the document which shows the total number of LPG connections issued to the new domestic consumers in the country after the de-duplication exercise was undertaken by the Oil Marketing Companies, State/UT-wise (b) Pease provide copy of the document which shows the steps being taken by the Government to eliminate multiple LPG connections/PNG connections along with the number of LPG connections surrendered by the PNG users in the country so far, State/UT-wise. (c) Pease provide copy of the document which shows the number of multiple LPG connections cancelled during the ongoing Know Your Customer (KYC) drive and the nature of complaints received from various quarters during the KYC drive and (d) Pease provide copy of the document which shows the corrective measures taken by the Government in this regard . (e) Please provide the certified copy of file notings on the movement of this RTI application. REQUEST TO MAKE OVER THE APPLICATION: If the information or the subject matter of the information required is held by another Public authority, this Application or such part of this application may be forwarded to that Public Authority as required under Section 6(3) of the Right to Information Act 2005. The information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
17Q1.how many Member of Parliament uses gas connection and how many of them give up their subsidy till now.Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
18Kindly provide me the details of the Member of Parliaments (who are in the MPs at the present time) who have given up their LPG subsidies.viewDetails of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
19As LPG consumers can claim the insurance coverage in case of death or accidents. I need the information on how many claims have been made till date in this regard. The information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
20Dear Sir, please provide me information regarding the issue mentioned below: I have a LPG connection with bharat gas, Pehowa(Haryana). I want to transfer this connection to bharat gas, Kurukshetra (Haryana). I want to know:::: 1) what is the procedure for this. 2)what documents are required for this. 3) what can I do if new gas agency (kurukshetra) don t accept the transfer note. ThanksThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
21Sub: Regarding Gas Subsidy Dear Sir, I am consumer of HP Gas branch Kasoli gas service Sirsa Haryana.My customer ID 506398.I want to know what is the process to get back given subsidy from GIVE UP SUBSIDY Scheme. Thankful to you The document is enclosed.view
22i want to know 1.how many member of parliaments are there from current lok sabha and rajya sabha who himself or herself left the subsidy on subsidized LPG cylinder till the present date.please give details with the name of each member. Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
23My LPG connection number was 3700000001703512. I connected my aadhar to it. Due to spelling mistake in name, Gas agency re-issue a new connection to me with LPG ID 37000000018636850. The previous connection showing status as TRANSFERRED. Now i am not able to connect my aadhar to new connection. I have submitted the KYC form twice to my agency and also tried to seed the aadhar online. but not able to connect. My aadhar number is 366009540610. Kindly provide the procedure to solve this problem. Regards Neeraj VermaYou have not sought any information as defined under RTI Act 2005. You have a grievance against IOCL. Your application has been forwarded to IOC for furnishing the information directly. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
24Q 1 after the implementation of the DBTL (Direct Benefits Transfer for LPG Consumers Scheme) scheme, how many persons have opted to avail the benefit under the scheme for availing subisidy. Q2 How many persons have opted not to avail the subsidy under the said scheme Q3 How many persons under the BPL category have been given the benefit of subsidy against those persons who have opted not to avail the subsidy under the scheme Q4 if the number of persons under BPL category who have been given benefit under the scheme is less than the number of persons who have opted not to avail the subsidy, then what is the reason for such discrepancy. Q5 what action has been taken against such persons who were responsible for allocating the subsidy, of those persons who denied the subsidy, amongst the persons belonging to BPL class, but have not done so. The information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
25LPG ID :2 9110 6653 0003 6582 Consumer No :601802 Consumer Name :Bijender Distributor Code :19667600 Distributor Name :PALWAL HP GAS SERVICE Dear sir I have not received cylinder after two or three time booking in two manths and i visited office 4-5 times and they said to me come tomorrow and day after tomorrow and go back to home and till yet i have no received the cylinder today i visited the office and said to me again come tomorrow. i have submitted two or three times all documents with kyc....They are saying you are out of Subsidy in my knowledge i havnt apply any unsusidized cylinder. please solve my problem as soon as possible..You have not sought any information as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application is being forwarded to HPCL. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
26SIR I WANT TO KNOW THAT I HAVE A LPG GAS CONNECTION OF HP GAS AND IF I TRANSFER THIS CONNECTION IN THE NAME OF MY REAL BROTHER WHO IS IN MY BLOOD RELATION SO (1). SHOULD THE SECURITY AMOUNT WILL REMAIN SAME OR I HAVE TO DEPOSIT THE DIFFERENCE AMOUNT. (2). IS THERE DIFFERENT DIFFERENT RULES FOR DISTRIBUTORS OF THE SAME COMPANY REGARDING TRANSFER OF THE CONNECTION WITHIN THE BLOOD RELATION. (3). IF BHARAT AND INDANE GAS ARE TRANSFERRING THE GAS CONNECTION WITHIN BLOOD RELATION WITHOUT ANY CHANGE IN SECURITY DEPOSITED THEN IS THERE ANY DIFFERENT RULE FOR HP GAS.The guidelines relating to LPG is the same for all three OMCs. However, since the information sought by you pertains to HPCL, hence, your application has been sent to HPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
27Sir, Please give me following information:- 1-How many consumers are found having multiple gas connections of LPG gas under DBTL (Pahal) scheme till 30 June 2015 in all gas companies throughout India. 2-How many consumers having multiple gas connections whose bank account are linked with aadhaar or non-aadhaar, whether they were provided subsidy or not and if they received subsidy in multiple bank account any action has been taken or not. 3-Whether subsidy was provided to the consumers having multiple gas connections or not throughout India. 4-What action was taken against all the consumers having multiple gas connections as per gas control order. Thanking You Your Obediently Mayank Kumar SinghThe information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .Sir, The information given by the authority is misconceived. It relates to the authority not by OMCs. The information is not provided as per law. Hence this appeal is presented. Thanking You Mayank Kumar Singh
28How many Member of Parliament ( both upper house and lower house) and MLAs and cabinate ministers , are not taking the GAS subsidy with thier respective names .Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
29SIR, I WISH TO KNOW THAT IF WE TODAY LEAVES GAS SUBSIDY FOR COUNTRY BETTERMENT THEN WHEN THE PERSON WHO IS IN SERVICE REQUIRES THAT SUBSIDISED CYLINDER AFTER RETIREMENT AS HE IS OLD AND PENSION IS NOT MUCH AS THAT OF HIS SALARY AS PER THE INFLATION WILL HE GET THE SUBSIDY BACK ON SHOWING HIS OLD AGE PROOF OR IF HE GETS DISABLED BY ANY ACCIDENT THEN WOULD HE/SHE EVER CLAIM THAT (GIVEN SUBSIDY).THE DOCUMENT UPLOADED IS CLEARLY MENTIONING HOW TO LEAVE IT BUT HAVING NO PROVISIONS OF GETTING IT BACK IN EXTREME CASES ABOUT WHICH I AM WRITING ABOUT.viewThe document related to opt out subsidy is attached.view
30Sir, I am Devendra Sharma on behalf of my mom Sunita Sharma. I write this letter because we are not receiving the LPG subsidy of the February2014 month Cylinder. My Mother UID No. 303944303573 & Bharat gas consumer no. 23791437. We are not receiving the subsidy because Bharatgas agency are not properly linked the UID. But in MIS Reports of Bharatgas, Under Customer information on DBTL, there shows the State Bank of India & Consumer A/c Name is Mr. Satendra Kumar UNG Surinder Maharaj instead of Mrs. Sunita Sharma & account No. is 33477410590 in same Branch of State Bank of India. I am also attaching the document as proof. Bharatgas agency had already transferred the subsidy in wrong account holder, Mr. Satendra Kumar Account on 28th February 2014 & 27th February2014 amount is Rs.719.25 & Rs.435. I had already complained many times in Bharat gas but they are not solving my issue and they blame on State bank of India, I had done inquiry in this case and bank has done its responsibility so please help in this aforesaid matter and doing necessary step in this case. Thanking you, -- Regards, Devendra Sharma M. No. 09716751526viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
31PL PROVIDE FOLLOWING INFORMATION RELATING TO PETROLEUM PLANNING AND ANALYSIS CELL (1) HOW MANY VALID LPG DOMESTIC GAS CONNECTION IS PERVELENT AT THE LATEST DATE IN THE STATE OF UTTRAKHAND AND UTTER PRADESH AFTER INTRODUCTION OF DBTL SCHEME. (2) HOW MANY LPG GAS CONNECTION HAS BEEN DETECTED AS BOGUS IN ABOVE STATES AS ON LATEST DATE AFTER INTRODUCTION OF DBTL.. (3) WHAT IS LATEST POLICY OF AVAILABILITY OF SKO TO LPG CONNECTION HOLDER OF THIS MINISTRY. (4) WHAT IS THE POLICY OF THIS MINISTRY FOR FUTURE FRGARDING REGARDING AVAILABILITY OF SKOWith regard to QNo. 1 and 2, you application is being forwarded to OMCs for providing you the information directly Q.No. 3 & 4 do not pertain to this CPIO and will be replied by the other CPIOs in the Ministry. The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
32 I booked Indane LPG (domestic) on 05-05-2015 with order number 304006, but did not get the refilled cylinder up to this date(29-06-2015 ) i.e, is in our area , LPG delivery is not done even after 55 days of booking. I sad to say this is not the first time, So I just want to know some details about the Indane Domestic LPG distribution system and Indane agent SANTHOSH GAS AGENCY ,THRISSUR KERALA 1. What is the reason for such a long delay 2. Please give the name and customer number of customers, who booked the gas only after me, but got the refilled cylinder before my supply date. (Only in this financial year) 3. How many persons got more than three cylinders in this financial year (2015-16) and how did they get it 4. How much is our LPG charge on my site (please give details of extra charges like transportation charge...etc) 5. I booked the cylinder on 05-05-2015, and did not get it up to 29-05-2015, but indane IVRS NUMBER says that ,SANTHOSH GAS AGENCY has given cylinders up to 06-05-2015.Why did it say so 6. Please give the details of your supply (from 01-06-2015 to 29-06-2015) LPG ID 3 7500 0000 7066 8675 Distributor Code 117756 Distributor Name SANTHOSH GAS Distributor Address Company Padi Stop Viyyoor 680010 TRICHUR DT. KERALA Distributor Phone 2322772, 2322992 The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL
33Dear Sir, I am not able to refil my LPG Gas cylinder. Error Message: Your booking is already exist in IVRS System. Your Booking No. is 900253 and Booking Date is 16 Jun, 2015 12:14:52. But Status of CashMemo:3000056180 against Request Reference Number is showing as: Cancelled now. Reason of Cancellation: Door closed. What is the bad service dealers are given to us because at my home, everytime at least one member is always present (My Grand Father). Are these guys doing black marketting and making excuse to us Please do something asap.viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against the company whose customer you are. You have not indicated the name of the company whose connection you are using. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance, administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum and Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
34sir maine 13-6-2015 ko indane domestic gas cylinder book karaya tha (Consumer No-CX18430281 ,LPG ID -3 7000 0000 2070 4291,santkabirnagar.up,order date-13-06-2015 order no.-900551,Distributor Name-KHALILABAD GAS SERVICE,Distributor Code-154935)par abhi tak refill supply nhi hui hai.jo ki Essential Commodities Act ka violation hai. mujhe ye jankariya dene ka kast kare... 1.mai iski complaint kaha karu aur refill delay hone ka reason janane ke liye ONLINE rti against Indian Oil Corporation Ltd kaha file karu(maine iocl ki site iocl.com/Talktous/RTI.aspx par ONLINE rti link khojane ki kosis ki par nhi mili kripya direct online rti link pradan karne ki kripa kare). 2.according to law, consumer ko online rti link provide karane ke liye iocl ke liye mandatory hai ya nahi. 3. email ke through rti bhejne ka process kya hai. 4.iocl apne site iocl.com/Talktous/RTI.aspx par CPIO,APIO aur appellate authority ka email address aur online rti link nhi de rahi iski complaint kaha karu . dhanybadviewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted inwww.indane.co.in by IOCL,
35WHAT IS THE WISDOM BEHIND GAS SUBSIDY, WHY CHARGING FULL AMOUNT UPTO 10 CYLINDER AND REMIT THE OVERCHARGED FOR THE SAME,WHY NOT AT NORMAL PRICE .You have not sought any specific information as defined under RTI Act 2005. It is not open to an appellant to ask, in the guise of seeking information, question to the public authorities about the nature and quality of their actions. The RTI Act does not impose on the public authority any obligation to answer queries, as in this case, in which a petitioner attempts to elicit answers to his questions with prefixes, such as why, what, when and whether. The right of the petitioner extends only to seeking information as defined in Section 2 f either by pinpointing the file, document, paper or record, etc. or by mentioning the type of information as may be available with specified public authority.
36 When I get L.P.G Cylinder after booking.(No.of Days) Who is the authority to cancel booked L.P.G Cylinder without any information. Why not taking any action against M/S Gas Ghar,Chanduati Thana,Gaya,after so many complain through email. Why Mr.A.Sen Gupta,A.S.M,not taking action against M/S Gas Ghar ,Gaya when I call him several time on his mob.no.9955997938. No any contact no is working for consumer. The information sought by you pertains to the PSU whose LPG connection you are using. As you have not indicated the name of the company your application is being forwarded to OMCs for responding to you directly. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
371 Name the Ministers in the present Government who voluntarily give up their LPG subsidy 2 What amount of LPG subsidy given by the Government in the current financial year 1. Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors. 2. As per the directive of the MoPNG all household-customers will be entitled to consume 12 number of LPG refills at subsidized rate per year (April-March) for the domestic cooking purpose of their households. After consumption of these subsidized refill cylinders, additional refill cylinders. The amount of LPG given by the Government in the current financial year will be available only after completion of the current finacial year.
38Myself MD SHAMS TABREZ had applied for name change of my gas connection bearing consumer number 14245 in my name on 09-05-2015 , as the connection earlier i was having was in the name of A K JHA. I had deposited required amount of Rs 2200 to the distributor Kiran Indane Service, Samastipur on 09-05-2015 1. Inspite of several conversation with distributor (Kiran Indane Service, Samastipur), the NAME TRANSFER is still lying pending with the distributor point. Will you Please to confirm that how long time you will take to transfer the gas connection on my name, and why it is not being transferred till date. 2. Why i am not being given the Lpg refill cylinder from last six months. 3. Why distributor is not performing his duties as he is liable to do the work assigned by IOCL authorities with numorous complaint vide complain no. 2104426 Dated 08.05.2015 and complain no. 2163708 Dated. 08.06.2015viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs.
39My name is Abhinav kumar & My LPG ID-3 7500 0000 7222 9242 & Consumer No. CX7712698 & Distributor Name Agency is SHEETLA GAS SERVICE DISTT MANDI (HP) AND AADHAR NO. 839030489843. BANK A/C-0159001500017955 ISSUE IS I HAVE NOT RECIEVED ANY AMOUNT TO PAHAL (CTC) SCHEME BECAUSE IOCL STATUS SHOWING AADHAR LINKED THE DETAIL OF THAT AADHAR IS OMC Connection Details IOCL : YES Click icon to see more details Distributor Name : AAR KAY ENTERPRISE Consumer No : 12793 Consumer Name : MAHENDER Connection Status : Transferred THATS WHY MY AADHAR NOT LINKED I HAVE CALL LOTS OF TIME TO MY DISTRIBUTOR BUT NO REPLY GIVE THE DETAILS ABOUT WHY MY AADHAR IS NOT SHOWING & AFTER TRANSFER MY GASS CONECTION PREVIOUS DISTRIBUTOR HSA NOT DELITED MY AADHAR I WANT MY DETAILS AND WHAT THE NEXT STEPS TO LINK AADHARThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly.
40sir maine 13-6-2015 ko indane domestic gas cylinder book karaya tha (Consumer No-CX18430281 ,LPG ID -3 7000 0000 2070 4291,santkabirnagar.up,order date-13-06-2015 order no.-900551,Distributor Name-KHALILABAD GAS SERVICE,Distributor Code-154935)par abhi tak refill supply nhi hui hai.jo ki Essential Commodities Act ka violation hai. mujhe ye jankariya dene ka kast kare... 1.mai iski complaint kaha karu aur refill delay hone ka reason janane ke liye ONLINE rti against Indian Oil Corporation Ltd kaha file karu(maine iocl ki site iocl.com/Talktous/RTI.aspx par ONLINE rti link khojane ki kosis ki par nhi mili kripya direct online rti link pradan karne ki kripa kare). 2.according to law, consumer ko online rti link provide karane ke liye iocl ke liye mandatory hai ya nahi. agar hai to iski complaint kaha karu 3. email ke through rti bhejne ka process kya hai. 4.iocl apne site iocl.com/Talktous/RTI.aspx par CPIO,APIO aur appellate authority ka email address aur online rti link nhi de rahi iski complaint kaha karu . dhanybadThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted inwww.indane.co.in by IOCL,
41Dear sir, Is there any delay in refilling of indane gas at primary level. To whom we can contact for delay in gas refilling. I am located in east champaran of bihar. every month we have to wait for 15-20 days for getting the refill after booking the refill request. We have to struggle for same then we can able to get the refill. I want to know about rules and regulations and time defined by authority to deliver gas refill to their customers. viewOMCs have informed that their LPG distributors endeavor to supply LPG refill normally within seven working days from the date of booking. The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
42I WANT THE DETAILED INFORMATION FROM 3RD JANUARY 2014 TO TILL DATE OF MANMAD GAS CENTER (HPCL LPG DEALER) UNDER AURANGABAD REGIONAL OFFICE. THE DETAILED INFORMATION MEANS TOTAL SALE, SALE OF TOTAL LPG NEW CONNECTIONS, TOTAL SALE OF REFILLING OF CYLINDERS. ALSO I WANT HOW MUCH COMMISSION THE CENTER IS GETTING PER CYLINDER ON REFILLING AS WELL AS PER NEW LPG CONNECTION. PLEASE GIVE INFORMATION OF BOTH DOMESTIC AS WELL AS COMMERCIAL CONNECTIONS AND REFILLING. ALSO I WANT THE INFORMATION THAT WHO IS THE OWNER OF THE MANMAD GAS CENTER. SEND ME THE DETAILS AS HOW MUCH INCENTIVE GOT FROM THE REGIONAL OFFICE IN FORM OF MONEY AS WELL AS ANY OTHER GIFT LIKE TRIP ETC.The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
431. please give me copy of latest guideline issued to distributorship( by which distributorship is governed). 2. how much is the rebate on cash and carry. 3.in what conditions rebate not issued to consumer. 4. what are the condition in which non-rebate amount is paid by consumer. 5.when non-rebate amount is paid by consumer on purchase of domestic cylinder , where the distributorship have to delivers the cylinder. 6. who inspect that home delivery is done by distributorship to consumer (who paid the non rebate amount of cylinder). 7. who inspect that door to door home delivery is given by distributorship in villages (consumer whose address in in village and paid the non rebate amount of cylinder). 8. if door to door home delivery is not given by distributorship including villages after charging non rebate amount from consumer , Is inspection officer is also responsible for it. 9. WHAT ARE THE CHARGES FOR NEW CONNECTION. 10. IN WHAT CONDITIONS DISTRIBUTORSHIP BLOCKS THE CONSUMER CONNECTION. THESE ARE 10 POINTS , PLEASE PROVIDE INFORMATION UNDER RIGHT TO INFORMATION ACT 2005.Copy of letter No. P-20028/1/2001-PP(Pt. IIA)dated 21.10.2014 issued by MOPNG is attached. Your application is being to OMCs for responding to your queries directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.view
441. What is the procedure for attached the adhar no to my LPG copy. 2. if the bank say the adhar no is attached with your account and the LPG agency say that the adhar no. is not connected with your account no.. in that case who is liable for this mistake and why. 3. if the bank say that the mistake is take place is the agency and the agency say we cant do anything in this. so the where the customer will be go.All the information including the procedure for enrolling under Pahal scheme is available at www.mylpg.in 3. For redressal of grievances you may complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
45PLEASE FIND ATTACHED DOCUMENTS.viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL for responding to you directly.
46 Dear Sir, I wish to know throw this RTI application that whether pedestal cycles are allowed to carry & distribute LPG cylinder to home from the agencies godown. If yes how many cylinder can be attached with cycle in one time. I am writing this RTI because I have notices over 4 cylinders are carried by every cyclist. I have also noticed them to negotiate on roads, traffic lights, crossing while roads, zebra crossing etc. and disturbing normal transport/traffic . For the safety of public in large and also their own safety , I request you to please take immediate action and regulate them for carrying cylinders under limit. Thanking you, The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.I have failed to understand RTI reply send to me online on 29/06/2015. My simple question is Is cyclist are allowed to carry and distribute LPG cylinders. If yes how much cylinders can be carry in single time. In my RTI I had mentioned that over 4 LPG cylinder being carried by one cyclist causing traffic disturbance on road. It is also noticed that it is very difficult to ride cycles with 4 or more LPG cylinders. Can it be regulate with two cylinders at one time to save life of cyclist and avoid traffic disturbance on the road.
47How much money was spent on advertisements when PAHAL(of LPG) was launched and people were forced to get direct subsidy deposit into their bank accounts and later how much money was spent on advertisements telling people to give up subsidy.MOPNG has not spent money on advertisement of PAHAL / GiveItUp. Your application is being sent to OMCs for responding to you directly.
48All description in attach file. viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
49Sir, (Ref: Lakshmi Gas Services - consumer no:31599) (Reg: Non delivery of cylinder) I booked gas cylinder twice, the last month, with Lakshmi Gas Services, Coimbatore Latest booking reference number being - 437239048 dtd:20.6.15. But the cylinders were not delivered to us, both the times. Since me and my husband are both working, they had returned the cylinders citing door lock as reason. When we called the gas delivery man, we are getting irresponsible and unruly replies. He also asked us to get delivery of the cylinder ourselves, if we need it. Then I called Lakshmi Gas service office and informed them about the incident. They replied as follows - It is not our job to inform you about the time of delivery of the cylinder. If you are not available at home, we will return back the cylinders. I had been waiting at my home until 1pm, since the day I booked the cylinders. But they had come in the evening. Since we are working class people, we cant be available at home all the time. What is the procedure for working people like us to get delivery of the cylinders, properly, without any hassle. Thanking you, Regards, Sudha Priya.B You have not indicated the Company whose customer you are. You have a grievance against the LPG distributorship. Your application has been forwarded to OMCs for furnishing the information directly. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
50WHAT ARE THE NAME OF THE RGGLV LPG DISTRIBUTORSHIP LOCATIONS OF IOC (INDANE) IN MORADABAD AND AMROHA DISTRICT OF U.P, FOR WHICH LOI HAS BEEN ISSUED, BUT NOT COMMISSIONED TILL 20 JUNE 2015. ON WHICH DATE THESE LOCATIONS WERE ADVERTISED. The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
51Sir, As a responsible citizen ,i wanted to know about the documents provided by KITCHEN FLAME gas agency in Mangolpuri , New Delhi for Showroom (Office) which comes under Oil Marketing company (OMC) , Bharat petroleum corporation ltd (BPCL) are General Power OF attorney (GPA) or Registered documents (Registry). Thank You The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
52Please arrange to provide the following details of Deepak Prakash Pasan currently reseident at F-17/14. Krishna Nagar, Delhi-110051 and Smt. Darshna Rani w/o Sh. Sardari Lal 1. How many Bharat /Indian Gas lying in the name of Mr. Deepak Prakash Pasan s/o sh Sardari Lal and Smt. Darshna Rani w/o Sh. Sardari Lal and address on which gas alloted and also provide the address if any time changed by Mr Deepak Prakash. 2. When Smt. Darshna Rani Stopped for buying Bharat Gas Connection, C Block Krishna Nagar, Delhi-11051The information sought by you pertain to Indian Oil and Bharat Petroleum and hence your application is being sent to them for providing the information directly to you.
531. At present how many Cabinet Minister and State Ministers are in Central Government. 2. How Many Cabinet Ministers of Central Government and State Ministers of Central Government are not taking subsidy for their LPG Gas connection. Kindly Provide list of those Ministers.The information sought by you pertains to Oil Marketing Companies, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
54Respected Sir, Please provide me the following information :- 1-How much commission is given to LPG Distributors and Delivery Men for per domestic refill cylinder as per government rules. 2-Whether Cash and Carry rebate to consumers is effective in India and how much rupees is given. 3-Can any consumer takes LPG domestic refill cylinder from distributors godown or refill be delivered only at consumer residence. Thanking You Yours Obediently Mayank Kumar SinghDocument containing the information sought by you is attached.view
55DEAR SIR, MERI GAS KA NO 21792 YE CONNECTION HUMNE BAHUT PEHLE SE LIYA HUA HAI. ABHI KUCH WAQT PEHLE LOGO KO FREE CONNECTION MILE LAKIN HUME NHI MILA. LOGO SUBSIDY MILI LAKIN HUME NHI MILI. HUM BAHUT BAAR AGENCY GYE LAKIN WO LOG KUCH NA KUCH BAHANA BANA DETE HAI. AB TO HAMARI GAS BHI BOOK NHI HO RAHI HAI NA HI SUBSIDY MIL RAHI HAI. HUM BAHUT PRESAAN HAI. ABHI KUCH DIN PEHELE AGENCY WALO NE HUME NAYA NO DIYA H WO NO. HAI 1260. MAIN JANANA CHAHATA HU KI JAB HUMNE KOI NAYA CONNECTION NHI LIYA TO HAMARA NO CHANGE KYU HUA. MUJHE LAGAT HAI KI HAMARI GAS OR SUBSIDY KA AGENCY WALE MISUSE KAR RAHE HAI. HAMARI GAS BHI AB NHI A RAHI HAI. HUM BAHUT PRESAN HAI PLZ HAMARI MADAD KARE. THANX REGARDS: PAWAN KUMAR S/O PURAN SINGH 9911244041 viewYou have not sought any information as defined under RTI Act 2005. However, you have a grievance. You have not indicated the name of LPG distributor and Oil Marketing company to enable us to redress your grievance. You are advised to lodge a grievance with respective Oil marketing company/ Public grieveance portal of Govt. of India i.e. http://pgportal.gov.in 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .DEAR SIR, MERI GAS KA NO 21792 YE CONNECTION HUMNE BAHUT PEHLE SE LIYA HUA HAI. ABHI KUCH WAQT PEHLE LOGO KO FREE CONNECTION MILE LAKIN HUME NHI MILA. LOGO SUBSIDY MILI LAKIN HUME NHI MILI. HUM BAHUT BAAR AGENCY GYE LAKIN WO LOG KUCH NA KUCH BAHANA BANA DETE HAI. AB TO HAMARI GAS BHI BOOK NHI HO RAHI HAI NA HI SUBSIDY MIL RAHI HAI. HUM BAHUT PRESAAN HAI. ABHI KUCH DIN PEHELE AGENCY WALO NE HUME NAYA NO DIYA H WO NO. HAI 1260. MAIN JANANA CHAHATA HU KI JAB HUMNE KOI NAYA CONNECTION NHI LIYA TO HAMARA NO CHANGE KYU HUA. MUJHE LAGAT HAI KI HAMARI GAS OR SUBSIDY KA AGENCY WALE MISUSE KAR RAHE HAI. HAMARI GAS BHI AB NHI A RAHI HAI. HUM BAHUT PRESAN HAI PLZ HAMARI MADAD KARE. GAS AGENCY NAME - C. LAL & SAONS ADDRESS - 1423, KASHMIRI GATE, DELHI CONTACT NO. - 23915293 CARD SERIAL NO. - 4197127 SV NO. - 174609 GAS BOOKING NO. - 21792 KINDLY PROVIDE SOLUTION AS SOON AS POSSIBLE. WE ARE SUFFERING PROBLEM. Regards: PAWAN KUMAR S/O PURAN SINGH 9911244041, 9811244041 viewYour RTI application No. 60983 dated 23.06.2015 was replied by the CPIO on 24.06.2015. You have not sought any information as defined under RTI Act 2005. However, you have a grievance which pertains to M/s Indian Oil Corporation Limited (IOC). Hence, your appeal along with RTI application is being sent to Appellate Authority of IOC for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, IOC, Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You are also advised to lodge a grievance with respective Oil Marketing Company/Public grievance portal of Government of India, i.e., http://pgportal.gov.in (5) Further, all the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt (6) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.in
56Please provide the complete list of the following: List of Members of Lok Sabha and Rajya Sabha who have gave it up their lpg subsidy, under PAHAL Scheme. Also Please segregate the data as per their party names. Thank YouThe information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
57Respected Sir/Madam 1. Provide Insurance Policy/Cover for LPG Consumers by Indian Oil Company/Oil Companies.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
58sir, As a responsible citizen , I wanted to know whether all the Gas Agency Showroom (office ) in New Delhi are on Registered Papers (registry) or General Power Of Attorney (GPA) . let me know as soon as possible . Thank YouThe information sought by you pertains to OMCs, hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
591.Kindly furnish me the copy of documents with respect to observations of Honble MOS (I/C)-PNG stated in letter P-17011/7/2010-LPG dated 28.04.2015. 2.Kindly state under which circumstances forced Honble MOS (I/C)-PNG to take such Obeservations into consideration an issue letter P-17011/7/2010-LPG dated 28.04.2015. Also provide the list and the documents of the circumstances/observations. 3.Kindly state whether the action have being taken by the PSU Oil Company regaring letter P-17011/7/2010-LPG issued to PSU Oil Company. 4.Kindly provide the copy of any letter issued to PSU Oil company regarding the termination of Retail Oultets/Distributorship/Dealership. 5.Kindly provide the policy for revoking the inappropriate termination of Retail Oultets/Distributorship/Dealership by PSU Oil companyResponse to question No. 5 will be provided by other CPIO in the Ministry. With regard to Q. No. 1 to 3 documents attached. With regard to Q.No. 4, no such letter has been issued to PSU Oil companies regarding termination of RO/Distributorship.view
60Dear Sir / Madam, a) How many days are allowed or norms to deliver LPG domestic Cylinders from the date of Cash Memo Generated for all PSU Oil Companies B) My Consumer No.: CX 12554012. I have receievd message on 5-6-2015 but cylinder is not delivered yet. When I visited the distributor on 19-6-2015 morning, no proper respsonse received. I would like to know why cylider is not delivered. ( I have already opted out of subsidy) Quote Dear Indane customer, your cyl is delivered against cash memo no. 3000033046. To Give Up LPG Subsidy SMS GIVEITUP to 8130792899 or Log on to www.mylpg.in Unquote C) I have receievd message on 16-6-2015 but cylinder is not delivered yet. When I visited the distributor on 19-6-2015 morning, no proper respsonse received. I would like to know why cylider is not delivered. Quote Cash memo 3000038789 generated for booking no. 550909, shall be delivered shortly.Ensure pre-delivery check while receiving refills. Unquote d) I have lodged complaint with indanecareche@indianoil.in on 9-6-2015. No response or action till date. Then whom I should send representation. Thanking You, Thirumalai Dasan KThe information sought by you pertains to IOC, hence, your application has been sent to IOC. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
61I am an indane gas customer. I want to know regarding gas refill. Can I request more than one refill request at a time. There is big delay in Gas delivery is my city, it took 15-20 days to deliver gas . So, I want to know after how many days( day after of refill request) we can able to get gas refill . Kindly also provide me detail of officer incharge, whom we can contact regarding delay of refill delivery.viewThe information sought by you pertains to IOC, hence, your application has been sent to IOC. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
62Dear Sir/Madam, Please provide the following information for INDANE GAS in Karnataka/Bangalore. 1.What are the charges to be paid to Indian gas distributor/agency for a NEW double cylinder & Single Cylinder connection. 2.What are all the mandatory items to buy from the distributor for a new gas connection, Please provide the checklist of items 3.How long it would take to get a double cylinder/Single Cylinder connection after applying.Is there any waiting period if so whats the duration 4.Is it mandatory to buy Hot plate, Gas trolly and other items from the Agency/Distributor. 5.Whom should we lodge a complaint if the Agency force the customer to buy HOt plate,Gas Trolly..etc. 6.What is the escalation matrix for complaining about the Gas Agency, please provide Address,Phone Number,email of the concerned officer. 7.What are the delivery charges to be paid if the cylinder is delivered to home. 9.Is the amount in the bill for refill delivery includes delivery charges 10.Is there any reduction in the bill amount if the customer collects refill cylinder at the Gas Agency. 11..Who should bear the delivery charges for refill cylinders delivered to home by the gas agency..Are these charges to be beared by Customer or Gas Agency, if so What are the charges. 12.Whom should we lodge a complaint with if the delivery boy demands delivery charges,i need concerned officer details(Name,Email,phone,Address) other than Gas Agency 13.Whom should be reached other than Gas Agency if the subsidiary amount is not credited to the customers bank account.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL.I can see the status as sent to IOCL,but have not got any reponse from IOCL. Please direct them to provide the required information, as the information provided earlier is insufficient and does not answer my queries
63Sir, How many Domestic LPG connections are active in India and Tamil Nadu. So far how many of Indian Residents opted out of LPG subsidies (Consumers of all PSU oil companies). How many of them from Tamil Nadu. Is there any plan to remove subsidy for elite people, if they have not opted out. If so what is the income for ceiling. Thanking youPresently, there is no plan to remove LPG subsidy for elite people. GiveItUp is purely voluntary scheme. The other information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to OMCs. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.Sir, I have received only partial information. Please provide all the information requested. Thanking youYour RTI application No. 60961 dated 19.06.2015 was replied by the CPIO on 23.06.2015, informing that the information sought pertains to public sector Oil Marketing Companies (OMCs) namely, M/s Indian Oil Corporation Limited (IOC), M/s Bharat Petroleum Corporation Limited (BPCL) and M/s Hindustan Petroleum Corporation Limited (HPCL). Your application was accordingly, sent to CPIOs of OMCs for replying directly to you vide letter No. 60982/2015-LPG/RTI dated 25.06.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authorities of OMCs for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, IOC, Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
64Respected Sir, There are some questions regarding a gas agency under Indian Oil Corporation. Name : Patel and Singh State : Uttar Pradesh The answers which are requested for this above mentioned gas agency. 1) Name of the Owner 2) Detailed Address of the agencyThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly.
65Dear Sir/Madam In my Hp gas Subsidy is not Receving the till date . So many times i have asking the distributor he is not telling the Problem. My Hp Gas Consumer No :619363 I have submitted the Aadhar card in Bank and Distributor also in this Year Subsidy is not Coming. Thanks and Regards. Gangadhar.Ch viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
66Please provide me the details for the below two questions. 1) Upto what distance is the dealer required to home delivery 2) Within how many days of booking,the dealer is required to deliver the refilled cylinder.The Regular distributor is required to make home delivery and RGGLVs are not required to make home delivery. OMCs have informed that their LPG distributors endeavor to supply LPG refill normally within seven working days from the date of booking. However, you may seek the detailed information from Oil Marketing Companies. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
67 RTI APPEAL This is with reference to RTI request filed with MOPNG vide Reg.No. MOPNG/R/2015/60727 dtd 05/05/2015. Since the RTI pertains to IOCL, the Company furnished the reply vide their Letter No. KESO/LPG/272(A)/31/RTI/1986 dated 12/06/2015. As per the provisions of RTI and as mentioned in the letter, I can file an appeal within 30 days from the date of receipt of this letter. The reply furnished against my Query No. 3 is not satisfactory. Hence I am filing this APPEAL on IOCL. 1) From the reply received from IOCL, it seems that the IOCL has altered my query No.3 mentioned in the RTI request. My original RTI request and the reply received from IOCL is enclosed for your reference. In the Query No.3 is copy of all other licenses required for issuing authorization for indane/lpg distribution from IOCL is requested. IOCL has not provided the requested information and has given vague information. As per the provisions of RTI, CPIO doesnt have right to alter the query. 2) As per my query no.3, I requested the details of all licences to be obtained before getting authorization from IOCL. But the IOCL has only furnished soft copy of valid licence issued from Directorate of Explosives in r/o the agency. Excluding this all the other licenses are not furnished certified that other licences are not required for issuing authorization. Please provide copy of order proofing this. 3) The CPIO has enclosed soft copy of Trade License fee receipt which is not equivalent to Trade license issued by the concerned department. IOCL may please provide reply as per my query. 4) It is mentioned against your reply to my query No.3, At the time of commissioning of the distributorship, licence from Pollution Control Board was not necessary and hence the same was not obtained. It indirectly means that licence from Pollution Control Board is now necessary. The PCB license certificate of the said agency was not enclosed in your reply. You may furnish the same. 5) As per the information available with me, an organisation/agency should obtain License from concerned Municipality/Panchayath before commissioning the unit. As per the information received from concerned Municipality, the agency has not obtained valid license from concerned Municipality for the unit as well as the Godown premises. IOCL has disclosed the requested information and informed that the agency has paid the fees for municipal license till 2014-15. I requested the soft copy of license issued by concerned Municipality which is not provided by the concerned CPIO. As per the provisions of RTI, penalty will be imposed upon furnishing misleading/false information. Please note that as per as per the clause 7(5) of RTI Act-2005, I needed the reply of this RTI in electronic PDF format only. Hence the same may be uploaded in the online RTI portal or through this email id (s.sreekanthker@gmail.com). No need to send the hard copy by post. viewYour appeal on IOCL has been sent to IOCL for responding to you directly.
68Sub:- Subject: Application under Section 7 Life or Liberty of the RTI Act 2005, as being this matter concerns to the Life and Liberty of Mr. Sagar Gunwant Fale. It is requested to provide the following information under the RTI Act, 2005.This information is required for petition no A258/2014 files at Amravati Family court by Mr. Sagar Fale. Attaching copy of the petition. Also attaching the copy of the CIC decision consideing the merit of the case and giving the information as per request. This requested information belongs to Mr. Sagar Fale only. So there should not be any issue providing this information. Information Requested from Bangaru Sai Enterprises Kukatpally Hyderabad --------------------------------------------------------------------------------------- 1.. Please inform whether Bharat Gas booking no 256651862 (Bangaru Sai Enterprises Kukatpally Hyderabad) of dated 02-Oct-2014 has been delievered to Mr Sagar Fale ( Consumer no 54803336) on 09th Oct 2014. 2.. If the above said booking is not delievered on 09th Oct 2014, what is the reason for the same.(MOb no of delivery boy 07794855406) 3.. Please specify the name, badge No of the delivery boy who tried to deliver the above delivery of Gas at Mr. Sagar Fale address on 09th Oct 2014 3.. Specify the date of booking of Bharat Gas booking no 256651862 ( Bangaru Sai Enterprises Kukatpally Hyderabad) of dated 02-Oct-2014 Kukatpally Hyderabad. viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
69I am using indane gas service.due to mistake I have clicked on out of subsidy option at 18 march 2015.it is before finensial year.i have submitted all my docoment again to cancel my out of subsidy option.but it not cancelling. I want to know its reason.i have also include of distributer statement. My data is given below Name of cobsumer:-radhey shyam jaga Consumer no.:-15046 Agency:-rajasthan indane gas service District:-kota State: rajasthanviewYou have not sought any information under RTI Act 2005. However, your application is being forwarded to IOCL for necessary action for replying to you directly.
70Please furnish me the copy of letter no. P-17011/7/2010-LPG DATED 28.04.2014 issued to PSU oil company subject to selection guidelines with enclose the observations of the Honble MoS (I\C)-PNG for compliance and all othe enclosed documents related to the above said letter.copy of letter No. P-17011/7/2010-LPG dated 28.4.2015 is attachedview
71Dear Sir, Please answer my below mentioned queries:- 1. Please provide me with the certified copy of rules and regulations issued by Government of India or Ministry of petroleum and natural gas, to its domestic LPG gas companies, which state that the consumer must buy only ISI certified gas stove from the company,s distributors or from the general market if he needs a new LPG gas connection, otherwise connection will not be given. 2. Certified copy of the rules and regulations which states that sale of non ISI certified LPG gas stoves in India is not allowed, if allowed then is it necessary for dosmetic LPG gas consumer to buy only ISI certified gas stoves and only then a consumer can get a new LPG gas connection. I hope you would reply to my queries soon. Thanks Regards, Sahil MehendirattaCertified copy of the DO No. P-39014/1/86-Mkt dated 14.4.1988 with the relevant extract pertaining to Hot Plate is attached. For further detailed informed you may contact the Public authorities of OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.view
72LPG ID: 3 7500 0000 7610 1169 Aadhaar Number 30554144882 I have submitted my bank details on on www.indane.co.in on 03/02/2015 with following bank details. Bank Name: Canara Bank FSC/MICR Code: CNRB0002734 Bank A/c no.: 2734101000439 Your Name as per Bank Account: MANOJ PARSOTTAMBHAI BHENSDADIA Reference No.: BNK2379339150203131523 Still Aadhaar linking Status in Bank (as per NPCI) is not updated and also Bank Account Seeding Status in LPG is not updated so I am not getting subsidy. 1. What is the further procidure to update my status with NPCI 2. Let me know that how can I get LPG subsidy if above status will not update 3. Will I receive my pending subsidy in my bank if above status will updateviewYou will receive your pending subsidy. Your application is being sent to IOCL for redressing your grievance and giving you a reply directly.
73Sir, In Sept 2013 an Advt. regarding the LPG Dealership for HPCL, IOCL & Bharath GAS in Andhra pradesh was announced through the local newspapers. i am applied that one, paid & filled the formalities whatever they asked and got Acknowledgement. In this, from past 2 years there is no further corresponding from HPCL, IOCL & BHARATH GAS. Kindly State that status of Dealership Advt. & If it continues , when it will close the issue.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.Kindly make it the asked information regarding the LPG Dealership advt. along with submitted application status.
74Respected I am the Consumer of HPCL LPG. My Consumer number is 610782. Recently i came to know that LPG consumers are fully insured. When i go through the website, i didnt find any brief information regarding the Insurance scheme & Procedure. Please provide me the following details. 1. Up to which amount LPG consumers are insured. 2. Weather the whole Family is under insurance cover. 3. What is the procedure for claim of Insurance & At what conditions consumers can go for claim. 4. Which party will pay the Premium to this Insurance either HPCL of Consumer. Please provide me the above details as early as possible. Thanking You The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
751 Gis Users kai Adharcard Nahi. Hai. Kai Us users ko sabdide Nahi mileage 2 kai bank link kerne. Ke lie users. Ko use citi mai account khulwana hogan yadi. Us. Users kai other state Mai account hai.3 on line booking. Ke the kitne din bad home divilrey milti Hai. 4 meri booking 28th may 15 Ki. Hai tak gas Nahi mili 5 mera adharcard Nahi hai muje sabdide. Aur bank linked kerne se refuse kar dia hai. Government of India has re-launched Direct Benefit Transfer for LPG consumer (DBTL) scheme namely PAHAL in 54 districts of the country on 15.11.2014 and in remaining districts of the country on 1st January, 2015, covering 15.34 crore LPG consumers across the country. LPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number he she will have to link it to LPG consumer number and bank account. Alternatively if he she does not have Aadhaar number he she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number. All LPG consumers who have not joined the scheme, will be given a grace period of three months from the date of launch to join the scheme. During grace period such consumers will get LPG as per their entitlement at subsidized price. Additionally, a period of three months beyond grace period known as parking period is given to LPG consumers for joining the scheme. During parking period such consumers will get cylinders as per their entitlement at market price and subsidy will be kept parked with OMCs. This parked subsidy would be released as soon as consumer joins the scheme. However, if a consumer joins the scheme after parking period, the parked subsidy would lapse and consumer will get subsidy from prospective date only. Moreover, a one-time advance has been provided for consumer who join the said scheme. This ensures that LPG consumer do not have to spend extra amount from his pocket even for first refill after joining the scheme. The PAHAL scheme aims to prevent diversion of subsidized LPG into commercial sector and thereby helps in expanding LPG coverage without increasing subsidy burden on Government and to ensure that nobody can misuse the LPG subsidy of genuine LPG consumers. This would reduce the leakage in subsidy and thus save public money. With regard to your grievance regarding enrolemnt under DBTL you have not indicated the company whose customer you are. You are advised to approach the concerned company whose LPg connection you are using directly for redressal of your grievance. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
76Hi I would like to know who are the MPs (both Rajya Sabha & Lok Sabha) have given up LPG subsidy. Even the total number of MPs who have given up LPG subsidy, if you can not provide me their names, will be helpful for me. Thank you SrinivasMOP&NG does not maintain individual data. Your application is forwarded to OMCs for responding to you directly. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
77Respected Sir/Madam, As per the RTI ACT 2005 you are requested to furnish the following information as per the supporting document.viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
78Subject Matter of information: Information required of the Alok Gas Service,Bharat Petroleum, Distributor code: 113545, B 78 GOPAL NAGAR NAJAFGARH DELHI - NEW DELHI 110043 ii.The Period to which the information relates : From Agency Allotted to till Date iii.Description of the information required : A: Critical Irregularities, Major Irregularities & Minor Irregularities against Alok Gas Service & action taken by Bharat Petroleum on it. Kindly provide the certified Xerox copies of all irregularities and Action Report by the concern official. B: 1.Number of domestic customers for the year 1 Arpil 2014 to 31 March 2015 2.Number of commercial customers for the year 1 Arpil 2014 to 31 March 2015. 3.Number of cylinders received during the same period (domestic and commercial). 4.Opening stock of domestic cylinders and commercial cylinders as on 1 April 2014 5.Number of domestic and commercial cylinders booked during the same period. 6.Number of domestic and commercial cylinders delivered during the same period. 7.Average delivery period of domestic and commercial cylinders during the same period. 8.How many domestic and commercial customers have one, two and more than two gas cylinders as at today 9.I would like to inspect,under section 2(j) of R T I Act, certain registers that record booking and delivery details at the above named gas agency. 10.Please let me know 3 separate dates and times and the venue for such an inspection. At the time of inspection, I might ask for the photocopies of certain documents, records, and entries. 11.Please provide me the following details for the first working day of the last month (August 2014). 12.Customers name ,Customers number and Cylinders in his name, Domestic or commercial 13.Booking date of cylinder, Date of delivery, Booking no., Days elapsed in the interim. 14.Has the supplier of cylinders to the above gas agency taken any action against any gas agency in the state on account of erratic distribution of gas cylinders If so, please provide the names and addresses of such gas agencies together with the details of action taken. 15.Inspection Report from Gas Agency where New Gas cylinder has been given to new Customer for the Period 01 April 2014 to 11 September 2014 & from 1 April 2013 to 31 March 2014, 1 April 2012 to 31 March 2013, 1 April 2011 to 31 March 202, 1 April 2010 to 31 March 2011. The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
79TO, Chief Information Officer/ CPIO Ministry of Petroleum & Natural Gas, INDIA Kind Attention : H P Gas Subject: - regarding Information of Transfer Advanced Gas Subsidy under the Right to Information Act, 2005. Sir, I am a HP domestic gas consumer and my details are LPG ID :2 9110 8293 0000 3922 Consumer No :603105 Consumer Name :AMAR PAL SINGH Aadhaar Number :4142 2291 2244 Distributor Code :11654300 Distributor Name :GRIHALAXMI GAS AGENCY, , Gwalior SBI Bank Ac.No. 30712539676 My query/ Complaint is regarding my advanced gas subsidy amount is not transferred in my account from the date 01-03-2014.( please see the attachment where its very clear shown that my advanced gas subsidy amount is not transferred in my bank account ) Why you are not tranfered/ credit my amount. Regarding this I have lodge complaint a lot of time to the gas distributer and they note down the complaint but there is no progress and I have also lodge many time online complaints on your portal (myhpgas.in/myHPGas/HPGas/User/) Online complaint references are 1. Complaint reference no. 13000891 dated 04/03/2013 2. Complaint reference No. 14218268 dated 18/02/2015 3. Complaint reference No. 15018881 dated 24/04/2015, 4. Complaint reference No. 15039057 dated 20/05/2015 On your complaint portal----- For details on the resolution of your complaint, please click the link Track Your Complaint under HPGas Consumer Zone on our Corporate website hindustanpetroleum.com or click the link below: jihaan.hpcl.co.in/booking/search.aspx Unfortunately you are not doing anything well and harassed the customer and not the follow government of india norms and rule regarding advanced gas subsidy thats why I am taking the help of RTI. 1. Please now you gave me a satisfactory answer regarding why you not transfer my gas subsidy advance amount which was Rs. 435 that time ( Presently This amount is 568.00) 2. What is the reason you take about 15 months reading this and subsidy stilled not transfer in consumer bank account. Who pay the banks interest of my amount for last 15 months 3. I have lodged a lot of time complaint why you are not entertaining the customer. Its your customer policy I am very upset regarding this type of activity please solve the issue and transfer my advanced gas subsidy amount and inform me also with the reasons. Hopefully you solve the issue within the time limit framework of RTI Act 2005. ( Amar Pal Singh) viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL.
80I AM INDIAN GAS CUSTOMER. MY LPG ID NO 3 7500 0000 7505 3313. SIR I WRONGLY CLICK ON GIVEITUP.MY ECONOMICAL CONDITION IS NOT SO FAR TO GIVE UP SUBSIDEY .NOW I WANT TO CLOSE MY GIVEITUP .GIVE ME SOLUATION IN HINDI viewYou have not sought any information as defined under RTI Act 2005. Since you are a customer of IOC your application has been sent to IOC for necessary action.
81Dated 12.06.2015 To, The CPIO (LPG) BPCL, Subject: Provide Information Under RTI Act 2005 Sir/Madam I submitted all documents in Shyamji Enterprises Agency on 31.12.2015 copy enclosed (also filed online REQUEST/COMPLAINT no. 390422 dated 14.01.2015), for transfer of LPG subscription but did not get any reply from agency/Ministry/Department nor they transfer ownership till date. I visited to agency in vasant kunj many times, they always said server running slowly, site not working, we are very busy, we are in process etc. etc., They harassed me so much and they wasted my time, money and energy I also lapse my subsidy and now I am buying my LPG cylinder on extra cost, in this regard provide me following information relating to shyamji eneterprises, vasant kunj, new delhi. My consumer no. is 154 and LPG ID is 1 0000 0000 5083 6772 154, Agency is Shyamji Enterprises (113552) 1.Provide total no. of request received for cylinder reflling from 01.01.2015 till date, 2.Provide all records with registration no. in which they delivered cylinder to consumers 3.Provide all records which agency received for ownership transfer from 1.1.15 to till date 4.Provide all cash memo/bills from 01.01.2015 to till date which agency received from consumer 5.Provide all certified copies of complaints which BPCL received against above said agency. 6.Provide all related information which pertains to Shyamji Enterprises with all reports and documents submitted by Shyamji Enterprises during the period of 30.03.2014-30.03.2015, 7.I lapse my subsidy, time, money, energy, and other expenses, fix responsibility of erring officer of agency/department and provide name, designation, department/agency name and address of erring officer, 8.Provide compensation for wasting my time money and harassment. 9.Provide inspection and certified copies on all above points 10.Provide all correspondence and notesheet in which my RTI dealt. Thanks in Advance Note RTI Fees Paid online (Sunita Sethi) W/o Late Sh. Om Prakesh Sethi, C/o Sh. Gaurav Sethi, 783A, Ward No. 6, Mehrauli, New Delhi- 110030, Ph. NO. 9999606834viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL.
82That Im the owner of House no. WZ-43A, Hari Singh Park, Near New Multan Nagar, New Delhi-110056. Kindly provide the list of required documents for issuance of new domestic gas connection. BA Domestic Gas connection with consumer no. 593837, of HP GAS, Agecy name :- PASCIM GAS SERVICE, shop no. 27, A-5, DDA Market, Paschim Vihar, New Delhi-110063, Tel- 25262360, 25254119 had already been issued in the Name of Sh. Yogesh Kumar which is at my premises. You are requested to kindly provide me the papers submitted by him for getting this Gas connection. The information sought by you is not maintained by MOPNG. It pertains to HPCL, hence, your application has been sent to HPCL for responding to you directly.
83Dear Madam/Sir, Please provide me below information regarding New Domestic LPG Connections Please provide me information from/or on behalf of INDANE GAS/Their Distributor. 1) I have applied for a New LPG Gas Connection on January 2015 but still waiting. So please provide me the reason of delay. The details of My Application & Distributors are given below. a.Distributor Location North East Delhi b.Distributor Name Bedi Indane, B-43, Kartar Nagar, Main Pusta, Delhi -110053 c.Reference No. N1412251777612947 d.KYC No. 550000000088134 e.KYC Date - 25/12/2014 f.Waiting List (i.e. informed by distributor) is 1706 g.Name of Applicant - Rita Singh h.Address of Applicant - L-26/A, Street No.1, Jai Prakash Nagar, Ghonda, Delhi - 110053 2) Also please inform me about the guidelines (If Any) issues by INDANE to their distributors about the time period of issuing new connection to customer. 3) Also please give me below detail information from above said distributors- How many new customers applications have been accepted by the distributor in month of January 2015, April 2015, and May 2015 And also clearly mention the details of such Customers alongwith their Name, their Waiting List No. issued by distributor, Date of application submitted and Date of issue of gas connection to them. Thank You Yours truly, Narendra Kumar 91 8130193528 Email id: narendra.yadav1@gmail.com Address L-26/A, Street No. 1, Jai Prakash Nagar, Ghonda, Delhi-110053 The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
84Dear Sir, Please provide the government order copy of Time frame for services rendered by Indane distributors to the consumers Regards, Nandeesh PatilThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
85The below gas agency says the availability is very less to them so they can provide gas only after 65 days after booking. Panakkal Gas Agency Town Hall Road ,Kunnamkulam, Thrissur, Kerala ( West ) 680503 I would like to know the rules relating to supply of gases because I hear a lot of Corruption regarding the same gas agency which im not sure. Even people are discussing about the life threatening details once if we complain about them. Please let me know the details regarding all laws about natural gas supply in india and the complaint forum and all other details so that i can find the possibility of corruption for the sake of people.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. . OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
861. How many LPG cylinder is allowed to a connection in a year on subsidy. 2. How is year duration is calculated i.e. Jan 2015 to Dec 2015 or April 2015 to March 2016. 3. Is there any variation of amount of subsidy on every different delivery without any change of price of gas. 4. Is there any condition of subsidy cylinder(like annual income, rural/urban area). If yes, what. 5. Is there any dependency of subsidy amount on money deposited to bank account to which LPG connection is connected i.e there is any rule that if bank account has so much( suppose 20000 or above or anything else) then subsidy will not be given. 6. How much minimum money should be in bank account to get further subsidy. 1 . As per the directive of the MoPNG all household-customers will be entitled to consume 12 number of LPG refills at subsidized rate per year (April-March) for the domestic cooking purpose of their households. 2. As mentioned above the duration is April 2015 to March 2016. 3. Yes (other than the price gas it depends on factors like distributor commission and taxes). 4. No 5. No 6. No limit specify.
87 DEAR SIR , PLEASE FIND ATTACHMENT COPY OF APPLICATION , WHICH WE NEED INFORMATION UNDER RTI ACT 2005 THANKING YOURS viewcopy of application not attached and your online application does not indicate the information sought by you. You are advised to clearly indicate the information sought to enable us to provide the same.
88BPCL Corporation has invited application for LPG distributionship under the scheme of RGGV( Rajiv Gandhi Gramin Vitrak) for Gram Panchayat Magroni, Tehshil Narawar, District Shivpuri(MP). I am one of the applicant for this scheme , would like to know following details regarding the same 1. How many applicant has applied for this scheme , please provide copy of all applicant 2. How many rejected and detailed reason for rejection , please provide copy of all rejected application with detailed information 3. Copy of LOI (letter of Intent ) for the selected applicant, please provide detailed copy. 4. If Land shown in the application by the applicant is not from same Gram Panchayat, for which the scheme is open, weather application be rejected or not, please provide the FVC policy copy for the same. Please send the physical copy of all these documents at the given address in the profile. The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL .
89Dear Sir, I wish my following query answered: 1. What is the policy / rule followed for supply of refill cylinder of LPG by the Distributor, in particular HP Gas in Bihar. 2. What are the actions that can be taken if a Distributor does not follow the policy. 3. I am consumer with Raj Traders, Patna with consumer number 604842, which is a licensed distributor of HPCL. I want to know the reason behind cancellation of my last two refill booking with reference number 3151032501165946 (order number:332200) and 3151032500794851 (order number:329077). ThanksviewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in information for which has been hosted in www.hindustanpetroleum.com by HPCL .
90Dear Sir, I am working under a contract LPG/TPT/NZ/252 of HPCL Unnao Bottling Plant. Under the contract, distance of various gas agencies and their location is mentioned. Based on these distances we have done our calculation of expenses and submitted our rates and our tender was approved with effect from 23/11/2014. But from 01/01/2015 distances of almost 90% agencies were reduced without any proper reason and that to after accepting the tender and without affecting our rates. Being attached to HPCL for 15 years I have not expected this from an esteemed organization that it will change the terms and rules after accepting the tender because of which we are going on a huge loss till date. We had meeting with senior officials about the matter and they verbally accepted that mistake has been made but no action in this regard has been taken. I want to know that on what grounds the distances of agencies are reduced and why it was mentioned in our tender if they were to be reduced. I also want to know that on what grounds and methods the new distances are approved and brought into action, and how they have calculated the distance, keeping in mind the urgency of the LPG cylinders to reach the agencies with the safe and fair road conditions . A file is being attached for those agencies whose distance is reduced and loss which we are getting on 300 and 450 capacity cylinder trucks on every trip in INR. viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. marketing issues relating to LPG. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
911) Please provide the contact details of following persons, in respect of Kundan Gas Agency, Areraj(PIN 845411), in the following specified format: Persons Name,Official mobile number ,Official email id Kundan Gas Agency, Areraj Sales Officer for Kundan Gas Agency, Areraj Regional LPG manager for Kundan Gas Agency, Areraj Territory manager for Kundan Gas Agency, Areraj Bharat Petroleum State Coordinator for Kundan Gas Agency, Areraj 2) please provide me the total number of connection which is allowed for the kundan gas agency Arearaj (pin 845411) and how many connection has distributed as of today. I have already filed the RTI for the 2nd point where i have been not told the total number of connection which is allowed to kundan gas agency Arearaj pin 845411 , this time i need it without fail .kindly provide me the required details . The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at mylpg.in, information for which has been hosted in www.ebharatgas.com by BPCL.
92NON Deliver of Refill Gas Cylinder BY Distributer... Sir, I want to draw your kind attention towards following points. 1. My father is having gas connection from M/S OM SHIV SHAKTI Indane gas agency situated at N.R.P Bass Road, Dharuhera. 2. The other Distributer of Indane Gas named Dharuhera Gas Agency Situated adjecent to our Distributer is providing home delivery to our village and accept online booking of Gas Cylinder. 3. Hence I request you to provide following information at he earliest. (a) What are the rules for online booking and home delivery of Gas Cylinder to rural areas. (b) When will be my distributer will start accepting online booking and delivery of gas cylinder to our village whereas he is delivering cylinder to our nearby village. (c) What is the time gap to be used for booking of Gas Cylinder.(As my distributer didn t provide two gas cylinder at the same time even if I am having DBC. He used to take 20 days as time gap) Thank You.The information sought pertains to M/s Indian Oil Corporation Limited (IOC) hence, your application is being forwarded to IOC for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
93about cancellation of giveitup lpg subsidey. sir my problem is just mistak i click on giveitup of lpg subsidey now i required this subisedy. i want to know who to reactifing this mistak.plese give me soluation.viewUnder the Give It Up - Voluntarily giving up LPG Subsidy Scheme, consumers, once having given up their LPG subsidy, can rejoin and avail subsidy only after one year from the date of giving up the LPG subsidy. (2) You have not indicated the company whose LPG connection you are using. You are advised to approach the concerned company whose LPG connection you are using for related necessary information. Further, all the information pertaining to DBTL, including grievance redressal mechanism, may be accessed from this Ministry Website petroleum.nic.in/dbt.
94How many complaints are registered & How many complaints are resolved in the distributors of Ashoka Gas Agency Nangal (Indane)The information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs.
95Sub:-Information Under RTI Act,2015 Respected Sir/Madam, The undersigned hereby requests the following particulars of in formation Subject Matter: - RGGLV of IOCL at Kawatika Location of assam. The period to which the information relates:2014-15. Information description:- With due respect I have honour to inform you that it is advertised on 27/03/2015 in Asomiya Pratidin published from Assam, Application for RGGLV of IOCL for the name of Location-Kawatika, Gram Panchayat-Gargaon Bhalatol V.C.D.C., Taluka/Tehsil-Bijni, Dist.-Chirang, State-Assam, Category-ST. It came to my Notice that same applicants applied for RGGLV for Kawatika Location WITHOUT REGISTERED MUTATION from competent authority pertaining to Land/Godown. Bank authority not to allow for Loan without Registered Mutation/Registered Sale Deed/Registered Gift Deed if Loan is related to Land. I carefully read the Standard application format for RGGLV. In the page No.5th and item No. 9th of the format where it is clearly written that the document pertaining to Land/Godown in the name of the applicant/Member of the family/Parents/grandparents (both maternal & paternal) of the applicant: Registered Sale Deed/Registered Gift Deed/REGISTERED MUTATION. A plot of Land of Minimum Dimensions 21Mx26M. The date of the Land documents have to be on or before last date (27/04/2015) of Submission of Application as mentioned in the advertisement or Corrigendum (if Any). I think personally that Registered Mutation means Office Mutation not field Mutation. Mutation without Registered/Field Mutation/Not registered sale deed/Not registered gift deed is not applicable in the RGGLV Scheme .Registered Mutation/Office Mutation/Registered sale deed/Registered gift deed from competent authority is applicable in the RGGLV Scheme. In the page No.10th of Standard Application Format of RGGLV , In the standard Residence Certificate (Appendix-C),it is written to be Submitted by applicant along with the application. Standard Residence Certificate is Signature of Dy. Tehsildar/Tehsildar/Dy Mamlatdar/Mamlatdar. Eligible candidate is Residence under Gargaon Bhalatol V.C.D.C./Gaon Panchayat or under Bijni Revenue.Name of villages under Gargaon Bhalatol gaonpanchayat/V.C.D.C.-Bhalatolno.2,Gargaonno.2,Doturi,kawatika,Bhetagaonno.1,Bhetagaonno.2 &Amguri. So, I request you kindly Sir, Provide me the Photostat Copies of(1) Documents pertaining to Land/Godown & Standard Residence Certificates (Appendix-C) of all applicants for Kawatika and(2)Eligible&Ineligible applicants list for draw of the location(Kawatika) Further it is submitted that the information is required by speed post, Please. As per Section 7(3) of the RTI Act 2005, in Case, there are further fee required to provide the requested information, I request the PIO to inform me of the additional fee amount along with the calculation made to arrive at the amount. Declaration: I declaration that I am a citizen of IviewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs.
96Q. 01.Please provide me the all details of Gas Booking Date, Delivery Date, Cash Memo No. booking wise and Cash & Carry rebate on taking delivery of refill myself from Godown since July. 2013 to till date. Q. 02.Why has all Cash & Carry Rebate (i.e. 18.00/- Per Cylinder) not been provided on taking delivery of refill cylinder from Godown individual Q. 03.Why does the Delivery Man not deliver the refill to home Why does he make call to the customer that I am standing here, come and collect your refill cylinder from there Q.04.Why have staff installed at godown who did not provide the refill delivery to customer after 3 P.M. from godown in case of emergency due to no other filled cylinder available at home and problem was also increased when guests would be arriving at home Please intimate with the reason that why has the refill cylinder been provided to me from godown Q. 05.After directed by Staff at office over phone, why has refill cylinder not provided to Customer by Staff at godown (Staffs name Mama) after conveying the message that customer has talked to the office staff as customer has an urgent need of refilled cylinder thats why he came to get refill delivery herself at your godown at 3.30 P.M. dated 26-05-2015 Please provide the reason. Q. 07.Please provide the details of action taken on my complaint No. 2155153 & 2156484 to Customer Care of Indane Gas against Non Delivery at time, not providing the delivery in (Schedulde time - working hours) & and closing the public dealing at godown at 3.30 P.M. & refusal to provide refill cylinder form godown in working time Q. 8.Please provide the details that how many time I got delivery from Godown. Q. 9.Please intimate the reason that why has Cash & Carry Rebate not been provided to me by Prankur Gas Agency whenever I got the delivery from godown Q. 10.Please intimate the reason that why have the Deliveryman (Hawker) put on badge and accurate weighing tool along name plate with them while delivering the refill cylinders Q.11.Please intimate the that why has my booking reference no. 900103 been cancelled while I may get the refill from godown. Applicant Chandrawati Consumer No. 30417 Prankur Indane Gas Serivce Distributor code 154414 viewThe information sought pertains to M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
97Hello, I have applied for a LPG Indane connection Online with the following details. KYC No.: 550000000127613 KYC Date: 06/02/2015 00:00:00 Status: RS Status Message: New Waitlist Created Sucessfully,WaitListNO::700000028206006 Distributor denied to give me a new connection because my father has an another connection and another reason is i am unmarried. But my question is 1. I am separate from my father with a different kitchen and i am independent. then how can the distributor deny to give me the new connection 2. What is the current status of my connection and what is more i need to get a connection 3. With the current ongoing connection and my waiting list no, how many connections will be given 4. I want the whole connection details of the distributor Monika Indane Service. Your queries pertains to M/s Indian Oil Corporation Limited (IOC) hence, your application is being forwarded to IOC for responding to you.
98i am a working individual from Chennai , i am trying to get a new gas cylinder which was introduced by indane ( 5 kg) while i check with the gas distributors in Chennai , everyone quoted a different price , i tried to reach the toll free no complaining the same using the no 18002333555, since i used to research a lot for everything , i got these details , the price which quoted in indane is nowhere match the price of distributors since its affecting people on everyday basis , need a complete clarification regarding the price of new connections and various other services by indane price quotes 5 kg cylinder se muthu agencies - 2300- velachery chennai adyar gas agencies _4500- adyar chennai -The information sought pertains to M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. I requested the information about the price of new LPG gas connections by indane , the website of indane provide the complete info regarding the new connections but the distributors price is too high when compare to the website when i tried to contact the Chennai indane office none of the people are ready to address the complaint or issue , i firmly believe that the concern officers are joined their hands in this scandal , unfortunately i dont have any support documents right now to support my query only the audio recordings with the concern agencies are available since its more than the size of 1 mb i am unable to add the file here , i am ready to submit through mail or by any other means , i complain abt the same to the indane and created the complaint , and i attached the file with this same ate: 04-06-2015 To Mr PALANIDHARN rAJ VELLACHAREI CENNAI CHENNAI City: THAMILNADUState: Tamil Nadu Pincode: 999999 Mobile No: 7200024424 Dear Sir(s) Sub: You Letter/Feedback ref:- Reference: Feedback Registration No.Description: 2171943 CUSTOMER WANT NEW CONNECTION, BUT FOR THAT AGENCY PEOPLE ARE TELLING 4000 RS( FOR SINGLE CONNECTION WOTHOUT STOVE) AND FIVE KG CYLINDER COST ALSO TELLING 2000 RS. SO PLEASE TAKE A ACTION ABOUT THE AGENCY With reference to your above mentioned feedback, our comments on the same are as follows: viewYour RTI application No. 60875 dated 02.06.2015 was replied by the CPIO on 03.06.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60864/2015-LPG/RTI dated 04.06.2015, a scanned copy of which is attached herewith. (2) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.in (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
991 Whether Indane RGGLV Varsha Indadane Gramin Vitrak district -Unnao Uttar Pradesh is authorized to provide LPG connection in district other than Unnao 2 How many connection has been already provided to customer in district other than Unnao by Varsha Indadane Gramin Vitrak district Unnao till 31-05-2015. 3 Whether the said distributor would provide its distribution services to the location around 15 km of its go-down .The information sought pertains to M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. . (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
100 What Steps has taken that the Memo no.-203 dated- 06/04/2015, Memo No.- 184 dated- 26.03.2015, Memo No.- 178 dated- 25.03.2015, Memo No.- 176 dated- 25.03.2015, Memo No.- 198 dated- 31.03.2015, Memo No.- 191 dated-27.03.2015, Memo No.- 71 dated- 30.01.2015, Memo No.- 104 dated- 18.02.2015, Memo No.- 108 dated- 20.02.2015, Memo No.- 143 dated-09.03.2015, Memo No.- 168 dated- 17.03.2015 the copy forwarded to the Regional Manager, HPCL Regional Office, Jatani, Khurda/ Area Manager Indane, Area Office, IOCL, Alok Bharati Complex,3rd Floor Sahidnagar Bhubaneswar from Office of the Sub-Collector, Bhanjanagar, Ganjam, Odisha.Please Provide the informations about the above Memo No.s that the said officers has taken necessary actions at their ends.The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.
101Name of Company: HP GAS Name of Distributor: M/s. Bombaywala Gas Supply Company, State Bank Road Yavatmal-445001. Consumer Name: Arun S kamble Consumer No:614130 Consumer of the connection mentioned above is no more (Expired) and we lost subscriber voucher form. Now we want to transfer above connection on the name of Mrs. Nilima Arun Kamble (Wife of Consumer). Kindly Suggest the procedure and required documents. Reply to your MOPNG/R/2015/60848 remark: Neither distributor mentioned above nor representative of HP gas giving any reply they just saying you need to buy new connection.The information sought pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
102Subject : Kindly provide me the actual reason for DBTL form which is not yet linked with Bank after three month is going to complete on 12th JUNE 2015. Dear Sir/Madam I, Mrs. SHEOLI BHATTACHARJEE having a LPG Connection, MY LPG ID 37500000058705787, Consumer NO. - 037768 & My Distributors code (M/s Bhaskar Gas Agency) - 160852, Guwahati, Assam. We have submitted first DBTL form on 9th December 2014 which was rejected due to wrong name saved in Gas Agency database which was done by Gas agency I have informed after 2 months in Last week of January 2015. Then I submitted the KYC on 15th February 2015 & again the name rectification procedure took one month & finally I have submitted my Second DBTL form on 11th MARCH 2015. Since 11th march 2015 to till date i.e. 1st June 2015 my DBTL form has not yet linked with bank (after 3 month is going to complete on 11th June 2015). I have given a complaint to Indian Oil Corporation Limited through email regarding delay on 8th of may 2015 & Gas Agency as well as UCO bank but all are unable to tell us that what is the reason behind this delay. So, Finally I have done RTI to know what the reason for the tremendous delay is. So you are requested to provide us the necessary information for the delay & do the needful at an earliest. Here I am sending all necessary attachment to you. 1.First Dbtl form 2.Second name rectified DBTL form 3.My LPG Profile details 4.My Bank details 5.IOCL Complaint Receipt viewYou have a grievance against M/s Indian Oil Corporation Limited (IOC) and the information sought pertains to them hence, your application is being forwarded to IOC for responding to you. (2) All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt.
103Sir, Please Can you explain the procedure of apply new gas connection,because shri ram gas agency,sitapur,uttar pradesh says new gas connection apply only married person.If applicant is not married applicant no apply new gas connection.As per the provisions under the Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, a family consisting of husband, wife, unmarried children and dependent parents living together in a dwelling unit having common kitchen can have a domestic LPG connection used in the name of any adult member of the household by a Government Oil Company under the Public Distribution System. However, the information sought pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence, your application is being forwarded to HPCL for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
104CURRENT RATE OF DBC ( DOUBLE CYLINDER) OF INDANE AT JAIPUR INCLUDING ALL CHARGES...The information sought pertains to M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. . (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
105Dear Sir/madam, I have serious concern over the awarding the LPG distributorship by Hindustan Petroleum Corporation Limited (HPCL) to the Bhaiji gas agency(At.TQ. Dharni,-Dist- Amravati,State- Maharashtra) . The current location belongs to the tribal people .Earlier in Sep-2013 BPCL also try to give their services for distributorship in location but that case is still pending. Please find attached advertisement details. HPCL never had advertised for the location. I have gone through the every advertisement but it seems that HP never follow the process for the location as defined in application broaches . They have never advertised for the distributorship for the current location though, its reserved for ST in most of the cases . it seems that that lot of corrupt people involve in such kind of activity. We are requesting to Hindustan Petroleum Corporation Limited (HPCL) to provide the advertisement , the list of shortlisted people, along with video footage of the draw. Agency Location : At.TQ. Dharni,-Dist- Amravati,State- Maharashtra (Sr, No 19 in attached advertisement) Please do the needful. Regards, Vaibhav viewThe information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.Dear Sir/madam, I have serious concern over the awarding the LPG distributorship by Hindustan Petroleum Corporation Limited (HPCL) to the Bhaiji Gas agency (At.TQ. Dharni,-Dist- Amravati, State- Maharashtra) . The current location belongs to the tribal people and reserved for schedule tribes .However in Sep-2013 BPCL also try to give their services for LPG distributorship in location but that case is still pending. Please find attached advertisement details. HPCL never had advertised for the location and they awarded the agency without consent of people. Have gone through the every advertisement , but it seems that HP never follow the process for the location as defined in application broaches . How could fortune 500 and most reputed firm HPCL avoid the process and misguide the people it seems that that lot of corrupt people involve in such kind of activity. We are requesting to Hindustan Petroleum Corporation Limited (HPCL) to provide the advertisement details , the list of shortlisted people, video footage of the draw and process details/document to finalized the current LPG distributorship . Agency Location : At.TQ. Dharni,-Dist- Amravati, State- Maharashtra (Sr, No 19 in attached advertisement) Please do the needful. Regards, Vaibhav view
106Dear Sir, We want to need Clarification about 1. A person who take LPG Gas connection from any Govt Company Like BPCL/HPCL etc covered insurance with connection by default free of Cost. Please give Detailed Clarification regarding Insurance policy for a LPG gas Connection holder given by BPCL/HPCL etc at the time of Connection .How a Customer Knowing about his insurance cover. Thanks The information sought by you pertains to Public Sector Oil Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to OMCs for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
107I, Consumer No 601104, am trying to transfer my LPG connection from M/s.BASUKINATH HPGAS GRAMIN VITRAK (13648700), at dist Bankura, West Bengal to another distributor at Andal, at Burdwan District where I have posted presently since 23rd December, 2014. But M/s.BASUKINATH HPGAS GRAMIN VITRAK (13648700)has not issued the transfer voucher. The matter has already intimated to the concerned higher authorities, but in vain. I need the original copy of the transfer voucher of Consumer no. 601104 The information sought pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.
108I, Consumer No 601104, am trying to transfer my LPG connection from M/s.BASUKINATH HPGAS GRAMIN VITRAK (13648700), at dist Bankura, West Bengal to another distributor at Andal, at Burdwan District where I have posted presently since 23rd December, 2014. But M/s.BASUKINATH HPGAS GRAMIN VITRAK (13648700)has not issued the transfer voucher. The matter has already intimated to the concerned higher authorities, but in vain. I need the original copy of the transfer voucher of Consumer no. 601104 The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.
109sir i want to know all documents for new connection of HP LPG gas. The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.
110I would like to know the process for opening a gas agency and the prerequisites to file an applicationThe information sought by you pertains to Public Sector Oil Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to OMCs for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
111To Central Public Information Officer Mimistry of Petrolium and Natural Gas Subject : INFORMATION SOUGHT AS PER RIGHT TO INFORMATION ACT ,2005 1.Please note that undersigned found a consumer named SHIBA P MALLICK in Indane transparency portal with the details as given below and snap shot as abtained from Indane Transparency portal ( attached herewith) for your ready reference. 2. a) Consumer number 04542 b) LPG ID 37500 0000 5759 0957 c) Address: 19/80 Kunja Mahal, Sadar Bazar d) Subsidized refill :7 nos . e) subsidy amount 3,150/- 3.Please note that Mr. Shiba Prasad Mallick expired on 26.03.1996. His death certificate is attached herewith for your ready reference. 4.Last refill was delivered to this dead consumer on 18.04.2015 .(Information obtained from Indane Transparency portal). 5.I would request you to give me information regarding the person who received(as per records of M/s Indane i.e Contact number / signed refill voucher ) the LPG refills from 26.03.1996 to 18.04.2015 on behalf of Mr. Shiba Prasad Mallick who expired on 26.03.1996. 6.I would also request you to give me information regarding the Land Line number / mobile number from which the refills were booked and duly signed ( signature of the recipient of the LPG refills who unlawfully received the LPG refills during the period 26.03.1996 to 18.04.2015 after the death of Mr. Shiba Prasad Mallick ) voucher which was received by the LPG refill delivery personnel of the Gas Distributor after the delivery of the LPG refills. 7.Also inform me whether such receiving of LPG refills in the name of a dead person by another person is legally valid as per the existing rules of M/s Indane.Furnish the relevant document wherein Information regarding the same is available. 8.If receiving of such LPG refills in the name of dead person is not legally valid what are the penal provisions for violating this rule. Requested to furnish me relevant documents wherein the penal provisions /revovery rules has been detailed. 9.Also give me information regarding the total number of refills which were booked during the period from 26.03.1996 to 18.04.2015 and the total amount of subsidy (before and after direct benefit transfer scheme ) that was given to this consumer who was actually dead and his consumership was misused by some unknown person and subsidy was diverted unlawfully who consumed all the LPG subsidy which is given by the government from the money of the tax payers. Regards Susanta Kumar Mullick viewThe information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) hence your application is being forwarded to HPCL for responding to you.
112Consumer Name: Arun S kamble Consumer No:614130 Consumer of the connection mentioned above is no more (Expired) and we lost subscriber voucher form. Now we want to transfer above connection on the name of Mrs. Nilima Arun Kamble (Wife of Consumer). Kindly Suggest the procedure and required documents. You have not indicated the company whose LPG connection you are using. You are advised to approach the concerned company whose LPG connection you are using for necessary information.
1131.How many Transfer vouchers are issued under Cochin HPCL regional office 2.is the local gas agencies are authorised to deduct Rs568/- from the customers while issuing Tv for aother places 3. is it a written or verbal order by which they are deducting this amt from the customer 4.is there any written instruction from the company officials to deduct the amt , if so who is the designated officer who issued this order 5.need a justification for deducting Rs 568 only from the customer who apply for TV while all other customer enjoy the benefit of advance amt paid by the Govt of India as an advance The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to HPCL for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
114Subject: -Request for information under RTI Act 2005 regarding not receiving subsidy of Gas Cylinder Consumer No. 5386 of Bharat Gas Haily Mandi Gurgaon, Haryana. In this regard, I am a consumer of Bharat Gas Agency Haily Mandi Gurgaon Haryana and my consumer No. is 5386. I have already been submitted the photocopies of documents ie. Bank Passbook, Aadhaar, Consumer Passbook in the agency of Bharat Gas Haily Mandi Gurgaon for obtaining gas subsidy on 12.03.2015. I also submitted the same documents in Sarva Haryana Gramin Bank Gurawara Branch on dated 10.01.2015. After that I already obtained two cylinders in the month of March & April 2015 but I have not been received my gas subsidy till date. Please explain the reason of such delay. If the information does not pertain to your office, the same may please be sent to concern agency/office under section 6(3), RTI Act-2005. Digh Ram s/o Late Sh. Budh Ram V.P.O Gurawara Distt. Rewari Haryana 123035 EmailId pankaj51933@gmail.com Ph.-9873214708 viewYou have a grievance against M/s Bharat Petroleum Corporation Limited (BPCL) hence your application is being forwarded to BPCL for responding to you. (2) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal. Further, all the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt.
115I am not getting LPG subsidy in my account while I have submitted my Bank details to distributor. I have also submitted my Aadhar Details via Online Method, My bank account is linked with Aadhar while CTC shows Your bank Account is not linked with Aadhar. Aadhar No- 9946 0082 3559 Distributor Name- Maurya Indane District- Khagaria, State- Bihar Consumer No: MI-04777 Consumer ID- 37500000017353610 My question is 1. Why CTC shows my Aadhar is not linked. 2. Why CTC shows my Bank Account is not Linked with Aadhar number. 3. By dialling star nine nine hash it shows Your Aadhar is linked with Bank of India, then where is the problem. 4. Whether online method working.You have a grievance against M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. (2) All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt.
1161.Is this true that LPG consumers have insurance cover for their cyllindres 2.If yes, how much is the amount of insurance cover 3.which authority works as nodal agency 4.what measures are taken by the govt to educate the consumers in this regard The information sought by you pertains to Public Sector Oil Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to OMCs for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
117All detail require with M/S. Mahiwal Gas Agency, Sanoli Road, Panipat (Hry) Distributor Code-1389500 distributor with HP Gas. 1.Please provide the photocopy of application form filled against connection no. 105564at the time of seeking connection, document submitted, and voucher issued by the agency. 2.Please provide the detail of refill booked/ cash memo issued/ refill delivered by the agency against connection no. 105564 from the date of issue of connection to till date. 3.Please provide complete detail of complaint made by the consumer, action taken on complaint alongwith all documents related to it. 4.Please provide the detail of current status of Inactivity or active of the said connection. Please provide the copy of office order issued for inactivate the connection. 5.Please provide the complete detail of basis on due to which the company has converted this connection in inactive. 6.Please provide complete complete detail of new connection issued by the agency in last 2 year alongwith name of the consumer and contact number of the consumer. 7.Please provide complete detail of Gas burner sold by the agency in last 5 years to its consumers. 8.Please provide complete detail of consumer held with agency alongwith in adhoc status. 9.Please provide total number of complaints received against the agency in last 5 years and the action taken by the department. 10.Please provide the detail of amenities provided by the agency to the consumer alongwith all circulars/office orders/ memo/ notification etc. regarding provision of amenities and public utilities in Agency premises. 11.Please provide the copy of inspection report submitted by the department officers taken time to time in last 3 years. 12.Please provide complete status report of KYC submitted by consumer no. 105564 on dr. 6-12-2012 using your website portal vide reference no. 100110. 13.Please provide complete detail of consumers alongwith contact number of consumer who avail subsidy and got more than 2 refill in a calendar month from 1-4-2015 onwards.The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to HPCL for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
118DETAILS 0F MINISTERS HOLDING DIFFERENT PORTFOLIOS AND THEIR BASIC AND PROFESSIONAL QUALIFICATIONS -AND REQUIREMENT/ILLEGIBILITY TO HOLD SUCH MINISTRY -PORTFOLIOS. EXAMPLE-- MINISTER FOR STEEL/INDUSTRY- ACTUAL BASIC AND PROFESSIONAL QUALIFICATION OF THAT MINISTER AND ELIGIBILITY TO HOLD SUCH POSITION /RANK WHAT ARE THE GUIDELINES LAID DOWN TO HOLD SUCH POSITIONS - HOW MANY MPS HAVE PUT DOWN/GIVEN UP LPG SUBSIDY AND THEIR CONSUMPTION OG LPGS CYLINDERS EVERY QTRAs regards information sought on Given up of LPG subsidy, pertaining to LPG Section of this Ministry is concerned, the details of customers, as per their social status, (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors of Public Sector Oil Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL).
119Dear Sir, 1. Customer No of Indane Gas -7500000072766385 (9618), No subsidy Received in OBC bank this year(But last year received in same Bank Account) My Aadhar No. 918446200031 and bank details are already feeded in Gas Agency and also Aadhar fedded in OBC Bank Account No. 08902041027096. My bank Detail as per reference no. I1071430000490 has fedded on 24 Apr 15 to the Gas Agency. Latest Aadhar fedded in Bank account on 06 May 15. After all document submission the Gas Agency shows as NCTC customer and not returning my subsidy Amount of booked gas on 09 Apr 15. 2. After more than 10 times and above Visit to the Gas Agency they are telling that i cant do anything pls raise the case with consumer forum. 3. So i am requesting that pls take my case with priority basis to resolved my problems. Thanking you.. Polu Patel.viewYou have a grievance against M/s Indian Oil Corporation Limited (IOC) hence your application is being forwarded to IOC for responding to you. (2) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal
120I have booked for LPG refill online on 30-04-2015. The refill has not delivered yet. The passbook has been taken by distributor on 14-04-2015. Then it is said that refill will be given on 16-06-2015. Why it is so delay. No response on online complaints Online Complaint no. 698505 707040 710570 Akash Rathod (Akash) Consumer no 3133 Distributor : GAURI ENTERPRISES Gas company : BHARAT GAS Town : Mahnar District: Vaishali State : Bihar 844506 Registered mobile : 9835401470You have a grievance against M/s Bharat Petroleum Corporation Limited (BPCL) hence your application is being forwarded to BPCL for responding to you.
1211.How many connections of mohalla vaidwara, Sikandrabad, Dist. Bulandshahr, UP was transferred to SRI SAI BHARAT GAS, SIKANDRABAD from JYOTI FLAMES, SIKANDRABAD as on 29-Jan-2015. 2.On which bases these connections are transferred. 3.Please provide the copy of guidelines under which these connections were transferred. 4.Please provide the copy of order under which transfer these connections was transferred. 5.Can both BPCL LPG distributors of Sikandrabad, Dist. Bulandshahr, UP issue LPG connections to any resident of Sikandrabad irrespective of area/mohalla. 6.Is there any separation of area/mohalla between both BPCL LPG distributors of Sikandrabad, Dist. Bulandshahr,UP. If YES, provide details. 7.Please provide the reason for cancelling LPG refill booking no. 332855777 dated 19-Jan-2015. 8.Please provide the Cash Memo No. and Cash Memo Date for LPG refill booking no. 332855777 dated 19-Jan-2015. 9.Please provide the copy of the Cash Memo for LPG refill booking no. 332855777 dated 19-Jan-2015. 10.BPCL LPG distributor JYOTI FLAMES, SIKANDRABAD, Dist. Bulandshahr, UP issued me a yellow color COUPON BOOK against Rs.200/- (without any invoice) with Domestic Gas Consumer Card. Distributor is NOT delivering LPG refill without yellow color COUPON BOOK. Is it mandatory to take yellow color COUPON BOOK from distributor. If YES, then please provide photocopy of ORDER/LETTER of concerning authority according to which COUPON BOOK is mandatory to get LPG refill. If NOT, then please provide the details/address where I can register a complaint that Distributor JYOTI FLAMES, SIKANDRABAD, Dist. Bulandshahr, UP is NOT delivering LPG refill without yellow color COUPON BOOK and NOT providing invoice for this COUPON BOOK. The information sought by you pertains to M/s Bharat Petroleum Corporation Limited (BPCL) and your application is being forwarded to BPCL for responding to you. (2) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
122I have submitted my bank account details and aadhar card number to the gas agency for BPCL gas connection. Linked my aadhar number to bank account number. I have received a cylinder two months back however not revived the gas subsidy in my bank account. Below are the details. Consumer No: 14301 LPG Id-1 0000 0000 3211 9191 Consumer Status- Active Subsidy Mode:Adhaar Aadhaar Number- 885580897108 Aadhaar linked with Bank A/C-Yes Aadhaar linked with LPG distributor-Yes Bank Name-ICICI Bank Ltd Present Address-B7/G04 TULIP ORANGE SEC-70 122101 Contact Details (Mobile / Landline)-9873140845 / Not Available Distributor Name-RAVI GAS SERVICE Distributor Address-352, OPP. C 1 / 76, ARDEE CITY SECTOR 52 122001 Distributor Contact-9868251750 Can you please let me know when I will receive gas subsidy in my bank account You have a grievance against M/s Bharat Petroleum Corporation Limited (BPCL) hence your application is being forwarded to BPCL for responding to you.
123I WANT THE DETAILED INFORMATION FROM 3RD JANUARY 2014 TO TILL DATE OF MANMAD GAS CENTER (HPCL LPG DEALER) UNDER AURANGABAD REGIONAL OFFICE. THE DETAILED INFORMATION MEANS TOTAL SALE, SALE OF TOTAL LPG NEW CONNECTIONS, TOTAL SALE OF REFILLING OF CYLINDERS. ALSO I WANT HOW MUCH COMMISSION THE CENTER IS GETTING PER CYLINDER ON REFILLING AS WELL AS PER NEW LPG CONNECTION. PLEASE GIVE INFORMATION OF BOTH DOMESTIC AS WELL AS COMMERCIAL CONNECTIONS AND REFILLING. ALSO I WANT THE INFORMATION THAT WHO IS THE OWNER OF THE MANMAD GAS CENTER. SEND ME THE DETAILS AS HOW MUCH INCENTIVE GOT FROM THE REGIONAL OFFICE IN FORM OF MONEY AS WELL AS ANY OTHER GIFT LIKE TRIP ETC.The information sought by you pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) and your application is being forwarded to HPCL for responding to you. (2) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
124Honoable Minister, petroleum & Natural Gas New delhi Respected Sir, There was an advertisement in West Bengal on Bengali news paper Anada Bazer Patrika date on 24.05.2013 for RGGLV (LPG) distributor ST catagori from H.P.C.L name of the location was between Ramsagar, Lapur, Patpur, Puncha, Mauchura, in the district of Bankura So,please inform me the fllowing information 1.Name of the selected candidate with His/Her and husband /wife name along with their fathers name also. 2.Residental address. 3.Voter card details. 4.Pan card details. 5.Aadher card details. 6.Status of plot details with (plot no and khatian no) etc. 7.Date of latter of indent. Thanking you yours faithfully, Mr. Bikas Garai Mobile: (09434000350/09830980350) vill-onda po-onda District-Bankura Pin:722144 west bengal viewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL
125Kindly provide information on the following points: 1. Name of Location advertised for LPG (for HPCL only) distributorship under regular and RGGLV for 2012-13, 2013-14 and 2013-14 in Haryana & Delhi. 2. Date of Advertisement for each location. 3. Date of Draw for each location. 4. Date of commissioning for each location. 5. If commissioned, Kindly provide copy of NOC from Town & Country Planning department and PWD for each locationThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in wwww.hindustanpetroleum.com by HPCL
126sir, I want to know information about a LPG gas cylinder. my application are attached in a pdf file. thank you viewInformation sought by you pertains to OMCs, hence, your application is being sent to them for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
127Sub:- Information Under RTI Act,2015 Respected Sir/Madam, The undersigned hereby requests the following particulars of in formation (a) Subject Matter: - Photostat Copies of Documents pertaining to Land/Godown & Standard Residence Certificate (Appendix-C) for RGGLV of IOCL at Kawatika Location. (b) The period to which the information relates:2014-15. (c) Information description:- With due respect I have honour to inform you that it is advertised on 27/03/2015 in Asomiya Pratidin published from Assam, Application for RGGLV of IOCL for the name of Location-Kawatika, Gram Panchayat-Gargaon Bhalatol V.C.D.C., Taluka/Tehsil-Bijni, Dist.-Chirang, State-Assam, Category-ST. (1) It came to my Notice that same applicants applied for RGGLV for Kawatika Location without REGISTERED MUTATION from competent authority pertaining to Land/Godown. Bank authority not to allow for Loan without Registered Mutation/Registered Sale Deed/Registered Gift Deed if Loan is related to Land. I carefully read the Standard application format for RGGLV. In the page No.5th and item No. 9th of the format where it is clearly written that the document pertaining to Land/Godown in the name of the applicant/Member of the family/Parents/grandparents (both maternal & paternal) of the applicant: Registered Sale Deed/Registered Gift Deed/REGISTERED MUTATION. A plot of Land of Minimum Dimensions 21Mx26M. The date of the Land documents have to be on or before last date (27/04/2015) of Submission of Application as mentioned in the advertisement or Corrigendum (if Any). I think personally that Registered Mutation means Office Mutation not field Mutation. Mutation without Registered from competent authority is not applicable in the RGGLV Scheme. (2) In the page No.10th of Standard Application Format of RGGLV where standard Residence Certificate (Appendix-C) written to be Submitted by applicant along with the application. Standard Residence Certificate is Signature of Dy. Tehsildar/Tehsildar/Dy Mamlatdar/Mamlatdar. Eligible candidate is Residence under Gargaon Bhalatol V.C.D.C./Gaon Panchayat or under Bijni Revenue. So, I request you kindly Sir, Provide me the Photostat Copies of Documents pertaining to Land/Godown & Standard Residence Certificates (Appendix-C) of all applicants for Kawatika. Further it is submitted that the information is required by speed post, Please. As per Section 7(3) of the RTI Act 2005, in Case, there are further fee required to provide the requested information, I request the PIO to inform me of the additional fee amount along with the calculation made to arrive at the amount. (a) Declaration: I declaration that I am a citizen of India, I sure you that I shall not allow/Cause to use/Pass/share/display/ or Circulate the information received in any Case and under any Circumstances, with any person or in any manner which would be detrimental to the unity and Sovereignty or against the interest of India. Thank You. YoursviewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
128RESPECTED SIR, I WOULD LIKE TO KNOW THAT HOW MANY LPG GAS CONSUMERS HAVE 3 CYLINDERS ALTHOUGH THEY ARE HAVING ONE CONNECTION.IS IT POSSIBLE UNDER ANY HEAD TO HAVE 3 CYLINDER ON ONE BOOK IF YES PLEASE MENTION THE CLAUSE IF NOT THEN HOW THEY ARE HAVING THESE CYLINDERS. AND WHAT HAVE BEEN DONE FOR THEM.Information sought by you pertains to OMCs, hence, your application is being sent to them for responding to you directly. 2. It is also informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
129Sir, I am a Indane Gas consumer (no CX11612123,LPG ID 7500000080267037).MY Distributor name is Kishonre krishna indane,Sonarpur. I have sumitted SBI savings account number(11217029558)& Aadhar card number(757801159484) to get LPG Subsidy.But no subsidy received to my bank account for the cash memo number 3000187827 dated23/02/2015. But Online(Mylpg.in)portal showing that subsidy (Rs 568220.68) paid successfully. I want to know the subsidy payment details for this consummer number CX11612123.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCLSir, I am NOT getting any reply from the IOCL.That is why I have submitted RTI Online.As you have replied... I have submitted more than 20 complain through Transparency portal.But no response received from them. You Have Mentioned the toll free no 1800233555.But have you diled any time.If no please do then suggest.Its useless number. You have also said about the Name,Phone number & Address of Public information Officer is available in Transparency portal.I am unable to find those information in this portal.Kindly provide me that LINK. Thanking you, From, Gourango Palit M-9732697327viewYour RTI application No. 60813 dated 20.05.2015 was replied by the CPIO on 22.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60791/2015-LPG/RTI dated 26.05.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authority of IOC for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) All the information pertaining to DBTL, including grievance redressal mechanism, may be accessed from this Ministry Website petroleum.nic.in/dbt.view
130Dear Sir, Kindly provide the information regarding Transfer/Regularisation of Domestic LPG Connection. Kindly provide information under following points. 1.Procedure for transfer of Domestic LPG Connection 2.Persons Covered/eligible under each category e.g. a. Type A:-Transfer by Subscriber to family member b. Type B:- Transfer Outside family c. Type C:- Transfer without consent letter from Transferor d. Type D:- Transfer to next of kin in case of death of Subscriber e. Type E:- Regularisation of connection (LPG equipment held without possessing SV) 3.Charges applicable for transfer of Domestic LPG Connection under each category. 4.Name of Competent authorities for taking decision in case of any dispute with Gas agency. 5.Name of documents required under each category for transfer/regularization of Domestic LPG Connection. 6.Name of competent authority for taking decision if documents required for transfer/regularization are not found suitable by LPG Distributor. 7.Name of competent authority for filing complaint against LPG Distributor. 8.Information regarding sub category in TYPE A(i.e. married brother/sister)if defined under each category, not eligible for transferring/regularization of Domestic LPG Connection. 9.Turn Around Time for Oil Marketing Companies and Banks for linking bank accounts with Domestic LPG connection. Regards, Devesh Bhargava Mall Road, Morar, Gwalior viewInformation sought by you pertains to OMCs, hence, your application is being sent to them for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
131Bharat Petroleum Corporation Limited (BPCL) is requesting application from applicant for LPG distributorship under the scheme of Rajiv Gandhi Gramin Vitrak (RGGV). We would like to get the certified copy the LPG Godown Land policy for potential distributor to fulfill Please share the certified copy of the land policy for LPG Godown starting from Year 2010 to 2015.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL for responding to you directly. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCLBharat Petroleum Corporation Limited (BPCL) is requesting application from applicant for LPG distributorship under the scheme of Rajiv Gandhi Gramin Vitrak (RGGV). We would like to get the certified copy the LPG Godown Land policy for potential distributor to fulfill Please share the certified copy of the land policy for LPG Godown starting from Year 2010 to 2015.Your RTI application No. 60801 dated 17.05.2015 was replied by the CPIO on 19.05.2015, informing that the information sought pertains to M/s Bharat Petroleum Corporation Limited (BPCL) and hence your application is being sent to BPCL. Your application was accordingly, sent to BPCL vide letter No. 60801/2015-LPG/RTI dated 20.05.2015, a scanned copy of which is attached herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs.view
132Application under Right to Information Act on Balmer Lawries 17.05.2015 Information sought 1.Copy of the instructions/orders issued if any by the Ministry of Petroleum & Natural Gas or DPE or any other arm of the Government of India to PSUs for rendering monopoly to Balmer Lawrie as a recognized travel agent 2.Year wise quantum of business (Number of tickets, cost of tickets, cancellsation charges levied etc) that Balmer Lawrie had with ONGC during 2012-15 (Financial Years 2012-13, 2013-14. 2014-15) 3.Year wise quantum of discount that Balmer Lawrie gave ONGC during the above period of 2012-15 (Financial Years 2012-13, 2013-14. 2014-15) 4.Amount of service charge drawn by Balmer Lawrie from ONGC year wise during Financial Years 2012-13, 2013-14. 2014-15 5.Copy of the MoU signed between Balmer Lawrie and ONGC in 2014 or 01.01.2014 under which business is being continued 6.(a) Details of business discount if any provided by Balmer Lawrie to ONGC (b) Total amount of complimentary tickets/business promotion discount or any such free buys, both cost and the number of tickets issued by Balmer Lawrie during Financial Years 2012-13, 2013-14. 2014-15 7.Details such as name, designation and organization of individuals or their relatives who have availed complimentary tickets/Free flight booking & Free hotel accommodation from Balmer Lawrie during Financial Years 2012-13, 2013-14. 2014-15. 8.(a) Quantum of business (number of flight tickets and cost involved) Balmer Lawrie has with other PSUs under the Ministry of Petroleum & Natural Gas, IOCL, HPCL, BPCL etc and (b) Business discount and promotional discount or free/complimentary tickets issued to the employees of the PSUs and Ministry if any 9.Details of (a) Government of India Departments and (b) Public Sector Units having exclusive reliance on the Balmer Lawrie for flight ticket booking (c) Promotional discount offered in each case and the details of the beneficiaries 10.Balmer Lawrie flight ticket business split up in terms of different air lines i.e. quantum of flight ticket business with different air lines during Financial Years 2012-13, 2013-14. 2014-15 11. Air Lines - largest business customer to the smallest one of the Balmer Lawrie viewInformation sought by you does not pertain to this CPIO. Your application has been sent to the concerned CPIO (Sh. K.M Singh, Under Secretary).
133I Rinky Kumari,applied for Rijiv Gandhi Gramin LPG Vitarak(RGGLV) for location -BHAGA,in revenue District-CACHAR,ASSAM in the year-Feb 2012.But till date i have not received any information regarding the status of my application and the progress of processing for the said location.When contacted with the concerned officials I was repeatedly informed that it will be processed within a few days.Whereas, advertisement for other location on the same date and thereafter has already been processed and awarded as per norms.So,under RTI Act,2005,I want to know why processing for location-BHAGA only is delay and stopped as well as the present status of my application and its processing,and how long will it take for processing and awarding for said location.The information sought by you pertains to OMCs, hence, your application is being sent to them for responding to you.
134Sir, Please provide the following information under RTI act 2005. 1. The Rule under which RATION CARD is compulsory for getting New Gas (LPG) Connection for domestic Use or to transfer the existing domestic Gas connection. 2. The Rule under which only RATION CARD and no other proof for above is VALID. 3. The copy of Rule under which other proof of address is valid. 4. The authority to whom I should complaint if the LPG dealer insists on producing RATION CARD and not accepting the application without RATION CARD. Name and address of the Dealer is KISHORE KRISHNA INDANE GODOWN RAJPUR,BAIKUNTHAPURMOYLAPOTA, SONARPUR, SOUTH 24PRGS. Thanking You. Priyanka Chandra The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
135Respected Sir, My father Shri Avashesh Kumar, Vill- Nawada,P.O. Rukhai,P.S.-Chandi(Nalanda) is regular consumer of BPCL Consumer No.64665241, Sv.No. & Date 4057517659/31/07/2014. My father keeping only one Cylinder but they want to take Second Cylinder. They visit BPCL Distributor Code. No./Name.172112, SONU BHARATGAS GRAMIN VITRAK, Nagarnausa (Nalanda)-801301, Distributor Contact No.:- 9470885663/ 8969866411. SONU BHARATGAS GRAMIN VITRAK, Nagarnausa (Nalanda)-801301 demand Rs.3500/- for cost of Second Cylinder & Gas. Information under Right to Information Act., 2005, Kindly request please provide following information - 1. How many cost of Second Cylinders & Gas(Domestic User), Please give a copy of the page of this instruction 2. How many Amount will be paid by customer of Second Cylinder. 3. If an act does not comply with these instructions or office, So what is the provision of Anushashinik or Prasasnik proceedings by Ministry of Petroleum & Natural Gas , Please give a copy of the page of this instruction. Kindly request please solve this problem & necessary action at your end. The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL
136Request attachedviewYou have a grievance against BPCL and the information sought by you pertains to BPCL. Your application is being sent to BPCL.
137Respected sir/ madam I am a consumer of Bharat gas at Adhunik gas sewa purnea ,Bihar. My consumer Id is10000000026533117. I want to know two information 1) Two complains are given by me on the same matter which ref. No are 400942 & 589107. What is the action taken on it. 2) what is the process of deactive the opt-out of subsidy option if it is activated by mistake. The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL
138FIRST POINT I AM DESIRE TO KNOW ABOUT IS IT IS MANDATORY TO PURCHASE RICE AND TROLLEY AND LIGHTERS AND OTHER ITEM FROM GAS AGENCY OF GAS COMPANIES BHARAT PETROLEUM AND HINDUSTAN PETROLEUM AND INDIAN PETROLEUM DURING TAKEN NEW LPG CONNECTION AND DBC CONNECTION SECOND POINT INFORMATION WHO IS DESIRE TO KNOW ABOUT WHICH ITEM IS MANDATORY TO PURCHASE/TAKEN DURING NEW LPG CONNECTION AND DBC CONNECTION FROM GAS AGENCY OF THREE GAS COMPANIES THIRD INFORMATION IS I AM DESIRE TO KNOW I AM WANTED TO ALL SALE OFFICER AND TERRITORIAL OFFICER OF STATE HARYANA MOBILE NUMBER AND EMAIL ADDRESS OF THREE COMPANIES AND FOURTH INFORMATION I AM WANTED TO KNOW ABOUT ALL GAS AGENCY IN HARYANA STATE OF THREE COMPANIES WHO MANY CONNECTION RELEASE DURING JAN 2010 TO APRIL 2015 PLEASE TELL ME ALL GAS AGENCY DETAIL SEPARATE The information sought by you pertains to OMCs, hence, your application is being sent to OMCs for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.I AM NOT RECEIVED ANY INFORMATION FROM OIL MARKETING COMPANY PLEASE GIVE ORDER OIL MARKETING COMPANIES IN THIS REGARD MANY TIMES HAS SPEND PLEASE SAY GIVE INFORMATION WITHIN TIME LIMIT Your RTI application No. 60785 dated 15.05.2015 was replied by the CPIO on 22.05.2015, informing that the information sought pertains to OMCs and hence your application is being sent to OMCs. Your application was accordingly, sent to OMCs vide letter No. 60819/2015-LPG/RTI dated 26.05.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authorities of OMCs for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
139Sir, Kindly furnish the details as required below under RTI Act: - 1.Please provide us the detail of Petrol Pumps/Gas Agency sanctioned to Dependents of Defense/ Paramilitary/ Police personnel, who are killed in action or person permanently disable while performing their duties and have not been suitably rehabilitated in the District Kathua, Jammu & Kashmir since 1999 to till date. 2.Please furnish the name of persons in which name Petrol Pumps/Gas Agency Sanctioned under above conditions at District of Kathua, Jammu & Kashmir since 1999 to till date. 3.Please furnish the name of owner of Firm (Petrol Pump/Gas Agency), Name of Firm, Name of Oil Company, Address of Firm (Petrol Pump/Gas Agency), situated at District Kathua, Jammu & KashmirInformation sought by you pertains to OMCs, hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
140 I wanted to know about the allotment of LPG dealership by (IOCL) that have advertised on date 13-03-2010 in Rajasthan Patrika.For Location Lachhmangarh (Sikar) Rajasthan ,Category OP-W.Status : Agency commissioned in Sept 2014. Name : SOMANI INDANE, Lachhmangarh , Sikar Prop : SMT REKHA SOMANI. In this result of allotment as it was marks based result,in which the allotee get highest marks for this the allotment goes to SMT REKHA SOMANI.I need category wise result copy of every candidate .Because I am not satisfied with result and i also want to now sector wise marks obtained by allotee and other candidates . The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and
141The Secy, Goi, Min of PNG, New Delhi Sir, Please provide following information- 1. Existing rules, regulations, guidelines applicable for closing PG Portal Grievance. 2. Full correspondence of MPANG/E/2015/01914 Nawal Kishore Joshi, Gokul Nagar Nakatiya till closure of complaint / grievance. 3. Existing rules, regulations, guidelines applicable for false reporting leading to closure of the complaint and competent disciplinary authority name, CUG no., email. 4. Procedure for Vigilance Enquiry / CBI enquiry in such cases involving Officials of Gas Co. Shyam Sunder Joshi AdvocateInformation sought by you does not pertain to this CPIO. Hence, your application has been sent to the concerned CPIO for responding.The FAA IOC Ltd Mumbai Sir, No information has been provided to me, within the time-frame prescribed under the act. My client and his brother Mr. T K Joshi is unnecessarily being pressurized by officials of IOC ltd and employees of Gas agency to accept the prevailing conditions and said YE TO EISE HI CHALEGA or Change your the COMPANY. Please ensure NO UNDUE PRESSURE is exerted on my clients.Your RTI application No. 60782 dated 15.05.2015 was replied by the CPIO on 19.05.2015, informing that the information sought does not pertain to this CPIO. You have not sought any information as defined under RTI Act 2005. However, you have a grievance which pertains to M/s Indian Oil Corporation Limited (IOC). Hence, your appeal along with RTI application is being sent to Appellate Authority of IOC for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, IOC, Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.in
142I want to know about the consumer who gave up their subsidy on LPG gas willingly till 31 may 2015 - 1. Total number of LPG consumer who gave up their subsidy willingly till 31 may 2015 2. Total profit that government get from that relinquishment Information sought by you pertains to OMCs, hence, your application is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
143respected sir i want to know about details of 5 kg subsidied cynlider which the ministry of oil and natural gas launched at munirka petrol pump . i went to munirka petrol pump they told me there is no such plan. i want complete address of 5 kg subsidied cylinder distribution centre in delhi. Information sought by you pertains to OMCs, hence, your application is being sent to them for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
144sir, mai indane gas domestic consumer hu.maine 17 april ko cylinder booking kiya tha(Booking No. - 204131 and Booking Date - 17 Apr, 2015 11:05:43, Consumer No-CX18430281) par abhi tak distributor ne delivery nhi kiya hai (Distributor Name-KHALILABAD GAS SERVICE, Distributor Code-154935 ).mai ne kai bar khalilabad gas service ja kar puchha to unhone cylinder na hone ki baat kahi. maine indane.co.in site par login karke complaint karane ki kosis ki par site ke complaint page par complaint submit karne ka option nhi hai.maine tollfree no. 18002333555 par v bat ki par koi labh nhi hua. aapse nivedan hai ki aap iska sankyan le aur mujhe suchhit karne ka kast kare.sambhaw ho to authentic complaint site/plateform ke bare me suchna dene ki kripa kare. thank youYou are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You are informed that you may also register your grievance at : http://pgportal.gov.in/
145Mere dwara mangi jaane waali sabhi jankariyan INDANE se sambandhit hain, kripya mujhe nimn points par hindi mein jaankari pradan kiya jai. 1. Agar koi Indane grahak online ya IVRS se booking karta hai to grahak ko kitne dinon mein delivery dene ka pravadhan hai ya delivery ki adhiktam samay sima kya hai. 2. kya home delivery ke liye grahak ko koi atirikt paise bhi dene hote hain yadi haan to kitne. 3. vartmaan mein Bihar ke Bhojpur ke Ajay Indane ko prati cylinder company se kitne rupaya ka commission diya jaata hai, tatha jo vyakti (delivery person) cylinder ki delivery ghar tak karta hai uske liye bhi company ke taraf se koi comission ya salary nirdharit hai ya yeah distributor apne star se nirdharit karta hai. 4. kya cash memo ki ek prati grahak ke liye bhi hoti hai jo hamesha uske pass rahe. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly.
146 A, Cost of Crude oil B, Cost of Refining C, Cost of overhead Expenses D, Cost of Miscellaneous Expenses E, Applicable Taxes Details ------------------------- Total Market Cost of a Domestic Cylinder Information sought by you does not pertain to this CPIO. Hence, your RTI request has been transferred to the concerned CPIO for responding.
147Rates of the Domestic LPG cylinder with subsidy. Rates of the Domestic LPG cylinder without subsidy. In case of B,Amount of subsidy Credited in Account of Subscriber / connection holder. In case B A is not ( Equal )to C , Then reasons for the same. Whether Amount of subsidy / Govt Subsidy / State Govt Subsidy is taxable If taxable kindly disclose Applicable Acts/Rules Information sought by you pertains to OMCs (oil Marketing Companies), hence, your application is being sent to IOCL.
148Dear Sir/Madam, I am a Domestic LPG consumer for Indane/IOCL. There have been 2 bookings done through me over a period of 2 Months where I duly receive the Booking SMS with Booking ref nos. Subsequently I receive the SMS for the generation of Cash memo no. stating that the Cylinder will be delivered to me shortly. However after a wait for few days I receive SMSes that the booking has been canceled. I have tried to reach the distributor on the contact no provided without any luck to get an explanation on the cancellation. When I approach the Central Complaint helpline they are also not able to help me much apart from directing the dealer to take subsequent action on the complain. I have been trying to find out why these bookings are getting canceled and what is the hierarchy of escalation that I need to follow to register a complaint against the distributor. There have been cancellations before as well without Distributor giving me valid reasons. And if required I will be able to provide details of the cancellation SMSes. When pressed hard for answers, he is directing to the Complaint help line no only where I do not get much help. The details are as below: LPG Consumer no:36023 LPG ID:37500000105413315 Mr. AMIT KUMAR SINGH Registered Mobile no 919582893391 Distributor (Name) KASNA INDANE GAS SERVICE (169359) District GREATER NOIDA State UTTAR PRADESH Oil Co. (IOCL/BPCL/HPCL) Booking ref no: 534100 Dated 27th March 2015 Cash memo: 3000005838 generated on 7th April 2015 Cancelation SMS received on 10th April 2015 Booking ref no: 539849 Dated 10th April 2015 Cash memo: 3000017793 generated on 23 April 2015 another cash memo 3000024677 generated for the same booking on 1st May 2015 Cancelation SMS received on 7th May 2015 Complain no: 209463 registered on the complaint helpline 18002333555 on 29th April 2015 Follow up on 4th May 2015 Follow up on 7th may 2015 Request you to help provide reason for the cancellations and the escalation hierarchy for filing complaints against the distributor. Yours Truly Amit SinghThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL.
149please find the attachment letterviewInformation sought by you pertains to OMCs. Hence, your application is being sent to OMCs 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL
150This is to draw kind attention for your active involvement regarding the transfer of LPG connection from GARAI BHARATGAS GRAMIN VITRAK (BPCL) VILL ONDA PO ONDA BANKURA WEST BENGAL ONDA 722144 to KAKALI INDANE GRAMIN VITRAK (IOCL) PS : BANKURA VILL : AMLATARA DIST.BANKURA (ph 03242-201054 ) which is near to my residential area. I approached number of times (via personally, Ph call and email) for this purpose to KAKALI INDANE GRAMIN VITRAK but they are denying. The present connection is far away from the home. Looked for your reply. Regards Enclo: Change from BHARAT to INDANEviewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL. Hence, your application is being sent to IOCL and BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL
151Respected Sir, This is with reference to my complaint No. MPANG/E/2015/02275 dated 24/03/2015 (copy enclosed) against Mrs. Raj Kumari, Ms. Neeru Sehgal, Sh. Kapil Kumar, Mrs. Bindu and Mrs. Kamini regarding cheating and fraud with Indian Oil and Corporation Limited and Union exchequer by obtaining gas connection in fake name and in the name of deceased Sh. Tilak Raj. Please send the following information under the RTI Act, 2005 (i) Certified photo copy of Enquiry Report. (ii) Certified photo copy of statement recorded in respect of Smt. Raj Kumari, Sh. Kapil Kumar, Ms. Neeru, Mrs. Bindu and Mrs. Kamini. (iii) The action taken by the Ministry against the above accused. (iv) The action taken against Ms. Sudha Thakur Dy Manager ( LPG-S) of Indian Oil Corporation Limited for giving willful wrong report. (v) Copy of FIR/ Complaint filed by the Ministry with Delhi police. Thanking you Yours sincerely Naresh Kumar viewLPG Section has not received your grievance through the CPGRAMs (submitted online). From the complaint it is observed that it pertains to IOCL. 2. Hence, your application is being sent to IOCL 3. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 4. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 5. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,The application under RTI is disposed off without giving any replyYour RTI application No. 60762 dated 11.05.2015 was replied by the CPIO on 22.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60791/2015-LPG/RTI dated 26.05.2015, a scanned copy of which is attached herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
152The RLM- LPG EZ, Bharat Petroleum Corporation Limited,KOLKATA. Sub- RTI for following matters. 1.Sometime before BPCL floated tender for availing bottling assistance at Jalpaiguri West Bengal, why the said tender has been cancelled 2.As tender is floated, definitely BPCL has calculated savings if the nearby markets mentioned in the tender are fed from Jalpaiguri instead of present arrangement from where BPCL is supplying LPG cylinders to the region. How much financial saving on bulk and packed transportation can result if the bottling is done at Jalpaiguri at present transportation rates please confirm figure in Rs.Per Year. 3.Please confirm whether bulk transportation is significantly cheaper in comparison to packed transportation How much pack transportation can be saved if market is feeded from jalpaiguri. 4.Whether BPCL is not taking any initiative for availing bottling assistance at Jalpaiguri just to oblige or entertain the packed truck transporters because the transportation amount of packed truck is significantly higher and huge quantity of highly subsidized diesel is burned on useless pack transportation. 5.How much diesel can be saved if bottling is done at Jalpaiguri what is operational cost for filling pmt at your own raiganj plant pl confirm in Rs--- pmt.including overtime etc. 6.Please confirm the overall net saving to BPCL if bottling is done at Jalpaiguri by private bottlers and rate of bottling is Rs. 500 PMT 7.Whether there is any mechanism in the Corporation (BPCL) to penalize the officers and authorities who are knowingly and unknowingly neglecting the huge financial savings to BPCL, nation and Indian economy and responsible for burning of precious natural resource (diesel) on useless and avoidable transportation, please confirm also pl confirm whether there is any mechanism to complain for such officers who always want to avoid there responsibilities resulting huge losses to the corporation and nation. Why such losses should not be recovered from such officers who neglect to take responsibilities . pl confirm to whom we can make complaint of such blunders resulting losses of crores for years. S.K.Singh, 2nd Floor,House of Dipak Sarkar, Sabji Market Road,KhudiRamPalli, Siliguri-734001,West-Bengal, Mobile- 9434740243The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
153Kindly provide information on following points as on 01.04.2015:- 1. Number of company having Marketing rights for sales & purchase of Petroleum Products in Bharat . 2. Name of companies having Marketing rights for sales & purchase of Petroleum Products in Bharat. 3.Addresses of the Head Offices of such companies having Marketing rights for sales & purchase of Petroleum Products in Bharat with Contact details like phone & mobile nos, email id etc. 4. Kindly provide information against the name of each company above that whether it comes under purview of RTI Act 2005 -Yes or No. You may kindly provide information in a tabular manner as per attachmentviewYour application has been sent to the concerned CPIO for responding to you. None of the queries pertain to this CPIO.
154(1) The last time I booked the on 5/2/2015 but they delivered on 28/04/2015. Which means it has taken more than 80 days. This is making my life miserable. Please take necessary action against the person/party who has delayed the delivery. Kindly help me to get the gas supply in time. (2) They used to supply the gas in my home but stopped to do the same these days. I have to wait in the roadside for hours to get the gas.viewYou have not sought any information from this Ministry as defined under RTI Act, 2005, you have a grievance against your LPG distributorship and you have not indicated the company, of whose consumer you are. 2. You are informed that . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL
155respected sir , please provide me the following information about liquefied petroleum gas agency(specially domestic gas) : 1-what are the procedure for appointment of distributorship. 2-what are the commission of distributor. 3-what are the duties of gas agency . 4-what are the rights of gas agency. 5-what are the guidelines for gas agency. 6-what are the different works done by gas agency. 7-what are the working procedure of different work on gas agency. 8-what are the charges for different-different work on gas agency. 9-what are the basis of increasing of commission of distributor. these are 9 points please provide the information.Information sought by you pertains to OMCs (Oil Marketing Companies) hence, your application is being sent to OMCs. 2 It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
156BPCL Corporation has invited application for LPG distributionship under the scheme of RGGV( Rajiv Gandhi Gramin Vitrak) for Gram Panchayat Magroni, Tehshil Narawar, District Shivpuri(MP). We would like to know following details regarding the same : 1. How many applicant has applied for this scheme , please provide copy of all applicant 2. How many rejected and detailed reason for rejection , please provide copy of all rejected application with detailed information 3. Copy of LOI (letter of Intent ) for the selected applicant, please provide detailed copy. Please send the physical copy of all these documents at the given address in the profile. The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL. BPCL Corporation has invited application for LPG distributionship under the scheme of RGGV( Rajiv Gandhi Gramin Vitrak) for Gram Panchayat Magroni, Tehshil Narawar, District Shivpuri(MP). We would like to know following details regarding the same : 1. How many applicant has applied for this scheme , please provide copy of all applicant 2. How many rejected and detailed reason for rejection , please provide copy of all rejected application with detailed information 3. Copy of LOI (letter of Intent ) for the selected applicant, please provide detailed copy. Please send the physical copy of all these documents at the given address in the profile. Your RTI application No. 60758 dated 10.05.2015 was replied by the CPIO on 19.05.2015, informing that the information sought pertains to M/s Bharat Petroleum Corporation Limited (BPCL) and hence your application is being sent to BPCL. Your application was accordingly, sent to BPCL vide letter No. 60764/2015-LPG/RTI dated 20.05.2015, a scanned copy of which is attached herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs.view
157 DEAR SIR UNDER RTI ACT I WANT TO KNOW FROM INDANE OIL ON LPG WHY LPG CONNECTION IS BEING NOT PROVIDED TO ME YET KINDLY GO THROUGH ATTACHMENT FILED WITH PD PORTAL ON 14 04 2015 REMINDER FIRST ON 20 04 2015 SECOND ON 26 04 2015 viewSince information sought by you pertains to IOCL, hence, your application is being sent to IOCL.
158 DEAR SIR UNDER RTI ACT I WANT TO KNOW FROM INDANE OIL ON LPG WHY LPG CONNECTION IS BEING NOT PROVIDED TO ME YET KINDLY GO THROUGH ATTACHMENT FILED WITH PD PORTAL ON 14 04 2015 REMINDER FIRST ON 20 04 2015 SECOND ON 26 04 2015 viewSince information sought by you pertains to IOCL hence, your application is being sent to IOCL
1591. Copy Of MOU Between OMC (HPCL. BPCL. IOCL ) & Ministry of Petroleum & Natural Gas OR Central Govt. 2. Process of Subsidy Amount Releasing ( Ministry To OMC) for Domestic LPG Consumer before DBTL Scheme 3. If Panel Amount Recovered From LPG Distributor Against Violation Of MDG For LPG Distributors what is the Money Sharing Ratio Between OMC & Ministry of Petroleum & Natural Gas 4. How Much Complaint Registered Against OMC (HPCL, BPCL, IOCL) To Ministry By LPG Consumer Please provide all Related Documents for The Same.QNos. 1 & 2 will be replied by the other CPIO. With regard to question No.3 & 4 your application is being sent to OMCs for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
160R/sir, mai ek railway employee hu, mene 21.10.14 ko HP Gas ki, Avee Gas agency near batra hotel , Ambala cantt. se new connection kraya tha, mujhse kha gaya tha ki 06 month bad aap april month me dusra gas cylinder le sakte ho, lekin agency wale aaj kahte h, ki dusra cylinder 01 year complete hone ke bad mil bhi sakta hai,please sir aap mujhe btaye kya mujhe abhi dusra gas cylinder nhi mil sakta yadi nhi to rule ki copy sahit mujhe confirm kare as soon as possible please. You have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against HPCL, hence, your application is sent to HPCL for responding to you directly.
161Dear Sir/Madam, I have brought new Bharat Gas connection in Feb 2015, in Apr 2015 I have refill my first cylinder. It was delivered and I have paid full amount during delivery of gas cylinder. However subsidiary amount of 189.94 is still pending to be in-cash in linked Bank amount. I have checked online about status it show: Subsidy Payment is not getting processed due to : Invalid Bank Account detected. Please contact Distributor for correction.. Very next day I have visited Gas Agency after inquiring with employee with AKSHAY BHARATGAS AGENCY Distributor it was found that Bank Account number provided was valid even IFSC Code was also valid. After verifying this Dealer said that this may be delay from company but you will receive the amount in bank account soon. Below details LPG ID - 1 0000 0000 6717 1670 Consumer Name: - MR. PRITESH B LAD Consumer Number:- 67171670 Subsidy Mode:Bank Account Distributor Name - AKSHAY BHARATGAS AGENCY Distributor Code - 166969 Bank Account Number - 02391140152868 Bank Name: HDFC Bank IFSC Code: HDFC0000239 Aadhar Number - 9654 1326 7940 With this I am unable to determine when my subsidiary amount will be settled fully & whether or not any additional documentation required to be furnished from my end. Kindly Help in this regards to get subsidiary amount in my linked Account number Thanks, Pritesh LAd All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Information sought by you pertains to BPCL, hence, your application is being sent to BPCL for responding to you directly.
162I have applied for new subsidized LPG connection and I already possess an ISI certified LPG stove. But dealer is forcing me to buy new LPG stove with connection. Please tell me is it necessary to buy LPG stove with new LPG connection according to government rules and regulations. Also provide me cost break up of taking new LPG connection. It is not necessary to buy LPG stove / hot plate with a new LPG connection. 2. Cost Break up for a new domestic LPG (14.2 KG)connection in the country, excluding North-East / BPL consumer is as under : (i) Security Deposit : Rs.1450(per cylinder) (ii) Pressure regulator : Rs150 (iii)Installation : Rs50 (iv) Blue book consumer book : Rs.50 2. In case the customer has ISI approved hot plate, then Rs.250 can be charged by the distributor for inspection of the same in the customer premises.
163I am an Indian Oil LPG customer. My consumer number is 649832. My distributor is Perfect Indane in Barasat (24 Parganas(North) Kolkata - 700124. I have not received the subsidy amount anylore since January 2015. I have already submitted my Bank Details to the Distributer but still not get one single Rupee from IOC. Please look into this issue and revert back with proper action.All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Since information sought by you pertains to IOCL, your application is being sent to IOCL for responding to you directly.I have not get any proper response for my request no. MOPNG/R/2015/60733. Please look into this matter and try to resolve yhe issue ASAP.Your RTI application No. 60733 dated 06.05.2015 was replied by the CPIO on 08.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60610/2015-LPG/RTI dated 11.05.2015, a scanned copy of which is attached herewith. (2) All the information pertaining to DBTL, including grievance redressal mechanism, may be accessed from this Ministry Website petroleum.nic.in/dbt. (3) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (4) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
164I am Consumer of indane oil LPG Consumer No 4578 LPG ID 3 7500 0000 8062 7094 Distributor Name DHARMA GAS AGENCY I am want my Cylinder Booking History from date 01/04/2014 to 31/03/2015 I want details in PDF file viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly.
165Below are the HP LPG connection details: My LPG ID : 2 9110 6568 0002 6745 Consumer No : 609290 Consumer Name : ASHUTOSH AGRAWAL Distributor Code : 17556630 Distributor Name : ADHOC NARAYAN GAS SERVICE Please provide below details for each Refill/Cylinder booked from 01-Apr-2014 to Till Date. Order Date Order Ref No. Order No. No. of Cylinder Status Status Date Cash Memo No Cash Memo Date Subsidized Cylinder (Y/N) Subsidy Amount Transfer Status Payment Type Bank Name Bank A/c No. Bank IFSC Thank youviewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL for responding to you directly.I have not received any reply for my RTI request Registration Number MOPNG/R/2015/60731 Date of Filing: 06/05/2015, till date and time. Please look into the issue ASAP. Ashutosh Agrawal 9810671057
166Dear Sir/ Madam, under The Right to Information Act, 2005, I wish to know below mention information(s): - 1. What is the minimum & Maximum amount in INR is to be paid to take a new LPG Connection of INDANE GAS SERVICES. 2. Whether the said service differ from State to State or District to District. of Service provider like HP, INDANE , BHARAT. 3. What circumstances/ factor are taken into consideration(if Pt. 2 applies) to decide the amount of a new connection. 4. Please specify amount for single cylinder & double cylinder connection(INDANE). Regards Ashish Gusain Astt. Manager Idea Cellular ltd. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL
167In response to advertisement for Rajib Gandhi L.P.G Distribution for Purahuria Goan Panchayat under Amtoli Mouza ( Fakirerbazar) , the following information is required. 1. Details of the applicants. 2. Photostate copy of all documents submitted by the applicants. 3. Photostate copy of receipt copy of applicants which is kept in office.viewInformation sought by you pertains to OMCs, hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
168 To 05/05/2015 The Dy. General Manager (LPG) cum the PIO Indian Oil Corporation Limited Punjab State Office Plot No. 3A Sector -19A Madhya Marg Chandigarh Subject: Information under RTI Act Dear Sir, Kindly provide the following information: 1. Photo copy of cencelled bill of gas stove, gas pipe, lighter etc from Landran gas agency (indane gas),khrar landran road dist mohali punjab of my name Raj Pal sharma of dated 05-05-2015. REGARDS yours faithfully RAJ PAL SHARMA FLAT NO 82 F/F SHIVA ENCLAVE KHRAR KURALI ROAD KHRAR. DIST MOHALIThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL for responding to you directly.
169I am a consumer of Domestic LPG having following account details Name : VIMLA AGARWAL LOCATION : MATHURA (UP) LPG ID : 37500000044986788 Consumer No : 13251 Distributor Code : 155218 Distributor Name : MATHURA GAS SERVICE Distributor Address : DAMPIER NAGAR MATHURA U.P. The following information is sought through this RTI 1. Why have I not been registered to DBTL even after a lapse of more than one month from the date of submission of form 4 alongwith a camcelled cheque of the bank and orginal receipt of last supply. These were submitted with distributor on 31st March 2015 duly acknowledged. There is no sms on the mobile number mentioned on the form. 2. Why is there no resolution to the above despite booking complaints twice vide complaint numbers 2049216 and 2069871 in the month of April 2015. 3. Why have I not received any response to the e mails and reminder sent to the IOCL Chairman Mr. B. Ashok on his official e mail id chairman@indianoil.in. The dates are Apr 11, 2015 at 11:57 AM and Apr 15, 2015 at 11:43 AM 4. Why has the matter not got resolved even after being brought to the notice of the Chairman of IOCL. 5. Is there any possibility of my account being registered to DBTL 6. IF answer to above is yes then specify the date by which IOCL will be able to register my account to DBTL 7. If there is no possibility of DBTL registration of my account then what is the mechanism of claiming subsidyThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,I am not satisfied by the response to the RTI. Following are further questions. 1. Why has my RTI been deposed (I have received sms and mail) without reply to my questions 2. Your statement that application is being sent to IOCL is confusing. What does it mean in terms of Status of the RTI. Is it being sent just as a simple application or is it being sent to IOCL as a valid undeposed RTI and will be responded to by IOCL like a valid RTI within the framework of the RTI act. 3. The questions raised are related to negligence by IOCL and its Chairman who fall within the ministry and are also accountable to the ministry of petroleum and gas then how can the ministry say that it is not related to the ministry. 4. I would like pointwise response to my original RTI and the appeal herewithYour RTI application No. 60721 dated 05.05.2015 was replied by the CPIO on 06.05.2015, informing that the information sought pertains to IOC and hence your application is being sent to IOC. Your application was accordingly, sent to IOC for replying directly to you vide letter No. 60712/2015-LPG/RTI dated 07.05.2015, a scanned copy of which is attached herewith. (2) It is reiterated that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
170hi, i am abhinash kumar. i want to make a complain against one lpg distributor, name m/s bakhri bharat gas ageny, distributor code-169288, this agency is situated in bakhri, begusarai, bihar. this agency never used to distribute lpg cylender on right time. when someone used to ask the reason then they used to say that cylender is not coming properly & link is not there or like today the truck of cylender did not come. i have also taken lpg connection from here on my mothers name, my consumer no is 4484. i have taken my last cylender on 12mar,2015 & then i booked again on 8th april, my ref no is 389063950. till yesterday they have not given me another cylinder & given same excuse. so my question is that, is it true that government is not providing enough cylinder to distribute. now please tell how we will take 12 subsidize cylender if they will not provide every month. And if distributors are continuously doing such thing then what sort of action petrolium ministry will take against them. please provide me the appropriate information as quick as possible.You have not sought any information under RTI Act. You have a grievance against BPCL. Hence, your application is being sent to BPCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
171Please provide me the full details and rules for NAME TRANSFER in IOCL (indane gas) for all category. what are the need full documents needed during the name change process in indane gas.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
172From the website of Indane/IOCL, I found that the only authorized INDANE Distributor working in Neyyattinkara Municipality is LEKSHMY GAS AGENCY The following details/ information pertaining to this Agency may be furnished as per RTI ACT 2005 1. For how many years LEKSHMY GAS AGENCY HAS BEEN WORKING IN THIS LOCALITY AS AUTHORIZED INDANE/LPG DISTRIBUTOR 2. LOCATION DETAILS OF GO-DOWN OF THIS AGENCY. 3. IS THIS AGENCY HAS OBTAINED VALID LICENSES FROM DIRECTORATE OF EXPLOSIVES, POLLUTION CONTROL BOARD LICENSES/CONCERNED MUNICIPALITY LICENSES AND ALL OTHER LICENSES REQUIRED FOR ISSUING AUTHORIZATION FOR INDANE/LPG DISTRIBUTION FROM IOCL If so, Please furnish Details and Xerox copies of all Licenses obtained. Reply of this RTI s needed only in SOFT copy format. Hence the same may be uploaded in this RTI portal as reply.The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,I filed Online RTI on 05/05/2015. Even after the expiry of stipulated time mentioned in RTI Act-2005, no reply has been uploaded in the RTI portal by the concerned CPIO.The request is disposed of by the CPIO on 08/05/2015 stating reason as The information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. It is clearly mentioned in the RTI request. Reply of this RTI is needed only in SOFT copy format. Hence the same may be uploaded in this RTI portal as reply. As per the clause 7(5) of RTI Act-2005 the information is to be provided in the printed or in any electronic format. I needed the reply in electronic PDF format only.No need to send the hard copy by post. Hence the same may be uploaded in the online RTI portal or through the email id: s.sreekanthker@gmail.com Your RTI application No. 60727 dated 05.05.2015 was replied by the CPIO on 08.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60610/2015-LPG/RTI dated 11.05.2015.view
173Please tell me that receipt of subsidsed cylinder is necessary or not to be given to customrs as here distributor Kanti Gas Service of HP Gas Service is not giving receipt at any cost of sudsidsed cylinder.LPG distributor has to provide a receipt for the cylinder / refill provided by him. 2. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL
17406th May 2015 CPIO Mr. S. J.Dubey DGM (Consumer Sales) Uttar Pradesh State Office-I Indian Oil Corporation Ltd IndianOil Bhawan TC - 39, V Vibhuti Khand Gomti Nagar Lucknow - 226010 Uttar Pradesh Sub. : Information sought under The Right to Information Act, 2005 Sir, The details related to my LPG Connection are as following: LPG ID:3 7500 0000 7619 7741 Consumer No.:11530 Consumer Name:SOMIL MISHRA Distributor: M/s Shri Bhagwat Indane Gas Sewa 25-26, Canal Market, Behind J K Mandir, Lajpat Nagar, Kanpur 208005 Distributor Code:171926 My above mentioned connection became INACTIVE because I was out of city on a deputation. The entire case was informed to the Distributor vide letter dated August 6th, 2014, which was resent on December 1st, 2014 because no action was taken, copies of the Letter, Receipt of the Registered Post and Affidavit are attached. I need to following information from and related to my distributor under The Right to Information Act, 2005: 1.My connection was REACTIVATED and a special delivery of the refill was arranged on the address in response to my letter dated December 1st, 2014 (copy of the Delivery Challan attached). I want to know under The Right to Information Act, 2005 that what action has been taken by the Distributor about the LOST OWNERSHIP PAPERS and its REISSUANCE. 2.I had requested the Distributor to change my address and submitted the Address Proofs for the same. I want to know under The Right to Information Act, 2005 that what action has been taken by the Distributor about THE CHANGE IN THE DELIVERY ADDRESS. Thanking you, Dr. Somil Mishra Mob.: 9807654900 Address: 106/238, Gandhi Nagar (Near Lenin Park), Kanpur (U.P.) Pin-208012.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
175TO Dharmender pradhan Ministry of Petroleum & Natural Gas Shastri Bhavan, New Delhi - 110001.(India) Mera naam Puran singh s/o Mamchand Add-D-44 Gagan Vihar bhopura Sahibabad Ghaziabad Uttar Pradesh pin -201005 ka Nivasi Hu, Mujhe DBTL Yojna ke Duara de Jaane Vaali subsidy Nahi Mil pa Rahi He Jis Karan Kafi saari Mushkilo Ka samna karna Pad Raha he, Gas Agency & Bank Me sabhi document submitted karane ke baad bhi subsidy nahi mil pa rahi , Jiske baare me bahut Baar Bank& gas agency me bhi bataya gaya lakin iske baad bhi Gas Agency & Bank Davara Koi Karyavahi Nahi ke gayi, Gas Agency Vaale Kehte he Bank Se pta karo Aur Bank Vaale Kehte He Gas Agency Se pta Karo, RTI ACT 2005 ke Tehat Mujhe Jald se jald Jankari dijeye BANK NAME CENTRAL BANK OF INDIA ADD A-198 EXT-2 SHALIMAR GARDEN SAHIBABAD GHAZIABAD PIN-201005 Ph: 2630822 ACCOUNT NO- 3420971382 IFSC CODE CBIN0284023 GAS AGENCY NAME PRAKASH BHARAT GAS DISTRIBUTER CODE-140740 OFFICE-23 NAVEEN PARK SAHIBABAD GHAZIABAD PIN-201005 CONSUMER NO 13377 Name Puran Singh mob:- 09560564884 viewAll the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
176Dear Sir, Please give me information for below queries. I red the news papers some time ago related to those who has LPG connection, they will be insured from respective LPG Gas company, hence please provide below information. 1.. The LPG Consumers will have an insurence from the respetive GAS Company Yes/No 2. If yes how do we get our Insurence Bond from the respective company. 3. Why they not issued at the time of taking LPG connection/after taking the LPG connection. 4. I have LPG Connection from HP. Whom to contact to get my insurence copyThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL for giving a response to you. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs.I have not received any communication/information on this
1771.Indian oil ki lpg distributorship ko ek sthan se doosare sthan par kitani distributorship ko transfer kiya gaya hai or kis aadar par kiya gaya hai unke naam kya kya hai pratyek ka vivaran . 2.Yadi kisi distributorship ko ek sthan se doosare sthan par transfer karana hai to kya prakriya hai .ki pramadit prati. 3.Madhya Pradesh me kitani gas agency transfer hui hai .unke naam kya hai . unke dwara prastut kiye dastawejo ki prati. 4.Kitani aawadi me koi new distributorship dene prakriya apanai ja sakati hai . The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
178Request attachedviewAll the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL
179How much time a Cooking Gas dealer can take to deliver a refill cylinder to a household under normal circumstances. I have been waiting more than 10 days to get my refill after applying through online. Has Bharat petroleum fixed any time duration for delivery, if that date is not met by a dealer, any grievance redressal is in place like levying a fine to the delaerOMCs have informed that their LPG distributors endeavor to supply LPG refill normally within seven working days from the date of booking. 2. Your application is being sent to the BPCL for responding to your query.
1801. What is the Procedure to lodge a complain if the LPG Distributors are not delivering the Gas Cylinders 2. What is the SLA of the complain 3. What are the Escalation Levels of the complain, as in, give me the next level complain contact numbers so that I can escalate it to next level, after breach of SLA by lower system It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL.
181DEAR SIR, WE ARE FACING PROBLEM OF GAS CYLINDER FROM 1 MONTH OUR GAS BOOKING BLOCK.WE HAVE GONE TO GAS AGENCY MANY TIME BUT NO RESPONE. NOW WE ARE SHARING GAS WITH OUR NEIGHBOUR. GAS AGENCY NAME DEEPAK GAS SERVICE, CONSUMER NO 62650, LPG ID 10000000056331812, CONSUMER NAME YASMIN SAGIR SHAIKH. PLEASE LOOK INTO MATTER.. REGARDS, AFSHA KHAN You have not sought any information under RTI. You have a grievance against your distributorship. 2. For grievance redressal, it is informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL
182dear sir there was An advertisment in danik jagran dated on 29-09-2013, my wife was applicant and i want to know what is the status ,please let me know Thanks and regards arshad aliviewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL
183I want to know the status of my application no.Aur-AHM-077 for distributorship of hp gas at ahmedpur . The advertise for the same was published in times of india and lokmat dated 29/09/2013.The information sought by you pertains to HPCL, hence, your application is being sent to HPCL for responding to you directly. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL
184Please tell me that receipt of subsidsed cylinder is necessary or not to be given to customrs as here distributor Kanti Gas Service of HP Gas Service is not giving receipt at any cost of sudsidsed cylinder.A distributor has to give a receipt for the cylinder / refill supplied by him. 2. In case you have any grievance against your distributor you may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL
185 Q1- HAMARE VILLAGE jarcha ke pas shail gas servies hai, jiske bare me mene home delivery na dene ke bare me jankari prapt ki thi, jis par abhi tak koi caryavahi kyo nahi hui hai . Q2- jab 15km rediyas me home delivery dene ka prabdhan hai to phir shail gas servies kyo nahi de rha hai, aur na dene par us ke kilap koi action kyo nahi liya ja rha hai. Q3- godam se gas lane par 18 rs ki bachat hone par bhi extra rupe kyo liye jate hai. Q4- AREA SELES maneger AMIT KUMAR DAS(9953699930) ji phone kyo nahi uthate hai aur vo koi action kyo nahi le rhe hai Q5- gas agencay par 2pm ke bad gas ki parchi kyo nahi di jati hai jabki time 5pm tak ka hai. Q6- gas conection par bhi extra pese kyo lete hai(rakesh kumar) viewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in wwww.hindustanpetroleum.com by HPCL
186Note : 1. Information Required Of HPCL/ BPCL / IOCL All India Territory 2. Please provide All Relevant Documents i am Ready to Pay Applicable Charges. 1. Certified Copy Of Marketing Discipline Guideline For LPG Distributor (21 Feb. 2014) 2. Certified Copy of Public Liability Insurance Policy for accidents involving LPG (Last 5 Years) 3. List of all India consumers who get the benefit of Public Liability Insurance Policy for accidents involving LPG (1 January 2010 to 31 March 2015 with All Related Documents) 4. List of Registered Cases of Accidents involving LPG (1 January 2010 to 31 March 2015 with All Related Documents) 5. List of Registered Cases of Refill Diversion (1 January 2010 to 31 March 2015) (with All Related Documents) 6. How Much Penalty Amount Recovered From Distributors Against Refill Diversion Cases As Per MDG (1 January 2010 to 31 March 2015 with All Related Documents) 7. List Of Terminated Distributorship of LPG For violence of MDG (with All Related Documents) The information sought by you pertains to OMCs, hence, your application is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
187I have not received DBTL subsidy despite of completing all documentation with my Bank and Gas Distributor. Distributor asked me to contact IOCL. He said IOCL sent them the detail that I have opted-out of DBTL subsidy. And IOCL said they dont have any details except that I hace opted-out of DBTL subsidy. When I went through the Indane website and saw my PAHAL (DBTL) status, it shows You are good to receive LPG subsidy in your bank account. My Aadhaar Linking status with bank and distributor was also seen in GREEN colour. I would like to know about the nexus between IOCL and LPG Distributors who are helping their near and dear ones to enjoy subsidy of other eligible subscribers. Even if I believe them, they dont even have any details like a) Where it was applied from, b) Who applied for it, c) Date and time when it happened. Now both IOCL and the distributor are blaming each other but unable to give the me the details. Why would a common Indian man would opt-out of the DBTL subsidy I request you kindly resolve my issue or give me the answers My LPG Connection details are: Brand: Indane State: Uttar Pradesh District: Agra Distributor Name: Raviraj Gas Distributors Customer ID: 1366 Earlier Service Request Nos with Indane: 1972816, 1977469. I also wrote my complaint to Portal For Public Grievances (Department of Administrative Reforms & Public Grievances) on 12/03/2015. Service Request No. of the same is MPANG/E/2015/01988. My complaint status there shows action taken on 22/04/2015 but not showing what action had been taken. Since tha day I started complaining my LPG distributor stopped taking booking for our connection. This is all because I raised my voice against this malpractice. You have not sought any information from MoPNG as defined under RTI Act, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
188I am a citizen of Dhanbad, my domestic gas connection is with Bharat Gas, whose distribution office is located at Bank More, Dhanbad (Daily Needs Agency, near Goodwill Properties, Distributor Code 117352). Every time during marriage season there is an extreme shortage of gas. Even after registering with a bank account and ADHAR No. and over a month booking, one do not receive his/her due supply in right time. I would like to know, 1. Why the authorised customers are not getting their domestic gas in time 2. Are domestic gas sold illegally for commercial purposes, if not then why is there such shortageThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL
1891. In FY 2014-15 how many new connection were allotted to distributor Shrishiddi Bharat gas(under BPCL) ,Rohat,District-pali, Rajasthan-306421 for BPL category customer. 2.In FY 2014-15 how many new connection were allotted to distributor Shrishiddi Bharat gas(under BPCL) ,Rohat,District-pali, Rajasthan-306421 for BPL category customer. 3.In FY 2014-15 how any BPL category customer of distributor Shrishiddi Bharat gas(under BPCL) ,Rohat,District-pali, Rajasthan-306421 purchaged gas stove from the market, copy of the receipt of all such be supplied. 4.In FY 2014-15 how any BPL category customer of distributor Shrishiddi Bharat gas(under BPCL) ,Rohat,District-pali, Rajasthan-306421 purchaged gas stove from the from the distributor itself , copy of the receipt of all such be supplied. viewThe information sought by you pertains to BPCL. 2. MoPNG does not maintain such information. Hence, your application is being sent to BPCL. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
190ARE THERE ANY RESTRICTIONS ON A SINGLE WIDOWED LADY ABOVE 80 YEARS TAKING A SUBSIDISED LPG GAS CONNECTION ARE THERE ANY RESTRICTIONS THAT DIRECT BENEFIT SHALL BE TRANSFERRED ONLY IF RATION CARD IS AVAILABLE IN TAMILNADU WHAT ARE THE DOCUMENTS THAT SUCH A PERSON SHOULD PROVIDE TO THE DISTRIBUTOR TO OBTAIN A NEW CONNECTION WHAT ARE THE GRIEVANCE REDRESSAL CHANNELS AVAILABLE TO SENIOR CITIZENS IN MOPNG THERE ARE NO RESTRICTIONS ON A SINGLE WIDOWED LADY ABOVE 80 YEARS TAKING A SUBSIDISED LPG GAS CONNECTION NO, THERE ARE NO RESTRICTIONS THAT DIRECT BENEFIT SHALL BE TRANSFERRED ONLY IF RATION CARD IS AVAILABLE IN TAMILNADU All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL.
191SIR I AM BHARAT GAS LPG CONSUMER.MY LPG ID IS 1 0000 0000 2663 7996.CONSUMER NO IS 43869.DISTRIBUTOR NAME IS AMIT GAS DAUSA DISTRIC RAJASTHAN.CONSUMER NAME-MADAN LAL SHARMA ADDRESS-NEAR BARKAT STATUE KHARA KUWAN DAUSA RAJASTHAN.BY MISTAKE I CLICKED ON OPT OUT SUBSIDY IN DECEMBER 2014.I WANT TO CANCEL MY SCROLL OF HONOUR.I BELONG FROM NORMAL FAMILY I CANT AFFORT NONSUBSIDISE CYLINDER.MY DITRIBUTOR SAID TO ME IN APRIL 2015 I WILL GET LINK TO GET BACK AGAIN MY SUBSIDY BUT TILL YET I DIDNT GET ANY LINK TO GET BACK SUBSIDY IN MY BANK ACCOUNT.SO PLEASE INFORM ME HOW CAN I GET BACK MY SUBSIDY.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
192Related to the Advertisement published in various newspaper on dated 20.11.2013 for LPG distributorship of Indian Oil Corporation Limited for the location Pillukhera, Jind, Haryana, under IOCL, Karnal area office, kohand, Distt karnal 132114, please provide the following information: 1.What the current status of the selection process is 2.Have the draw been cancelled or have been done or have yet to be held 3.If the draw yet to be held, what is the cause of delay, what is the tentative timeline 4.How many applicant applied for the same location, how many were found eligible 5.How many were ineligible, on what ground they were found ineligible I do hereby declare that: 1.I am a citizen of India. I request you to ensure to provide correct and complete information. 2.I would prefer to receive information thorough email. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL.
193Respected Sir, I had applied for HP Gas Distributorship in Pune for my brother who is handicap by Mr. Rajesh Babanrao Mhaske . I received the letter on 17 April 2015 which i have attached . I want to confirm whether the said letter is authorized because it is signed by Section Officer named Mr. Nandan Ram. viewMr. Nandan Ram is an employee of Ministry of Petroleum & Natural Gas and has acknowledged the receipt of your letter. Since information sought by you pertains to HPCL, your application is being sent to them for responding to you directly.
194GasviewYour application is in vernacular language. Hence, I am unable to respond to your queries. 2. However, from the English words it appears that your queries pertain to Indian Oil Corporation Ltd. hence, your application has been sent to IOCL for responding to you. 3. You are also informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
195Kindly provide following information 1. Number of complaints lodged against North HOWRAH gas distributor, authorized distributor of Indian gas. 2. IOCL Grievance redress mechanisms 3. Whom to approach if neither distributor, nor Your toll free customer care number or Area office does not attend customer call. 4. Where to Lodge an official complain against deficiency in service by gas distributor. 5. In what circumstances distributor license can be cancelled. 6. What are time limit within which domestic cylinder is supplied. 7. Name, address, contact number, mail Id of grievance handling officers of IOCL. 8. Where to inform of someone use domestic cylinder for business purposes and what fines to be imposedThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,
196I am a non - Aadhar consumer of INDANE having LPG ID - 3 7000 0000 0914 1715 (CONSUMER NO - CX4034939) and had submitted (February 2015) all the necessary documents to my distributor (M/s SODEPUR INDANE, NORTH 24 PARGANAS, WEST BENGAL) for the purpose of bank seeding under DBTL scheme. I had logged into www.indane.co.in/bankseeding_status.php to check the position of bank seeding status where I noticed that the REQUEST FOR BANK SEEDING WAS MADE ON 12.03.2015 having REFERENCE NO - BNK277057150312101558 and the STATUS IS SHOWN AS Submitted Successfully to Central (Copy Enclosed). Now one month had elapsed but still my bank account (CHANCHAL CHAKRABORTY (JOINT A/C, 2nd holder) AXIS BANK, PANIHATI BRANCH, WEST BENGAL, A/C NO - 909010044954269, IFSC Code: utib0000437) had not been linked and I am unable to get subsidy directly to my bank account and purchasing gas at market rate . So In view of the above, kindly provide me the following information u/s 6(1) of RTI Act, 2005: i. When my bank account would be linked for getting subsidy directly into my bank account. ii. If the bank account cannot be linked then kindly please furnish the reason. iii. I have tried online (mylpg.in) to linked my another bank account but it was not possible since already I have submitted one bank account that had been SUBMITTED SUCCESSFULLY TO CENTRAL. So if it is not possible to link with my above mentioned Axis Bank account then kindly inform me (including procedure) what I will do so that any of my bank account get linked. iv. Whether the subsidy amount of all the cooking gases which I am now purchasing (before June 2015) at market rate would be credited when my bank account get linked. If the amount does not get credited then whom to approach for getting the amount credited. Please do not ask me to lodge online complaint to INDANE because i had lodged a complaint on 18/3/2015 having SRN no - 1994303 but the reply of the same is still awaited. v. If my bank account get linked after June 2015 then all the subsidy amount of all the cooking gases which I am now purchasing at market rate would be credited. If no, then what I have to do, so that I could get the amount credited since I have submitted all the documents well in advance and it not my fault that the account had not been linked. As per provision of RTI Act, 2005, I promise that, I will provide the material cost of information furnished by you, if any. For this purpose, you are kindly requested to intimate the actual cost of information in due course of time so that I can provide the material cost of information in time to you, since it is almost impossible for me to calculate and estimate the actual cost of information prior to intimation from you end. viewAll the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL 4. However, your application is being sent to IOCL.
197Hello, I want to know the following Information under RTI act 2005. 1. I HAVE APPLIED FOR A NEW LPG CONNECTION( INDANE- WaitListNO::700000028206006 ) . I LIVE INDEPENDENTLY AND I AM SEPERATE. I AM UNMARRIED ALSO. I AM 26 YEARS OLD WITH ALL THE VALID DOCUMENTS NEEDED TO GET A NEW CONNECTION. INDANE DENIED TO GIVE ME A NEW CONNECTION BECAUSE MY FATHER HAS A LPG CONNECTION THOUGH I AM INDEPENDENT WITH SEPERATE KITCHEN. AM I ELIGIBLE FOR THE CONNECTION AND DOES IT MATTER I AM MARRIED OR NOT BECAUSE I MAY NOT MARRY FOR MY WHOLE LIFE , ISNT IT 2. WHAT EXACTLY MEANS BY HOUSEHOLD IN YOUR TERM 3 HOW MANY UNMARRIED PEOPLE GET LPG CONNECTION TILL NOW FORM THIS GAS OFFICE - MONIKA INDANE SERVICE , MOLLARPUR, BIRBHUM, WB.It is informed that as per the provisions under Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, a family consisting of husband, wife, unmarried children and dependent parents living together in a dwelling unit having common kitchen can have only one domestic LPG connection used in the name of any adult member of the household by a Government Oil Company under the Public Distribution System. Complete notification in respect of Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, may please be seen at this Ministry website at www.petroleum.nic.in. 2. With regard to the connections issued by Monica Indane Gas Service, your is being sent to IOCL for supplying the information.
198Dear sir, Mera naam lalit hai, maine ye application is liye diya hai kyonki shaheed virendra singh agency, sonauli mohammadpur, gonda, uttar pradesh is agency ke distributor customers ko achhi sahuliyat nahi dete hai. Sir main ye kehna chahta hun ki is agency k distributor gais dene main anakani karte hain. Or to or jab hum cylinder lene jaate hein to bolte hein k cylinder 40 din main milega jabki cylinder lene k liye hum 21 din k baad chahe jab laa sakta hain or, jo pehle le jata hai use pehle milega or jo baad mein le jata hai use baad mein milega, or is agency k distributor ka naam hai vijendra singh. Ye jab koi customer cylinder leta hai to us customer ki slip bhi ni dete hai. Or to or ye us cykinder ki print rate se jyada paise vasulte hain, or ye nai connection par saara samaan bhi ni dete hai. Jaise lighter, regulator, etc. Or jab koi cylinder lene jata hai to bolte hai ki cylinder ni hai. Jabki inke godown main sufficient quantity padi hoti. Or ye kehte hain ki ye cylinder new connection k hai isliye ni denge. or isse garibo ko kafi nuksan hota hai jo jyada paisa ni de sakta hai usse bhi kete hai, or jab koi objection uthata hai to jehta hain ki jao malik se baat karo or inke malik hai vijendra singh. Inke he kehne par sab log agency main kaam karte hain. Or inse customer ki slip ki demand karne par ye log wo bhi ni dete hai, ye log kehte hain ki hum slip ni denge, or agar de diya to tum log dubara cylinder na le sako, is liye ise jala dete hain, or doosri agencies mein slip dete hain. Or ye log customers se achhe se baat ni karte hain. Jo log inko jante hain ya jin logon ka inke saath uthna bethna hai un logon ko cylinder dete hain par dusre customers ko nupi dete hain. Or ye un cylinders ko black kar kete hai jisse inko jyada profit hota hai, Thanks , Lalit singh Gonda uttar pradeshviewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against BPCL distributorship. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. However, your application is being sent to BPCL.
199Dear Sir/Madam, I have requested for a new Indane connection on April 22,2015 and has been forwarded to Indane distributor M/s SRI VISHNU INDANE GAS AGENCY, Bengaluru. After that I got an email from Indane that waiting list number was generated and asked me to take a print out and fill in the details, sign it and visit the LPG Distributorship with the required documents. When I visited the agency they informed me that at present they were not giving any new connections and did not took my application and asked me to visit after only one month.After one month also they said no guarantee and it may take more time. I would like to know through this RTI application whether they simply avoided my application or really they stopped giving new connections. If there is any waiting list pending could you please let me know number of connections waiting ahead of me and estimated waiting time period. Please find the supporting document of email and other details below and let me know how to proceed further. Indane distributor : M/s SRI VISHNU INDANE GAS AGENCY, Bengaluru reference number : N1504221176511449575945 KYC No.: KYC Date: Status: RS Status Message: KYC Processed WL. No -700000032350431 dt. 22/04/2015. Dedup Check Cleared.To be Released. Thanks & Regards PradeepviewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL.
200Dear Sir/Madam, My Consumer No : 651262 LPG ID: 2 9110 8390 0003 5521 Aadhaar Number: 4549 6978 8515 Distributor Code & Name: VARADVINAYAK GAS AGENCY (11122200) I had submitted all the required details for LPG linking with my aadhar no. to the bank as well as in LPG distributors office by filling the required forms. But still there is no linkage of my bank account with LPG. The LPG distributor says submitting form to the bank, and the bank says as your aadhar no. is link with the account it cant be possible. So where is the problem. I am confused please guide me. I am not complaining against anybody just request you to guide me for next procedure and detailed reason of my LPG aadhar link problems.All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
201Please find the attached PDF file.viewQ Nos. 5 to 8 pertains to this PIO. In this regard, MoPNG does not maintain any such information. 2. You are also informed that details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
202I had applied for new gas connection from Indane website on April 2, 2015 In the form there is a column named Close Relatives in which we can mention either spouse name or father name (no condition mentioned) but this is a mandatory field i.e. form will not be submitted until we fill this field. I filled there my spouse name which is Rajneesh Kaur. Now when I got the KYC form pdf named as KYC_Form_SUNIL.pdf, the above mentioned field is left blank. Now the Indane gas distributor of my area which is Indane distributor M/s KHWAJA GARIB NAWAZ INDANE GAS, Ghaziabad, is refusing to accept the form by saying that until unless the I will not get the name PRINTED in the form he will not accept the form for the new connection request. There is no option on the Indane gas website to update the filled form. the request for new connection was raised on April 2, 2015 and I got the wait list no. from Indane on my email ID on April 17, 2015 which means they already took more than 15 days to generate a form which is not being accepted by the distributor. My request reference number is N150402169355901013972 WL. No -700000031724373 . viewYou have not sought any iformatoin as defined under RTI Act. You have a grievance against IOCL. However, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL
203Sir, Please furnish the following information under RTI Act 2005. 1. The name and address of Concerned Customer Support/care Officer of Indane Gas (Domestic LPG) at Mangalore. 2. The official mobile number of above mentioned officer may please be furnished. 3. The office land line of the above official may please be furnished. 4. If the overall rating given by customers to their respective Gas Agency dealer (Domestic LPG) is Poor, then the action to be initiated by Indane Gas company against such dealer may please be furnished. 5. Whether convene meeting with customer is compulsory for Indane Gas agency dealers , If so what is the frequency being set for holding such meeting. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL.
204Sir main ye information chahta hu kya naya gas connection lene ke waqt kya cylinder ke sath gas chulah v gas pipe regulator lena jaruri h .kya nye connection ke sath chulah v pipe regulator lena anivarya/compulsory h .agar koi gas agency is ke liye force kare to kya karyahi ki ja sakti h.With a new LPG connection, pressure regulator is mandatory. However, it is not mandatory to buy chula along with gas connection. 2. You can directly complain online in the website of your LPG distributor - www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleum.com by HPCL.
205Hello, I need following information, kindly provide them as soon as possible. 1.What are the charges of New Bharat Gas (Domestic) connection. Please provide full cost sheet of each item including admin fee and other charges. 2.What is the charge/price of DBC (Second Cylinder) including admin fee. Kindly provide cost sheet of each item. 3.If distributor over charges us then what can a customer do. 4.On overcharging complaint what action taken against the distributors. Thank YouThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
206We have booked HP gas Refill from our distributor MURALI ENTERPRISES, BANGALORE(URBAN) on 20th March for the first time but after 10 days, we received a text saying our booking has been cancelled. There was no reason mentioned for the cancellation and we were asked to re-book. Again on 6th April, we requested for Refill delivery but till date, it has not been delivered and no communication has been received from their end. We even tried to contact in their registered phone numbers but either the numbers are busy 24x7 or no one ever picks up even if it luckily rings. We then tried calling HP helpline number 18002333555 and raised a complaint for the same (Service request number 15009055). We were asked to check the status after 3-4 days and when we called on the 5th day, we found that no action was taken and they requested us to wait for one more day. The next day when we called again, they informed that the service request number does not even exist in their database and just disconnect the call every time they do not have any answer. My friend tried to call them few times and now they have BLOCKED his number and he is not able to get through to them. The issue is not only with us, there are others who are facing similar issues. Please take necessary action against the Gas Agency so that we do not have to face this kind of mental trauma again and again. Hope to hear from you soon. A very unsatisfied ConsumerYou have not sought any information under RTI Act, 2005. You have a complaint against your distributor. Hence, your application is being forwarded to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustan petroleum.com by HPCL.
207Name of applicant- amar, consumer no. 64335311. Name of distributor- HLRDC BHARAT GAS, HISAR, HARYANA. To, Territory manager & cpio,Bharat petroleum corporation ltd., dhansu road, hisar, haryana. Subject- providing information under rti act-2005. I have paid rti fees. Please provide me the following information HLRDC BHARAT GAS, HISAR, HARYANA. 1.What is the current booking status for refill delivery having order no. 334280 date 29.3.15. 2.What is the status of complaint no.598342 dated 6.4.15 & 604519 dated 8.4.15. 3.What is the maximum time for home delivery of refill and why you have not yet delivered my refill. 4.what is the action taken by the dealer against complaint no. 598342 & 604519. 5.What is the current status of request for 2nd cylinder having request id 744579 Dated 27.8.14. 6.Why the 2nd refill yet not provided to me by the dealerThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL.
208i have a gas connection with VIDYA SAGAR GAS AGENCY (Indian oil) 12-B Rama market, Pitampura Village,New Delhi-110034. my complain is that whenever i book a gas cylinder, they never deliver it on time, i have booking of around 15 days before or more that that but they are not delivering the gas cylinder and when they deliver it they did not give any receipt. So i want to know what make them so long to deliver. Also i got lot of message of confirmation of gas booking even if i did not book any gas cylinder, so also want to know who else is booking my gas and if the agency is behind this then they should be punished under rules. i have doubt that the agency themselves book gas from my number for their own benefits like blacking gas cylinder. we are very sick of this sometimes we have to manage cylinder from our neighbour. i want to know why they take so long for delivering the gas cylinder without any receipt and all the booking record of mine because someone else is booking my gas cylinder without my permission. name-Mrs. Santosh Ran agency consumer no.-5133916 card serial no. 0732800183You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL,You can lodge complaint by clicking the radio button provided for the same from the portal.
209Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
210Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
211Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
212sir, the information sought is pertaining to LPG connections and is as under: LPG provider gas company like INDANE offer two types of LPG connections i.e. with subsidy and without subsidy. In this regard please provide the information that. Can a family possess one gas connection with subsidy under DBTL scheme and another connection without subsidy as it not supposed to cost any extra burden on govt. of India resources. As per the provisions under Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order 2000, a family consisting of husband, wife, unmarried children and dependent parents living together in a dwelling unit having common kitchen can have only one domestic LPG connection used in the name of any adult member of the household by a Government Oil Company under the Public Distribution System. Complete notification in respect of Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, may please be seen at this Ministrys website at www.petroleum.nic.in.
213Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
214TO--HPCL LPG PATNA, BIHAR MY HP GAS ONLINE APLY ID NO 3150172400039722 DATE 06 04 2015 MY QUESTION-1 We have made on the application of the new connection QUESTION 2- Why our gas connection is not beingviewYour RTI query is not clear. Please be specific in order to enable us to provide you the desired information. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. 4. You may directly approach the oil company
2151. Details of the number of subsidized LPG cylinders each member of parliament(MP) is entitled to. Provide a copy of the relevant rule/circular etc. 2. Details of the number of subsidized LPG cylinders each MLA is entitled to. Provide a copy of the relevant rule/circular etc. 3. Details of the number of domestic LPG cylinders used by the MPs of the 16th Lok Sabha. Provide details MP wise. 4.Details of the number of domestic LPG cylinders used by the MPs of the Rajya Sabha from 2013 till date. Provide details MP wise.All household-customers will be entitled to consume 12 number of LPG refills at subsidized rate per year (April-March) for the domestic cooking purpose of their households. After consumption of these subsidized refill cylinders, additional refill cylinders. Details of customers as per their social status (eg. MPs/Ministers/leaders of political parties etc.) are not maintained separately by the LPG distributors.
216dear sir I had LPG connection at Visakhapatnam through HP Gas dealer,Raghu ram agency, consumer no (652138). I am a bank employee and got transferred to my present location Anaparthy, A.P in august 2014 and I have transferred my LPG connection to HP Gas dealer, Anaparthy Gas company. I have submitted my Aadhar card( 9374 1734 3616) photo copy to my present Dealer while transfer of gas connection and again one month back. However, they could not link my aadhar card to my gas connection.On enquiring the dealer in this regard they are telling my aadhar card could not be linked due to some technical problems. In view of the above I would like to know the following Information:- (a) Reasons for delay in linkage of aadhar card to LPG connection. (b) My previous and present dealers belong to HP Gas only and earlier dealer linked my aadhar card to my LPG connection and provided subsidy perfectly then what is the reason for delay of linkage of adhar no to my present LPG connection. Anticipating a fast information regards Joka Padma babu All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
217Dear sir, My Indian gas Consumer number - CX 19089780 and 37000000021287884. My march 2015 subsidy not provide and my quire not solve by distributor and help-desk mail. Help-desk mail complaint number - 2047141 & 2047192. I am helpless. My quire not solve by distributor and help-desk mail. How to complaint. what to do complaint Dela reason. You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. . You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
218dear sir / madam muje ye jankari chiye ki jo bpl ke andar new gas connection mil rha hai uski kya price hai nd wo detail se uski jakari dewe nd kya ye sabhi jilo me manya hai ya har jile me alag alag price hai kya nd iske andar kya kya saman diya jata hai nd uski kya kya price hai sb detail dewe The information sought by you pertains to OMCs, hence, your application is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
2191. I took a BHARAT GAS connection on 09/02/1999,My connection has been deactivated for last 8 years, can I reactivate it again. 2 .if yes then give me complete details of reactivating process. 3. I want details of my LPG BHARAT GAS connection from ANAND GAS SERVICES, BADAR PUR NEW DELHI-110044. MY Connection NO- AA9521, SV NO 520732160 and issuing date is 09/02/1999.Provider denied for giving my connection details.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
220Please give these information. 1.i am indiane gas domestic connection user in UNCHKAGAON INDANE in Gopalganj. 2. Please give final Price of Domestic LPG cylender in my district. 3. Our distributor taking 750 rupee and we receiving only 272 rupee subsidy, this price is true or there is some curruption. 4. Our distributor did not give us any receipt. On deleivery vehicle they not written Price also. 5. Delivery boy behaviour is very rude, They did not come for door to door deleivery, they only came in village and distributing cylinders from one place to all consumers. 6. Please take necessary action and if any info is releted to other office than please forword to belonging office. Your soonest responce is highly appreciated. Thanks Kalawatidevi Devi The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
221Dear Sir/Madam, Please furnish me the break-up of the price for availing a new domestic-LPG connection (one cylinder) at Salakati, kokrajhar, Assam. Warm regards, Nayan J. DasThe information sought by you pertains to OMCs, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
222Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs.
223Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs.
224sir/madam, i want to say that i am balong to village umrain district auraiya in uttar pradesh . my village there is a shree ramkrashan gas grameen vitrak , i am not satisfie of there work so i want to know all the information of costumer details and all procedure of delivery the gas in how many days. please give me response as soon as possible . The information sought by you pertains to OMCs, hence, your application is being sent to OMCs for supplying you the information. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
225I am a customer of Indane. My Consumer No, distributor name & LPG id are 01103, M/s SHAHEED OM PRAKASH INDANE GAS DELHI SAHARANPUR ROAD & 37500000098695161. For last two months The distributor has been harassing us by delaying delivery and over charging. He overcharges in my area and when I oppose he refuse to deliver my refill Then I complained at customer care, service cell and CPGRAM but delivery is still pending. In this context, I seek the following information:- Q. 1. Can Distributor overcharge by name of Delivery Charge Q.2. If above answer is no and Mr. PANKAJ delivery man overcharges & complaint No 2021239 on customer care, MPANG/E/2015/02484 on CPGRAM and also on CSC(customer service cell) are lodged than what action has been taken against him Q.3 what is remedy available to the customers if there is delay and Customer Service Cells (CSC) and CPGRAM not responding in proper manner Q.4. why is my refill booked on 14.3.2015 with order no 2000184829 not delivery The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
226Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksIt is observed that you have a grievance against OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs
227Sir/Mam, Namaskar, Main ek gas connection lena chahata hu par meri pass jo gas agency hai (SHAHID DAVINDER GAS AGENCY-MUSTAFABAD,YAMUNANAGAR,HARYANA )voo mujh connection dene me kafi pereshan kra rahi .or mere se 1 cylinder gas connection ke 6500/- rs maang rahe hai kirpaya karke mujhe gas connection ka sahi prize batne ki kirpeya kare. 1-gas connection prize with two cylinder. 2-gas stove or gas pipe or cylinder trooly ye lene zaruri hai ya nahi. 3-House verifiction hoti hai ya nahi Regards & Thanks Davinder kumar 9466287999 The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance/administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
228 Dear Sir / Madam, I want to know two things:- 1. Is there Door delivery facility is available in Rural Area(Village Area) of LPG Gas Refilled Cylinder from Agency. 2. If yes then why my village(Sardiha, Saharsa, Bihar) is not enable with this facility . You have not sought any information as defined under RTI Act, 2005. You have a grievance against oMCs, hence your application is being forwarded to Oil Marketing Companies. 2. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
229Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksYou have not sought any information from this Ministry as defined under RTI Act, 2005. You have a grievance against OMCs, hence your application is being forwarded to OMCs. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
230I have applied for gas agency as per advertisement published on 9/20/2013. I have applied for two location under IOCL Trichy division Tamil Nadu. Since both the application are got approved for further process, already two years gone, but still now I didnt get response on this from the dept. I need the details of this tender. I have attached the published advertisement document. If you need any other document, I will provide. Please do the needful. ThanksviewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
231Sir, I may kindly be provided the following information under the ambit of RTI Act, 2005 in respect of your distributor M/s Sharma Gas Agency, Dishergarh, Burdwan (124204) of the Bharat Gas in the below mentioned format:- 1.The date wise order for refill of LPGs by the customers since October, 2014 and respectively the date wise disposal of the orders in the following table format: -Order Booking /Reference No. -Date of Order by the Customer -Date of Delivery of LPG cylinder to the Customer 2.Number of LPG cylinders supplied to the Distributor since October, 2014 3.Status of the Order Booking no.354138624 dated 17.02.2015 4.Details of Delivery made in respect of bookings made after 17.02.2015 5.The website shows the delivery pattern of the Distributor which clearly depicts that cylinders have been delivered to customers between time ranges of 0-15 days. Under this situation, why was my cylinder not delivered even after 55 days 6.The reasons for the habitual delay by the distributor. 7.Daily closing stock of the distributor since October, 2014. viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
232I AM WANTED TO KNOW ABOUT IT IS MANDATORY THE SAME CYLINDER WITH SAME SERIAL NUMBER IS COLLECTED AS EMPTY DELIVERING TH NEXT REFILL SECOND QUESTION IS PLEASE TELL ME NEW CONNECTION OF LPG IN WHICH WORKING DAYS MANDATORY TO ISSUE BY GAS COMPANY AND LAST QUESTION GOVT OF INDIA MANDATORY TO GIVEN IN WHICH WORKING DAYS BOOKING CYLINDER Information sought by you pertains to OMCs (oil marketing compaines) hence, it is being sent to them.MINISTRY OF PETROLEUM AND NATURAL GAS DISPOSED MY RTI on 16-04-2015 i am send rti online request on 15-04-2015Your online RTI application No. MOPNG/R/2015/60621 dated 15.04.2015 has already been replied by CPIO on 16.04.2015. As the information sought pertained to public sector Oil Marketing Companies (OMCs), your application has since been forwarded to them vide this Ministry letter No. 60621/2015-LPG/RTI dated April, 2015, for giving a reply directly to you.
233ILLITERATE AND INEFFICIENT ANSWER GIVEN BY IOC CONCERNED PERSON ON EMAIL IN 2 WORDS .THIS SHOWS THESE PEOPLE CANNOT SOVE THE PROBLEM AND ARE BURDEN FOR THE MASSES IN THE COUNTRY .AN ACTION SHOULD BE TAKEN AGAINST IOC AND THEIR APPOINTED DEALER OF INDANE GAS AGENCY IN GURDASPUR BELOW IS THE MAIL WRITTEN BY ME AND ANSWER OF IOC GIVEN IN 2 WORDS THAT ARE FOR NA . RE: YOUR SHAHZADA GAS AGENCY ,Indane distributor ,Hardochanni road ,Gurdaspur needs assistance from your side to link bank of india with lpg book and delink hdfc bankSunday, 12 April, 2015 11:11 AM Mark as Unread From: Sharma Shailendra ( ) shailendraks@indianoil.inTo: Vashisht () kvashisht@indianoil.in Patel Rajeev ( ) rpatel@indianoil.inCc: princepk gupta princepk2010@yahoo.co.inFull Headers Printable ViewFor na -----Original Message----- From: princepk gupta mailto:princepk2010@yahoo.co.in Sent: Friday, April 10, 2015 7:28 PM To: Sharma, Shailendra ( ) dograch@indianoil.in Vashisht () Saroye, Kulvinder Singh ( ) Subject: YOUR SHAHZADA GAS AGENCY ,Indane distributor ,Hardochanni road ,Gurdaspur needs assistance from your side to link bank of india with lpg book and delink hdfc bank DATED 10TH APRIL 2015 TO IOC CHANDIGARH/JALANDHAR Dear Sir/Madam This refers to the subsidy case and hereby requested you to help your above said Distributor Shahzada Gas Agency,Hardochanni Road,Gurdaspur to collect all the documents xeros on monday and link bank of india a/c no 635210110000971 in the name of mr ajay kumar with indane gas book no -28601 and addhaar no is 699956658680 .The earlier linked hdfc bank is not a reliable bank and mr ajay has closed any dealing with hdfc bank and registered mobile for booking is 9888164096 . The IFSC code of BANK OF INDIA IS BKID0006352. to be linked with LPG BOOK NO 28601 . NO FURTHER REMINDER WILL BE GIVEN REGARDING THIS.ANY DELAY WILL INVITE RTI TO BE FILED BY ME PERSONALLY ON MONDAY EVENING DATED 13TH APRIL 2015 ON BEHALF OF PARTY IF THE PROBLEM OF CONSUMER IS NOT SOLVED . AND IT WILL BE CONSIDERED INEFFICIENCY AND IRRESPONSIBLITY UPON THE CONCERNED . Regards P KUMAR jalandhar 7837509151 8146623221You have not sought any information under RTI Act, 2005. You are a customer of IOCL and have a grievance regarding DBTL. In this regard, you are informed that all the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
234Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksYou have not sought any information from this Ministry as defined under RTI Act, 2005. You have a grievance against Oil Marketing Companies (OMCs), hence your application is being forwarded to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
235Sir I have Gas from HP Gas agency from distributor SS GAS AGENCY (SHOP NO-10 DISTRICT CENTER, JAWAHAR NAGAR, KOTA, Rajasthan, Pin Code:324007) with consumer No 501237 I have applied for double Bottle Connection both offline and online with relevant documents nearly 4 months back but I have not got approval till now whenever I approach them they say They have not started giving it yet. Please see the attachment its showing (You have already raised a request for DBC connection or registered yourself for DBC connection.Please wait for approval from distributor end.) Kindly look the matter as my family size has increased and I need Double bottle connection at the earliest viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application is being forwarded to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
236COMPANY NAME BHARAT GAS AGENCY BHUPENDRA GAS SERVICE DISTICT SIRSA STATE HARYANA CONSUMER NO. 60597562 NAME. AJAY KUMAR & SH.OM PARKASH SUBJECT. REFFILL BOOKING STATUS KINDLY PROVIDE ME ABOVE CONSUMER CYLENDER REFFILL HISTORY FROM 01-01-2015 TO 31-03-2015. TILL DATE HOW MANY CYLENDER DELIVERED BY GAS AGENCY TO THIS CONSUMER DURING THIS PERIOD.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
237By availing section 6(1) of the RTI Act 2005 read with section 24, I need the following information, documents duly certified in tune with section 2(j)(ii) and permission to inspect the documents as stipulated under section 2(j)(i), related to the Gas agencies allotted by IOC company in TAMILNADU state, Namakkal District. 1.Number of Gas connections/Consumers registered at debut by the agency, their name and addresses, consumer numbers.Number of Gas connections/consumers registered as on date, their name and addresses, cylinders allotted viz: single/double. 2.Jurisdiction allotted for operation by the Government viz: name of the villages and extent. 3.Number of indents, entertained by the company every month starting from inception, indent numbers, date of registration of the indent and number of cylinders delivered. 4.Actual number of cylinders delivered, proof of delivery against each cylinder, undelivered if any, its number and how that was handled. 5.Number of employees on service with the company, their name and address, designation, pay scale, date of joining, copy of the aquittance roll maintained every month for the employees, EPF number, mode of recruitment adopted, copy of the selection committee proceedings and approved by the Competent Authority, copy of the order of appointment order issued to each employee and copy of the joining reports and attendance register. 6.Proof that the employees of the Gas agency are provided with medical facilities, details, on bonus disbursed and labour welfare measures implemented. 7.Role of Labour welfare Officers over the agency and proof that they were enforced. 8.Number of records maintained by the agency as prescribed by the Government, their details and with whose custody. 9.Asset position of the dealer at the time agency was assigned and present status. 10.Mode through which the present dealership was allotted by the Government, copy of the allotment order issued by the government and details on financial aid/grant provided by the Government to the agency.Is the dealer, and income tax assesse, PAN details and proof that the dealer had remitted the tax every year on allotment. 11.Number of vehicles under the custody of the agency, its numbers, copy of the registration certificates and name of the drivers their licence certificate. 12.Location of the Godown, its survey number, village and approval of the competent authority for the godown construction, fire force clearance and copy of the same. 13.The name and designation of Officials who participate in the DRO Namakkal meeting on behalf of the company every month, for the consumers grievance redressal. 14.Number of complaints registered in the consumer register maintained at the agency office and proof that those were redressed. 15.Name and designation of the controlling Authority as mandated under the Essential commodities Act 1955 and proof that Official has been exercising his authority on the agency over the years. viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
238Dear Sir, Particulars of information required: As per list mentioned below list of information requested as per the RTI act. 1. Names of Members of Parliament from Rajya Sabha and Lok Sabha who have been allotted with Subsidized Cooking gas connection. 2. Number of Subsidized Cooking gas connections registered under each of the Members. 3. Names of Members of Parliament from Rajya Sabha and Lok Sabha who have been surrendered the Subsidized Cooking gas connections. I do hereby declare that I am a citizen of India. Kindly provide me with the information at the address/email id mentioned with the application. I request you to ensure that the information is provided before the expiry of the 30-day period after you have received the application. Thanks, SanjayMOPNG does not maintain such information.
239By availing section 6(1) of the RTI Act 2005 read with section 24, I need the following information, documents duly certified in tune with section 2(j)(ii)and permission to inspect the documents as stipulated under section 2(j)(i), related to the Gas agencies allotted by BPCL company in TAMILNADU state,Namakkal District. 1.Number of Gas connections/Consumers registered at debut by the agency, their name and addresses, consumer numbers.Number of Gas connections/consumers registered as on date, their name and addresses, cylinders allotted viz: single/double. 2.Jurisdiction allotted for operation by the Government viz: name of the villages and extent. 3.Number of indents, entertained by the company every month starting from inception, indent numbers, date of registration of the indent and number of cylinders delivered. 4.Actual number of cylinders delivered, proof of delivery against each cylinder, undelivered if any, its number and how that was handled. 5.Number of employees on service with the company, their name and address, designation, pay scale, date of joining, copy of the aquittance roll maintained every month for the employees, EPF number, mode of recruitment adopted, copy of the selection committee proceedings and approved by the Competent Authority, copy of the order of appointment order issued to each employee and copy of the joining reports and attendance register. 6.Proof that the employees of the Gas agency are provided with medical facilities, details, on bonus disbursed and labour welfare measures implemented. 7.Role of Labour welfare Officers over the agency and proof that they were enforced. 8.Number of records maintained by the agency as prescribed by the Government, their details and with whose custody. 9.Asset position of the dealer at the time agency was assigned and present status. 10.Mode through which the present dealership was allotted by the Government, copy of the allotment order issued by the government and details on financial aid/grant provided by the Government to the agency.Is the dealer, and income tax assesse, PAN details and proof that the dealer had remitted the tax every year on allotment. 11.Number of vehicles under the custody of the agency, its numbers, copy of the registration certificates and name of the drivers their licence certificate. 12.Location of the Godown, its survey number, village and approval of the competent authority for the godown construction, fire force clearance and copy of the same. 13.The name and designation of Officials who participate in the DRO Namakkal meeting on behalf of the company every month, for the consumers grievance redressal. 14.Number of complaints registered in the consumer register maintained at the agency office and proof that those were redressed. 15.Name and designation of the controlling Authority as mandated under the Essential commodities Act 1955 and proof that Official has been exercising his authority on the agency over the years.viewThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
240To, The Public information Officer, Regional Manager, LPG Plant ,Hindustan Petroleum Co-op Ltd, Chakan ,Pune. (1) Full name of applicant: Anjali Kamalakar Kamble (2) Address: K K Tower, Opp. Collect Office,Barshi Road ,Khadgaon,Latur 413512 Telephone number: 9423072299 E-mail Add: anjalikamble13@gmail.com (3) Particulars of the information required: (i) Subject matter of information: Regarding LPG Distribution Draw held on 27/01/15 at Hindustan Petroleum Corporation Ltd, Pune LPG RO,Chakan LPG plant, Chakan Pune 410501 for Location KHADGAON ROAD Dist Latur. Anjali kamalakar kamble was declared as selected candidate with application serial no. PLR/KHA/022 under the supervision of A.K. Sinha (Sr. Regional Manger,PLRO), R. B. Yadav (Plant Manager chakan LPG plant) and Shri R. P.Shindkar (The Naibtahsildar DSO Office pune) reference to Appendix O. Applicant was told that Applicant will get Letter Of Intent (LOI) within three days and instruction regarding Field Verification. But Nothing happened till now. (ii) The period to which the information Relates: 2013 to till now. (iii) Description of Information required: 1.Exact status of the selection procedure and send me all related documents. 2.Circulars, notice and Petitions and Judgment Copy of court (iv) Whether information is required by post or in person: by post. (v) In case by post: Ordinary. (4) Whether the applicant is below poverty line: No. (5) For these I want the above information: 1. To appeal for fast procedure. 2. To file petition in the High Court. Place: Latur Date:14/04/2015 Anjali K Kamble viewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
241By availing section 6(1) of the RTI Act 2005 read with section 24, I need the following information, documents duly certified in tune with section 2(j)(ii)and permission to inspect the documents as stipulated under section 2(j)(i), related to the Gas agencies allotted by HPCL company in TAMILNADU state,Namakkal District. 1.Number of Gas connections/Consumers registered at debut by the agency, their name and addresses, consumer numbers.Number of Gas connections/consumers registered as on date, their name and addresses, cylinders allotted viz: single/double. 2.Jurisdiction allotted for operation by the Government viz: name of the villages and extent. 3.Number of indents, entertained by the company every month starting from inception, indent numbers, date of registration of the indent and number of cylinders delivered. 4.Actual number of cylinders delivered, proof of delivery against each cylinder, undelivered if any, its number and how that was handled. 5.Number of employees on service with the company, their name and address, designation, pay scale, date of joining, copy of the aquittance roll maintained every month for the employees, EPF number, mode of recruitment adopted, copy of the selection committee proceedings and approved by the Competent Authority, copy of the order of appointment order issued to each employee and copy of the joining reports and attendance register. 6.Proof that the employees of the Gas agency are provided with medical facilities, details, on bonus disbursed and labour welfare measures implemented. 7.Role of Labour welfare Officers over the agency and proof that they were enforced. 8.Number of records maintained by the agency as prescribed by the Government, their details and with whose custody. 9.Asset position of the dealer at the time agency was assigned and present status. 10.Mode through which the present dealership was allotted by the Government, copy of the allotment order issued by the government and details on financial aid/grant provided by the Government to the agency.Is the dealer, and income tax assesse, PAN details and proof that the dealer had remitted the tax every year on allotment. 11.Number of vehicles under the custody of the agency, its numbers, copy of the registration certificates and name of the drivers their licence certificate. 12.Location of the Godown, its survey number, village and approval of the competent authority for the godown construction, fire force clearance and copy of the same. 13.The name and designation of Officials who participate in the DRO Namakkal meeting on behalf of the company every month, for the consumers grievance redressal. 14.Number of complaints registered in the consumer register maintained at the agency office and proof that those were redressed. 15.Name and designation of the controlling Authority as mandated under the Essential commodities Act 1955 and proof that Official has been exercising his authority on the agency over the years.viewThe information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
242Kindly intimate :- 1) Status of my applications dt. 13/03/15 (By Registered post A RU861574185IN dt. 14/03/15) & dt. 28/02/15 (By registered post A RU861572763IN Dt. 28/02/15) sent to Chairman, IOC Ltd with copy of notings made and letters sent. 2) Rules, regulations,laws applicable on an IOC distributor harassing a consumer by Non-delivery of LPG cylinder on a regular basis. 3) Rules, regulations, laws applicable on an IOC Area Manager for Non redressal of grievance and undue favor given to a LPG gas distributor.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCLChairman IOC Ltd Mumbai Sir Complete information has not been provided to me on following points- 1. Complete information has not been provided regarding status of my two applications dated 13.3.15 and 28.2.15. Further copy of notings and letters sent have also not been provided. 2.Copy of Rules, regulations,laws applicable on an IOC distributor harassing a consumer by Non-delivery of LPG cylinder on a regular basis have also not been provided. Only generalised statement has been given.Further copy of MDG referred in the letter has also not been provided or enclosed. 3. No information has been provided on the rules applicable for non redressal of grievance, i.e. Conduct rules applicable for breach of Duty or breach of trust. Please NOTE that Gas Agency employees and Mr K C Gupta AM LPG Sales Bareilly are unnecessarily pressurising me to take DBC and Accept the prevailing inconvenience or CHANGE THE GAS COMPANY to BP or HP. PLEASE RESTRAIN your employees and Gas Agency Employees to put UNETHICAL UNDUE pressure on me.Your RTI application No. 60610 dated 13.04.2015 was replied by the CPIO on 08.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC). Your application was accordingly, sent to CPIO of IOC for replying directly to you vide letter No. 60610/2015-LPG/RTI dated 11.05.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authority of IOC for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, IOC, Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.inview
2431. Before FY 2014-15 how many new gas connection were issued by BPCL to shri siddhi bharat gas , distributor, Rohat, Dis-pali(Rajasthan). 2.Before FY 2014-15 how many new gas connection were pending to be issued by shri siddhi bharat gas , distributor, Rohat, Dis-pali(Rajasthan) to the customer under their jurisdiction and how many connection were actually issued to the customer. 3. In FY 2014-15 how many new gas connections were issued to shri siddhi bharat gas , distributor, Rohat, Dis-pali(Rajasthan) by BPCL. 4.In FY 2014-15 how many new connection were pending to be issued by shri siddhi bharat gas distributor, Rohat, Dis-pali(Rajasthan) to the customer under their jurisdiction and how many connection were actually issued to the customer by the above distributor. 5. During FY 2014-15 how many customer purchased the gas stove from the market and gave receipt to the shri siddhi bharat gas , distributor, Rohat, Dis-pali(Rajasthan),(under BPCL) copy of all the receipts be supplied. 6. During FY 2014-15 how many customer purchased the gas stove from the shri siddhi bharat gas , distributor, Rohat, Dis-pali(Rajasthan), (under BPCL) copy of all the receipts be supplied. The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
244Dear , Sir/mam Subject- Regarding to regular ting for distribution delivered gas (LPG). Dear, Sir/mam With regard, I inform you to that there is a LPG Gas Agency at Nawabganj Gonda (u.p). In the name of Bharat Petroleum Gas (Abha Gas Agency). The above mentioned do not delivered (LPG) to Public timely due to political person pressure and to returned to home and blacking cylinder to agent to black cylinder public hopelessly daily routine so with regard I request you to get rid of this problem so that we can get cylinder time to time to cook food. Thanks AMRIT LAL KASAUDHAN VILL POST DURJANPUR GHAT TARABGANJ, DISTT. GONDA PIN CODE 271309 (U.P)You have not sought any information from this Ministry as defined under RTI Act, 2005. You have a grievance against BPCL , hence your application is being forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL . You can lodge complaint by clicking the radio button provided for the same from the portal.
245This is Krishna Mohan Shukla. i wanted to know some informationn about the below gas agency: Kundan Gas Agency, Areraj,East-Champaran,bihar-845411 1.what is the permissible number of gas connections capacity for this agency. 2.Total number of gas connections they distributed as on 31-03-2015 3.Sales Officer for Kundan Gas Agency, Areraj (Name,mobile no and email-address) 4.Regional LPG manager for Kundan Gas Agency, Areraj (Name,mobile no and email-address) 5.Territory manager for Kundan Gas Agency, Areraj (Name,mobile no and email-address) 6.Bharat Petroleum State Coordinator for Kundan Gas Agency, Areraj (Name,mobile no and email-address) The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
2461. Kindly provide the list of the Indane Gas Dealers in District-Bulandshahr, U.P. where IVRS booking system is not available. 2. What is the time limit for booking the Indane Gas refill from the last booking of refill in case of all the Gramin Vitrak in District-Bulandshahr. 3. Kindly provide the price list of the refill gas with and without home delivery in case of consumer of the Indane Gas Gramin Virtak in District-Bulandshahr, UP. 4. Is there any direction issued by the IOCL to the Indane Gas Gramin Vitrak in district Bulandshahr, UP not to book gas refill prior to 30 days from the last refill.The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
247Respected Sir/Madam 1. Provide Insurance Policy/Cover for LPG Consumers by Indian Oil Company/Oil Companies. 2. Provide Insurance Policy/Cover for LPG Consumers by Narain Indane Gas Service, Model Town, Bathinda.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
248Dear Sir , on 6th Feb 2015 ministry of Petroleum announce a draw for HP Gas Distributor for Radaur of Haryana State. But now honable court declare the stay on the distribution of gas agency . Now i want information about Stay . Please provide me Following Information :- 1. Case No. 2. On which Points Court Announced Stay . 3. Party Name Which File Case in Court .The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
249Hi , i want to know that detail of the home delivery rules for the BHARAT GAS customer.if any one is taking the dealership of the BHARAT GAS AGENCY in rural area what is the rules and regulation for providing the home delivery to the customer . could you please provide me the up-to how many kilometer they have to provide the home delivery . Kindly provide me the detail for the home delivery if possible what is radius in kilometer for the home delivery.The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
250MHAVIR BHARAT GAS GRAMIN VITRAK PARWALPUR NALANDA BIHAR distributor on what basis should be made aware of the full paperviewQuery is not clear. Please be specific in order to enable us to provide you the desired information. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. 5. You are therefore addressed to contact the concerned OMC directly.TO:-BPCL GAS PATNA, BIHAR, MY QUESTION------MHAVIR BHARAT GAS GRAMIN VITRAK, PARWALPUR, NALANDA, BIHAR,On what grounds was the gas agency, full details of applications photo copy viewYour RTI application No. 60594 dated 11.04.2015 was replied by the CPIO on 15.04.2015. The information sought by you pertains to M/s Bharat Petroleum Corporation Limited (BPCL) and hence your appeal along with application is being sent to Appellate authority of BPCL for responding directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
251Ha of which could cause the cancellation of license of the gas agency please full information in hindiviewYour Query is not clear. Please be specific in order to enable us to provide you the desired information.
252I have a Bharat gas LPG domestic connection with consumer number - 50761133. My LPG distributor never supplies a refill cylinder on time. Distributor details are -Distributor Code: 129786, Distributor Name: BHARTIYA GAS SERVICES, Ranchi. I suspect the distributor of indulging in malpractices and not following the booking queue while supplying the refills. So, as per the provisions of RTI Act, kindly let furnish me the details of booking date and the corresponding supply date of refills by BHARTIYA GAS SERVICES, Ranchi done in the month of March, 2015 till date of supply of information by yourself.The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.My RTI application was forwarded to Bharat Gas, but till now I have received any information. Hence, this first appeal.Your RTI application No. 60593 dated 11.04.2015 was replied by the CPIO on 15.04.2015, informing that the information sought pertains to M/s Bharat Petroleum Corporation Limited (BPCL). Your application was accordingly, sent to CPIO of BPCL for replying directly to you vide letter No. 60593/2015-LPG/RTI dated 16.04.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authority of BPCL for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, IOC, Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.inview
253I am trying to log a complain with the Indane Customer Care numbers 18002333555 & 155233 I have tried hundreds of time to register a complain but it seems the number never connects. Kindly take cognizance of the same and provide resolution for the same.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL.
254Last Ordered LPG Cylinder in June,2014. Due to some technical problems booking was not done from last few months. But recently, everything was sorted out and the connection was linked to the bank. So, online account of LPG Connection was made and yesterday tried to book the cylinder and found that 11 cylinders have already been taken by our LPG account, which we have not bought. The proofs of the same has been attached herewith. LPG Customer Id: RG05598, in the name of P.P. Midha at Rajindra Gas Service, Patiala (Indane Gas). I need full details to which the cylinders have been sold viewThe information sought by you pertains to IOCL, hence your application is being forwarded to IOCL. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
255Dear Sir, I am living in rural area & not getting daily consumption needs such as urban citizens, like Electricity or LPG home delivery, Electricity is 24 hour for urban & 8 hour for rural, LPG home delivery is not for us, why they are discriminating to us, We are also same citizen of India, We are participating in elections same as urban citizens, Our needs are same. We also want to give good education to our children, We also needs 8 hours sleep in relax mood, We also want entertainment on television, some time we are also suffering from health issues and needs for relaxation, We are also need LPG home delivery at our home, In the rural areas people also going out of home for earning money and they dont have time to go and get delivery from distributer, On some families living only woman are old man and they are not able to carry heavy cylinder to distributor. That is also unsafe to carry cylinder on any personal vehicle or taxi, bus. Even they are paying same cost for refill. We are paying same sales tax on each product what we are consuming like general things or petroleum or anything like this, We are not getting any rebate or discount on the tax or price. Even most of the people ready to pay extra charges for getting facilities. We are compelled to live this life. I need Information regarding Why We are suffering this type of discrimination from our Goverment whether State or Central. Why Rural areas Citizen can not get facilities like urban areas Citizen whereas both are Indian. ThanksYou have not sought any information from this Ministry as defined under RTI Act. You have a grievance against non-delivery of LPG cylinders by your distributor (Name of company not indicated). 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL,
256I am Mr.Anik Saha resident of Madhyamgram,West Bengal. I am not getting my subsidy of the LPG cylinder. I have booked and received two cylinders which subsidy amount is pending and beside this I want your kind kind attention regarding the delivery of the cylinder. Sometimes distributor did not provide the cylinder despite delivery message. Name :Anik Saha Consumer No. : 27897 Contact No. : 9432829855 Distributor Details Shankar Gas Service Sreepore,Madhyamgram,north24paraganas WestBengal Pin: 700 130All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You can also lodge ypur grievance / complaint at www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL.
257I Ratish Chandra Mishra, a customer of Indian Oil Corporations, with LPG ID:- 37500000090628694 and Consumer No. GN02931 Indane Oil, under the dealer/agency Ganganand Gas Agency, Madhubani Bihar currently reside in New Delhi for work purpose. The address linked to the LPG ID is my permanent address, where my seventy five-years old mother lives alone. This RTI application is intended to question the above said Gas agency in this context. viewThe information sought by you pertains to IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal 4. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
258Is there any insurance applicable to LPG home purpose cylinders consumers in case of explosion i.e by accidental explosion. If so what is that amount. List out in a detailed manner that the insurances applicable to LPG consumersThis information is not maintained by MoPNG. 2. Your application pertains to OMCs, hence, your application is being sent to them for replying to your RTI query.No response Your RTI application No. 60587 dated 10.04.2015 was replied by the CPIO on 13.04.2015, informing that the information sought pertains to OMCs and hence your application is being sent to OMCs. Your application was accordingly, sent to OMCs for replying directly to you vide letter No. 60587/2015-LPG/RTI dated 15.04.2015, a scanned copy of which is attached herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
259kindly provide the following pointwise details for BHARAT GAS , HAPUR - 1. What is the cost of taking new lpg home connection with one cylinder only from distibutor 2. What are the required essentials things for which customer is bound to buy from distributor 3. what is the cost of buying second cylinder of lpg connection from distibutor 4. While taking new connection or second cylinder is there any compulsion to buy soap, salt, pipe, cylinder or other things which are available at distributor shop. 5. provide the procedure for online apply to buy second cylinder 6. how one can check the status of complaint registered on toll free number 7. provide the list of e-mails and PG cell e-mail address of Bharat gas officers who deal in customer care in HAPUR, GHAZIABAD, Uttar pradeshThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com in by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
260I had raised a refill request 2000276397 for my consumer no. 215180 on 05 March 2015 but even after a delay of 10-15 days i did not get my cylinder so i raised a complaint with no. 2031554. There was no action taken against he complaint no but i got a message on 31st March that the cylinder was delivered but i never received it. I called the toll free no. to inform about the issue but they said they were not able to track my cylinders refill history. Now i have received subsidy of amount 190.18. I smell corruption as subsided cylinder may have been sold at market price by the gas agency. Pls. dot he needful at the earliest. I have attached the supporting doc(refill history for your reference). viewYou have not sought any information as defined under RTI Act, 2005. You have also not indicated the company whose consumer you are. However, your grievance is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
261LPG DISTRIBUTORSHIP IN THE NAME OF M/S UNIQUE H.P.GAS SERVICE, VILL - GUPINAGAR, P.O. - KHAMARCHANDI, HARIPAL,HOOGHLY. I WANT TO KNOW THE FOLLOWING FACTS 1. DATE OF ADVERTISEMENT 2. NAME OF THE NEWS PAPER 3. ADVERTISEMENT DETAILS.The information sought by is not maintained by MoPNG. Your application is being sent to HPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
262requesting details of current refil bookings made on consumer number cx3925675 with indane gas, sri rama gas agencies, t c palya , rammurthy nagar, bangalore.viewMoPNG does not maintain such information. Your application pertains to IOCL, hence it is being sent to IOCL.
263Hon. Prime Minister has repeatedly requested rich citizens of India to voluntarily surrender subsidy on LPG cylinders. This is a novel idea and good initiative by Govt of India. In this regard i would like to know the following 1. What is the mechanism in place to collate data regarding the people who have voluntarily surrendered LPG subsidy 2. As of 9th April 2015, how many consumers have surrendered LPG subsidy as per above mechanism 3. As of 9th April 2015, what are the names of are the Members of Parliment of Lok Sabha (MPs) who have surrendered their LPG subsidyThe information sought by your pertains to OMCs, hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
264I would like to know if it is permissible to have 2 gas bunks adjacent to each other in an area where there are 2 hospitals and 3 residential apartments and the 4th one coming up all in a distance of less than 50 meters.viewThe information does not pertain to MoPNG. Your application is being sent to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
265Is Aadhar card mandatory for household gas supply If I dont want to avail the government subsidy, then why is Aadhar card required Our gas supplier is denying gas cylinder because Aadhar card is not linked. Is it legal Gas is one of the basic needs now just like water and electricity. How will a common man survive without gas until getting the Aadhar card. Is this not violation of basic rightsNo LPG consumer is denied domestic LPG cylinder under the Direct Benefit Transfer for LPG (DBTL) scheme, namely, PAHAL on account of not linking the aadhaar, bank account to LPG consumer ID. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal. 4. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
266Negligence in Service by Sonarpur Gas service Bank details filled up online,but not entertained by the Distributor Representative available in Counter on 11th March 2015 about 2 41 PM In Nov14 the same form had been submitted manually but not updated on that time Again instructed to fill up the form Not picked up the phone.Immediate resolution is required to avoid Right to Information Act. Reg,Naba Ku Saha 8420070416,with Docket No.1975246 Revert rec.from IOCL on 19-03-15 but no feedback received from Sonarpur Gas Service again complaint lodged on 31-03-15 vide Complaint no 2029842 but problem not resolved and told that to fill up the Bank Details again although I have completed all the formalities twice once manulayy submitted to Sonarpur gas service and secondly Online in IOCL Portal.Now I am forced to refill without Subsidy amount due to neglegence by Sonarpur Gas ServiceviewYou have not sought any information as defined under RTI Act, 2005. You have a grievance. It appears that you are complaining to IOCL whereas the distributor appears to be of BPCL. Hence, your application is being sent to IOCL and BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
267sir, my consumer id 19528,indane gas, S S INDANE SERVICES.cash memo 3000232330/dated 28/03/2015. booking no 820741.still it is not deliver.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
268please find attachment.viewThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.comin by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
269Application attachedviewThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
270my HPCL gas consumer number is 609384 LPG ID is 2911104500023802 distributor code is 19572100 in last one year my refill booking is cancelled 3 times without any reason, the details are 1)order reference number 2141004500088874 booking no 205517 cash memo no. 120366 dated 26/12/14 2)order reference number 3151004500124106 booking no 320137 dated 12/01/15 3)order reference number3151004500723420 booking no 320825 dated 13/03/15 pls furnish the details of follwing question. 1) Why frequently it is happenning with my number without any reason (till the date no any reason communicated to me) 2) once the order cancelled how much time it should take to deliver next booked refill after cancellation. ( normally the reservation or booking shifted to serial number without considerring earlier date which made cancelled by company) 3) does such practices not leading to corruption like purchasing of new refill cylinder as waiting number shifted, naturally after fresh refill booking. The information sought by you does not pertain to MoPNG. You have a grievance against HPCL, hence, your application is being sent to HPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
271Sir, Could you please tell me the standard service delivery time for the replenishment of household LPG cylinder after a valid request has been lodged with the distributor via. telephone or online portal of oil distribution companies. Further, what recourse is available to citizens of India if unusual excess time is being taken by the distribution company. Where and how should we report that incident of very late delivery. Is there any penalty on that disctributor Our Oil Marketing Companies have informed that their LPG distributors endeavor to supply LPG refill normally within seven working days from the date of booking. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
272Hello, I have applied for new LPG connection from Indane Gas through online almost 2 months ago. I have received an emain regarding this where they provided a waiting list no. But till now no more news. I want to know the following detail under RTI 2005 act. MY Details under INDANE Gas are: KYC No.: 550000000127613 KYC Date: 06/02/2015 00:00:00 Status: RS Status Message: New Waitlist Created Sucessfully,WaitListNO::700000028206006 I want to Know: 1. What is the current position of waiting list 2. Within how many days i will get my connection 3. How many applied consumers are there between my no and the current Given Gas connection number ThankyouviewThe information sought by you pertains to IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
2731-BANSI GAS SERVIEC BANSI DIST,SIDDHARTHNAGAR U.P.272153 KE GAS AGENCY PR HOME DELEVERY KI SUVIDHA HY KI NAHI. 2-HOME DILEVRY KITNE DIN ME HO JANI CHAHIYE.The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
274 1. Can a individual consumer retain multiple gas (LPG) connections in his/her name, enjoying subsidy at only one connection. 2. what is rules regarding Multiple gas connection holders. As per the provisions under Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, a family consisting of husband, wife, unmarried children and dependent parents living together in a dwelling unit having common kitchen can have only a domestic LPG connection used in the name of any adult member of the household by a Government Oil Company under the Public Distribution System. Complete notification in respect of Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000, may please be seen at this Ministrys website at www.petroleum.nic.in.
275Can I take a new gas cylinder connection without buying its accessories (like Gas stove, Regulator, Pipe & Lighter) because when i visited agency they forced me to buy the accessories also. Please inform me the procedure for buying a new connection without accessories and also for the charges.Yes. You can take a new gas cylinder connection without buying its accessories. For detailed information you may approach the company whose connection you want to buy. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
276Dear Sir, I have LPG connection no. 32742211 with Bharat Gas, I had booked my refill on 29 March 2015, Which Ref.no. is 381979648 & Order no. is 70827 via online, when I was checked my refill status on 04 April 2015 surprisingly it was cancelled on 03 April 2015 without any information and my knowledge. I had submitted complained also to Bharat Gas via customer care 1800224344 ref.no. 591453 and via online ref no. 591538, but unfortunately I got only sms that your complain has been resolved but I didnt get any response or re booking from Bharat Gas except sms, my booking status is still same that your booking has been cancelled. It was my 7th refill booking of last financial year. If I will book next refill it will be count in current financial year. But I need last cylinder of last financial year which was I had booked within time period. Sir, My question is who cancelled my booking and why cancelled. Who is responsible and answerable of this cancellation, Why no reply of my complaint, and If not any mistake from my side then how & when I will get that refill which was cancelled. Thanks The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com in by BPCL You can lodge complaint by clicking the radio button provided for the same from the portal.
2771)what cost is for the new hp gas connection single and double cylinder 2)what is cost of new hp gass connection for BPL CARD HOLDER WHICH WAS RECENTLY PROVIDED BUNDER CENTRAL GOVERNMENT ACHEEM 3) Is the purchase of gas stove is compulsary with the new hp gass connection 4)is door dilivery free for hp gass within what surroundings 5)if door dilivery not given should the distributer refund the door dilivery amount to customer.and what sum of amount to be returned by distributor for door dilivery.The information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com. You can lodge complaint by clicking the radio button provided for the same from the portal.
278RTI Application is attached in PDF format. it can be find in supporting document field. please find the attached PDF file.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
279DEAR SIR AFTER IMPLEMENTATION OF DBTL-PAHAL, how many MPs Minister of union government, minister of state governments, MLAs of all states and CMs of all states have voluntarily given up their LPG gas Subsidy. And kindly send the list of all people (MPs MLAs, MINISTERs, CMs,) who have given up their subsidies. Thanking YouMoPNG does not maintain such information.I have asked to MOPNG that how many numbers of MLAs MPs and minister in Central and state govt had volunteerly given up their subsidy. But they had told me MOPNG is not maintaining this type of register. Kindly provide me number and list of MLAs, MPs, Ministers in central and state have volunteerly given up their subsidy. I am not satishfied with the answers of MOpng.Your online RTI application No. MOPNG/R/2015/80051 dated 06.04.2015 has already been replied by CPIO on 13.04.2015, informing you that this Ministry does not maintain such information. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. You may like to approach PIOs of OMCs for obtaining the desired information, if available with them. The contact details of PIOs of OMCs are as under:- (1) Shri V.Ramgopal, GM (Planning), Public Information Officer, Indian Oil Corporation Limited, Head Office, Marketing Division, Indian Oil Bhawan, G-9 Aliyavar Jung Marg, Bandra (East), Mumbai-51. (2) Shri Bharat Darnal, Sr. Manager (Mkt. Services) LPG HQ & Central Public Information Officer, Bharat Petroleum Corporation Limited, Bharat Bhawan-2, 4 & 6 Currimbhoy Road, Ballard Estate, Mumbai-1. (3) Shri Subhankar Biswas, GM-LPG(S&M), Public Information Officer, Hindustan Petroleum Corporation Limited, Hindustan Bhawan, 8, S.V. Road, Ballard Estate, Mumbai-1
280Respected sir/madam, i Mr. sabeer meheboob mulla would like to inform you about the Gas agency( M/s jyoti gas services. Dist code 118057) where we are connected, the connection No.1831259 and consumer no. 4063271217 was booked by my fathers name Mr. meheboob mulla and after his death we decided to transfer this account to my mothers name: smt mumtaz meheboob mulla. as documentation charges stamp duty only Rs 200 has to pay but the distributer un necessarily billing us with Rs.825 the additional value Rs. 625 they are selling frying pan compulsory. sir we want to know why they are putting burden on the costumers to buy those articles along with other services like change in name, dual cylinder, urgent cylinder. the behaviour of the workers in this distributer is rough no help is made to helpless people why dont they give service with respect. kindly sir, solve this complaint.You have not sought any information as defined under RTI Act, 2005. You have a grievance against the distributor. You may, therefore, seek grievance redressal from the company of which you are the customer (company not indicated in your application). 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
281In our chittapur taaluka we have only indian gas distribution , because of that there is very much problem for gas cylinder . so the reason to write application is please provide the any distributor in our taaluka . If there is any formality than i will do it . Please provide one more distributor. There are many petrol pump here but only one gas distributor. So please give an authority of any distributor, i may fulfill all formality .viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
282Dear Sir, I want to know about any allotment of Petrol Pump Outlet or Gas Agency in Haryana State in the name of Late Sh. Pyare Lal or Narayani Devi w/o Late Sh. Pyare Lal (Against Freedom Fighter Quota), residence of Vill & Post- Chirya, Distt-Bhiwani (Haryana), Pin- 127022MoPNG does not maintain any such information. Hence, your application is being sent to OMCs. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, www.ebharatgas.com by BPCL and www.bharatpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
2831.What is the documented procedure to be followed by oil and gas companies and their distributors when domestic LPG gas account holder dies and in his place his heiris required to be s name is to be incorporated as account holder. 2.I was required to pay Rs.200.00 towards stamp duty, Rs.50.00 towards blue book and Rs.50 .00 towards gas agency administrative charges. Why should so much be required to be spent for incorporating sons name after the death of his father who was domestic gas account holder. 3.What govt is doing to simplify the process so that it is done at a cost less than Rs.20. There are 16.4 crore consumers of domestic LPG gas.If one is required to spend Rs.300.00 for a name change , total Rs.5000 crores of rupees go out of common mans pocket . Therefore please let me know what govt is going to do about this.The information sought by you pertains to OMCs. Hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
284sir, i want to know if there is any maximum limit for days before which i am supposed to book next indane lpg cylinder. like if i do it after 2 months, do i have to pay some kind of fine. Another thing is ,i have my own isi marked gas stove and rubber tube, so can i have new lpg gas connection for 2100/- approx as mentioned on the indane.co.in. As they force us to buy new gas stove, tubes etc. costing heavily further being unnecessary. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
2851Particulars of information required Please provide certified copy of the information and documents with file notes U/S 6(1), 6(3) of the R TI Act on queries regarding insurance claims received from domestic and commercial LPG consumers for the last 10 years. 2) The purpose of information sought This application is filed in public interest for the Social Audit of the implementation of the Public Liability Insurance Act, 1991. Hence the information involves lager public interest and the information may be provided on that ground. A.Provide copy of the documents which show the implementation of Public Liability Insurance Act, 1991and the Rules there under among domestic and commercial LPG manufacturers, distributors and dealers. State wise, year wise information may be provided. B.Please provide the certified copy of the total number of accidents that happened during the last ten years among domestic and commercial LPG customers. State wise, year wise information may be provided. C.Please provide the certified copy of the total number of claims filed, received, pending, disposed for the last 10 years. State wise, year wise information may be provided. D.Has Government of Kerala formed any monitoring cell to oversee the implementation of the Reference (1) Act so far If yes, provide the copy of the Order of the same and the implementation of the Order, along with the minutes of the monitoring cell so formed. E.Please provide the certified copy of the document which shows the lettersordersguidelinesdirections issued by the Government of Kerala to the Officers responsible for the implementation of Reference (1) Act so far along with its replies. F.Please provide the file notings on movement of this RTI application. i.If you want to deny any of the information sought by me then please quote the exemption clause of Section 8 (1) and a brief reason as to how it applies. This is a requirement of the R TI Act, as per Section 7 (8) (i) read along with Section 19 (5). ii. If the information sought for is held by another Public /authority, or the subject matter of the information required is more closely connected with the functions of another public authority, this Application or such part of this application may be forwarded to that Public Authority as required under Section.6 (3) of the R TI Act . MoPNG does not have any documents pertaining to implementation of public liability insurance Act, 1991. 2. Your application is being sent to OMCs for providing information in respect of A B and C of your application. 3. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 4. With regard to D you are informed that you may seek the information from the Govt. of Kerela directly. In this regard the relevant portion of the RTI Act is reproduced below If a person makes an application to a public authority for some information which is the concern of a public authority under any State Government or the Union Territory Administration, the Central Public Information Officer (CPIO) of the public authority receiving the application should inform the applicant that the information may be had from the concerned State Government UT Administration. Application, in such a case, need not be transferred to the State Government UT Administration.
286Dear Sir I am a customer of Madhavi gas agency in Hyderabad. I booked for a refill on 25th march 2015 but till now (april 3rd 2015) no receipt has been generated. When I went to the gas agency I see huge crowds waiting to check for their refills. I hear from other customers and from the agency that it will take minimum of 20 days to get a refill. Before shifting to this gas agency I was with MM enterprises and there I used to get a refill in 2 or 3 days max. So I want to understand why this delay of 20 days in this agency. MM Enterprise is just 6 kms away. More over the management of this agency is very rude, particularly the owner. When I shifted my connection I was asked to pay Rs 150. When I asked the reason I was told that this is to get new passbook and for documentation. Is it necessary to get new booklet when we shit connection In the book I see provision for adding new Agencies Can you please look the delays in this agency and also ensure that the customers get proper treatment Please refer to the below link for other complaints So I need the below information 1.Number of customers of MM Enterprises in Hyderderabad 2.Number of customers of Madhavi gas agency in Hyderabad 3.Frequency of the load delivered to the above agencies and quantity 4.Average delivery time for new refills for above agency 5.National average delivery time 6.Are we supposed to pay money to agency when shifting connection and how much The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
287Respected Sir Kindly provide me certain information under RTI act for DBTL Scheme A Cash memol No. 3000199679 dated 29.01.2015 was issued by Khanakwal Gas Dealer codde no. 104329 of Rohtak haryana of Indane which was delivered on 1.2.2015 and Rs. 715 was charged for it. The subsidy transferred to customer account was 192.18 instead of 295.18. I want information that the prices are decreased then :- 1. where is the difference subsidy amount.( like here is 103/-) 2. Why it is not transferred. 3. Who get benefited of this Rs. 103/- indirectly( like govt. or Dealer Agency) 4. when prices are down on Ist date then why 715/- was charged. 5.From where we can file Grievance/complaint. 6. Why customer did not get sms for subsidy transferred. 7. From where we can know the prices of govt on refill and subsidy date wise. 8.Name of the Govt. officials to whom we can make complaint. 9. what is time period in which subsidy transferred after delivery of refill. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbtR/ sir I sought information through my RTI online application regn. no. MOPNG/R/2015/60536 dt. 03/04/2015. The Information relates to my LPG gas connection no. 37347 with the distributor Khanagwal gas service at Rohtak , of Indane Gas. The Concerned Information Officer is under a duty to provide me the requisite information, but he disposed my application by making remarks that the requisite information may be available on Ministry of Petroleum website. It is a very fake reply and the person responsible to provide information has avoided to give required information. So, kindly direct the concerned officer to provide me the requisite information.Your online RTI application No. MOPNG/R/2015/60536 dated 03.04.2015 has already been replied by CPIO on 13.04.2015, informing that all information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic/dbt. Further, you can complain at Toll Free No. 18002333555 or to the concerned public sector Oil Marketing Company (OMC) or to Public Grievance Cell of this Ministry or at www.mylpg.in to view status of cash transfer and cash transfer compliant status. It is also informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. You may like to approach PIO of IOC for obtaining the desired information. The contact details of PIO of IOC is Shri V.Ramgopal, GM (Planning), Public Information Officer, Indian Oil Corporation Limited, Head Office, Marketing Division, Indian Oil Bhawan, G-9 Aliyavar Jung Marg, Bandra (East), Mumbai-51.
288Few days back i go to VISHAL GAS SERVICE Shadara delhi for applying new connection but they told me that presently we are not issuing new connection my question is DID he tell me the truth(because when is asked from a delivery man of different area then he told me that new connection are issued) how many gas agencies are there in shahadara district what are the charges for a new connection documents required for a new connection Is it compulsory to purchase gas chula pipe etc along with a new connection centres in delhi where 5kg cylinder are availableThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them for supplying you required information.
289Please provide the details(name, state,designation) of civil servants and elected representatives(members of parliment and state legislative assemblies ) having Subsidized LPG connection as on 01.04.2015. Also please provide the details of those who have given up subsidized LPG.MoPNG does not maintain such data.
290information sought for::1) HOW MANY LPG DEALERS SELECTED AGAINST ADVT SEPT.2013 IN IOCL,BPCL,HPCL. 2) HOW MANY LOI (LETTER OF INTENT) GIVEN TO ABOVE SELECTED DEALERS, HOW MANY REJECTED,IF REFUSED TO GIVE LOI THEN SPECIFY THE REASON AND PROVIDE THE DETAIL OF LAND OWNERSHIP,LEASE AGREEMENT,LAND USE(COPY). .3) HOW MANY DEALERS OF LPG COMMISSIONED IN ABOVE SELECTION UNTIL TODAY 4) GIVE THE DETAIL OF COPY OF LOI,LAND USE CHANGE,NOC FROM VARIOUS DEPARTMENTS AND LOCAL AUTHORITIES OF BURARI INDANE AND GULSHAN INDANE OF IOCL LPG DISTRIBUTOR.THIS ABOVE INFORMATION IS SOUGHT FROM IOCL,HPCL,BPCL AND PL PROVIDE COPIES OF ABOVE DETAILS .The information sought by you pertains to OMCs. Hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
291SIR 1)CAN REQUEST TO JOIN DBTL SCHEME BE MADE ONLINE THROUGH APPROVED BANK. 2)WHAT IS THE STATUS OF MY REQUEST TO JOIN DBTL SCHEME VIDE REF NO LPGINB150320150000781675 FOR MY LPG ID 1 0000 0000 4384 8788 . 3)IF THE REQUEST IS NOT CONSIDERED YET WHAT IS THE REASON .All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
292TO The officer sir, What is the procedure to get the insurance policy for gas consumers. I heared that there is a governament insurance policy of Rs.40 lacs for the gas consumers, if there a occurance of gas accidents. But no one do notknow the information about it. Please give the complete procedure to get this policy. thanking you sir.viewMoPNG does not have any information. 2. Your application is being forwarded to Oil Marketing Companies (OMCs) for supplying information to you.
293Sir, I am Shivam Gupta , lives at 48A near badi jama maszid, sadhaura (yamuna nagar), consumer of Bharat gas -BPCL wide LPG ID 10000000038858042. and conumer number is 1212. My bank account has not linked yet with my LPG ID. this case is pending since 6 months. when i seek information from gas agency and head office, they said this account is under non-subsidized option i.e. opt out subsidy option. For converting it into subsidy option , any action can be taken only after 1st april,2015. Because of this discrepancy ,i have not booked cylinder. my aadhar number is also linked with my LPG ID as well as with my Bank account. So please take action regarding the same case. Or tell me the procedure for seeding my bank account with LPG ID. I hope you will resolve my complaint as soon as possible. i am very thankful of you for this work. By:- Shivam Gupta, 48A near badi jama maszid Sadhaura (Haryana) Mobile:- 8059005005All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Hence, your application has been sent to BPCL.
294Dear Sir, The Government has started a very great initiative of Surrendering the subsidy in case person is in good financial condition and this way it can really be given to those wo really need that. I want to know out of current Member of Parliaments and Current Member of Legislative Assembly of all State governments, how many representatives of people (MP and MLAs) have surrendered their LPG Gas Cylinder Subsidy along with the total number of Gas Cylinders with each of them. Hope to hear from you soon. Thanks, Narender KumarThe information sought by you is not maintained by this Ministry.
295I want to know is there insurance applicable for Domestic LPG cylinder. If available let me know the procedure for claim the insurance and where can i get related documents.The information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Your application is being sent to OMCs.
296Dear Sir, I have given my aadhar details to my LPG distributor two months back and as well as to Bank. when i am booking cylinder ,it is not delivering due to still aadhar is not seeded to my LPG. I try to catch my distributor but they are not responding properly. Kindly let me know why my Aadhar is not seeded to my LPG/Bank. LPG ID :2 9111 0071 0007 6699 Consumer No:734111 Distributor :Hema Gas Company Aadhar no:323855306281 Bank Ac:30582783581 Thanks, RavikumarAll the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Further, if you have any grievance against your LPG distributor, you may lodge your grievance at : www.indane.co, www.ebharatgas.in, www.bharatpetroleum.in and also MyLPG.in
297Hindustan Petroleum Corporation Ltd PROVIDE STATUS of Registration Reference No 3150219400036939 dated 28/03/2015 (FOR NEW CONNECTION -DBC) - submitted all related documents with KYC form to M/s APSCSCLTD (14698800) Patancheru Medak Dist Telangana State . viewYou have not sought any information as defined under RTI Act, 2005. 2. However, your application is being sent to HPCL.AS PER RTI ACT 2005 PROVIDE INFORMATION please provide status of my of Registration Reference No 3150219400036939 dated 28/03/2015 (FOR NEW CONNECTION .For your ready reference attached REGISTRATION COPYviewYour online RTI application No. MOPNG/R/2015/60516 dated 31.03.2015 has already been replied by CPIO on 31.03.2015, informing you that you have not sought any information as defined under RTI Act, 2005. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Since you have a grievance against HPCL, your application has since been forwarded to HPCL vide this Ministry letter No. 60516/2015-LPG/RTI dated April, 2015, for giving a reply directly to you.
298Kindly provide the Rules under which the consumer not updating the Bank A/c details will not get the Gas cylinder. Also confirm if the citizen who does not want to take the subsidary then also does he have to submit the A/c details to the gas agency. Also provide the details of gas agency who have cancelled the gas cylinder delivery for non updating the Aadhaar no. There are no rules requiring a customer to submit his bank account details to the gas agency if he does not desire to take the subsidy. 2. With regard to the details of the gas agencies who have cancelled the delivery of gas cylinders for non-updation of the aadhar number, the same may be obtained from the oil marketing companies directly i.e. IOCL,BPCL and HPCL. 3. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL, ebharatgas.in by BPCL and www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal
299Dear Sir/Madam, This information urgent regarding. HP GAS Jhinjhana Gas Service give me information on few points below. 1. How much money is given to the connection of gas with gas stove. 2.If anyone wants to take gas connection only(without gas stove). The necessary documentation and how much money will have to pay for it. 3. How can i apply for new connection Offline/online. Both process description. 4. In how many days i got connection after complete applying process. The information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.in You can lodge complaint by clicking the radio button provided for the same from the portal.
300please fin the attachment in pdf file formatviewAll the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Further, if you have any grievance, you are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at MyLPG.in. You may also log in and register a complaint at www.indane.co.in, www.ebharatgas.com and www.hindustanpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
301Dear Sir/Madam, With due respect, I am a customer of Indane LPG, IndianOil Corporation Ltd. (Consumer No 19310 ) in West Bengal and applied for DBC(Double Bottle Cylinder ) two years(05 Feb 2013) back but still no acknowledgement and allotment letter received from the distributor. I would like to know :- 1) the list of personnel received DBC by Singur Gas Service(Distributor Code: 199060 ), Indane, State - West Bengal for last 2 year. 2) Status of my application for DBC is SL69A (DBC Number) 121990600004352 , my request reference number is D1302051. Awaiting for your kind and favourable reply. Thank you. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.Dear Sir/Madam, with due regards, I am willing to withdraw this RTI as Manager of the Indane Gas Service personally contacted me and felt sorrow for the delay of my application. He explained that due to misplace of the application my application was not got through. He also provided me the DBC connection within 5 days after the RTI query received by him. Thank you.Your RTI application No. 60512 dated 30.03.2015 was replied by the CPIO on 31.03.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC). Your application was accordingly, sent to CPIO of IOC for replying directly to you. (2) However, since you are willing to withdraw your RTI, the appeal may be treated as Closed.
302Domestic LPG Distributor/ RGGLV Related Q. How maximumConsumer issu by Domestic LPG Distributor/ RGGLV Related and How Many issue Consumer after overload. Q. How many Commision Diffrent type Service provide by Domestic LPG Distributor/ RGGLV agensy ( New Consumer / Old Consumer Rifil Delevery) Q. Please provide Rule Proposal New Domestic LPG Distributor/ RGGLV.viewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them.
303sir kripya bataye DBTL yojna se kitne nagriko ko joda gya is yojna se judne ke bad bhi yahi kisi ke account me paisa nhi jata to wo uski shiqayt ka nistarn ke liye kya upay kiye gye haiAs on 31.3.2015 1226.45 lakhs have become Cash Transfer Compliant under the DBTL Scheme. For any grievance, under the DBTL Scheme you may log on to MyLPG.in 2. You may also lodge your grievance / complaint at : www.indane.in, www.hindustanpetroleum.in, www.ebharatgas.com
304Dear sir/madam, I would like to know that how many members of the parliament avail the subsidies for LPG gas cylinder. Also please provide the name & political party-wise details. Also the members name who do not avail the subsidies for LPG gas cylinder. Thanks Manish KarwaNo such data is maintained / available in this Ministry.Dear sir/madam, I would like to know that how many members of the parliament avail the subsidies for LPG gas cylinder. Also please provide the name & political party-wise details. Also the members name who do not avail the subsidies for LPG gas cylinder. Thanks Manish KarwaYour online RTI application No. MOPNG/R/2015/60509 dated 29.03.2015 has already been replied by CPIO on 31.03.2015, informing you that no such data is maintained/available in this Ministry. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. You may like to approach PIOs of OMCs for obtaining the desired information, if available with them. The contact details of PIOs of OMCs are as under:- (1) Shri V.Ramgopal, GM (Planning), Public Information Officer, Indian Oil Corporation Limited, Head Office, Marketing Division, Indian Oil Bhawan, G-9 Aliyavar Jung Marg, Bandra (East), Mumbai-51. (2) Shri Bharat Darnal, Sr. Manager (Mkt. Services) LPG HQ & Central Public Information Officer, Bharat Petroleum Corporation Limited, Bharat Bhawan-2, 4 & 6 Currimbhoy Road, Ballard Estate, Mumbai-1. (3) Shri Subhankar Biswas, GM-LPG(S&M), Public Information Officer, Hindustan Petroleum Corporation Limited, Hindustan Bhawan, 8, S.V. Road, Ballard Estate, Mumbai-1
305Dear sir, OMC Company IOCL advertised for LPG distributorship in Haryana on dated 20.11.2013. I have applied for the location no. 168(Berli) & 169 (Dahina) & my application no. is KNL/BER/07 & KNL/DAH/09 respectively. I took the land on leased for the advertised location & its difficult to bear the rent of this leased land because IOCL has not any further activity except than advertisement only. So i want to get following information from IOCL: 1. What is the current status of this advertisement (which process is going on) 2. How much time will take IOCL to declare the result or draw of this advertisement. 3. Why These company do not declare the timeline process of result or draw for any advertisement while they bounded the applicant that they must submit the application as on last date (with in a month). If they will declare these things in advertisement then its very clear to the applicant that he need to invest or not for the same.viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL for responding to you directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL.Dear sir, OMC Company IOCL advertised for LPG distributorship in Haryana on dated 20.11.2013. I have applied for the location no. 168(Berli) & 169 (Dahina) & my application no. is KNL/BER/07 & KNL/DAH/09 respectively. I took the land on leased for the advertised location & its difficult to bear the rent of this leased land because IOCL has not any further activity except than advertisement only. So i want to get following information from IOCL: 1. What is the current status of this advertisement (which process is going on) 2. How much time will take IOCL to declare the result or draw of this advertisement. 3. Why These company do not declare the timeline process of result or draw for any advertisement while they bounded the applicant that they must submit the application as on last date (with in a month). If they will declare these things in advertisement then its very clear to the applicant that he need to invest or not for the sameYour RTI application No. 60508 dated 29.03.2015 was replied by the CPIO on 08.05.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to IOC. Your application was accordingly, sent to IOC vide letter No. 60610/2015-LPG/RTI dated 11.05.2015, a scanned copy of is attached, herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.in.view
3061.Whether purchase of Gas stove is mandatory when a person purchase a new Domestic LPG connection. 2.What remedy is available when an LPG Distributor sale a gas stove with new Domestic LPG Connection forcibly with quoting a reason that purchase of Gas Stove is mandatory and it is not possible to issue a new connection without purchasing LPG Gas Stove. 3.What cost/security money a person occurs when he purchase a new Domestic LPG Connection. view1. No gas stove is not mandatory. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal. 3. The refundable security deposit for domestic cylinder(s) and regulator is Rs 1450/- per 14.2 Kg LPG cylinder and Rs. 150/- for pressure regulator (PR) except for North Eastern States where the deposit rate is Rs. 1150/- and Rs. 100/- respectively. The security deposit for 5 Kg. domestic LPG cylinder is Rs. 350/- per cylinder for whole country and Rs 150/- for PR except North Eastern States where it is Rs 100.
307Dear Sir/Madam, The question is regarding the LPG connection. 1. What is the last date for LPG Connection - Bank account linking scheme 2. If the LPG connection not linked with Bank account after the dead line what will happen to that Connection. will it get cancelled or continue without subsidy. 3. Is the distributor having any rights to cancel the booking for non-linking of Bank account details 4. Is the distributor having rights to suspend the account due to non-linking of Bank account details Thank you.All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. The information is also available at MyLPG.in
308Dear sir/ madam Greetings for the day I want to know the details of fire accidents occurred due to LPG and gas cylinders blasted in last 5 years , how many human beings are deid, how many are disabled because of LPG accidents and what is the compensation amount paid to the victims. Is there any compensation policy is available for customers and citizens if any thing goes wrong and moreover weather the details are circulated to customers and citizens ofIndia. Thanks & Regards MsattyaprasadThe information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs.
309Respected Sir, A.I am a consumer of Indane gas and registered with M/s SONA ENTERPRISES, A-72/2 MASUDPUR VILLAGE, VASANT KUNJ, NEW DELHI having consumer no. CX10870076. B. I request to furnish the following information: 1.Procedure, channels of supervision and norms prescribed by the Company for its distributors under section 4 (1) (b) of RTI Act, 2005 in booking and delivery of cooking gas cylinders to households for domestic purposes 2.Remedy available to the customers if there is delay 3.Whether the company has published a citizen charter for Indane customers as required by Government of India If so a copy of particular clause may provide. 4.Is the above procedure is being followed by M/s SONA ENTERPRISES If not what action is contemplated against them 5.Action taken by the company in publicizing the above information regarding procedure and citizens rights. I booked a gas refill on 12-02-2015 vide reference number is R1502121073022230 but has not received till date. 6.Opening Balance of gas refill bookings as on 12-02-2015. 7.Previous pendency as on 12-02-2015. 8.Cylinder supplied to the dealer from 12-02-2015 to till the date. 9.Please inform the number of bookings made on 12-02-2015 10.Please inform the dates of supply of cylinders to other consumers who booked the cylinder on the aforesaid date. C.I am paying RTI fee online. D.If this RTI application does not pertain to you, I request you to transfer the same to the concerned CPIO within 5 days of its receipt by you u.s. 6(3) of the RTI Act. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
310inden gas viewThe information sought by you pertains to IOCL and you also have a grievance against IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
311I PRASANTA KR SANTRA CONSUMER OF IOC BEARING CONSUMER NO-15847,LPG ID-37500000007832667 OF SURVEY PARK GAS SERVICE OF KOLKATA HAS NOT YET GOT AADHAAR NO . I HAVE SUBMITTED FORM 3&4 TO MY GAS DISTRIBUTER& BANK(SBMY) ON 10&11 DEC. 2014 RESPECTIVELY.ON 15/1/15 MY BANK HAS LINKED TO MY ACCOUNT FOR GAS SUBSIDY TRANSFER. BUT,SIR, I HAVE RECEIVED 3 GASES BUT NOT RECEIVED ANY SUBSIDY. I HAVE CONTACTED TO MY BANK,GAS DISTRIBUTER AND IOC PERSONALLY&IVRS SYSTEM BUT NOT SOLVED MY PROBLEM.AS PER IOC CUSTOMER CARE I SUMITTED FORM-6 IN 1st WEEK OF MARCH 2015 . BUT STILL I AM NOT RECEIVING ANY SUBSIDY. SO YOU ARE REQUESTED TO SOLVE THE PROBLEM &ENQUIRE WHY I AM HARASSING AND INTIMATE ME.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
312I am Jitendra sheetlani. I am using BHARAT GAS cylinder. Due to wrong click on opt out of subsidy option, It has been activated. Kindly deactivate this from my BHARAT GAS, and give information to deactivate this option. consumer number 67869589 LPG ID - 1 0000 0000 6786 9589 Aadhaar no. 667509327806 Gas distributior - PARMAR BHARATGAS GRAMIN VITRAK, Sehore as soon as possible.thanks.. You have not sought any information from MoPNG as defined under RTI Act, 2005. Your applicant is being sent to BPCL for necessary action.
313Dear Sir/Madam, With due respect, I am a combatant member of Indian Air Force and presently posted to Ministry of Defence, New Delhi. Due to my nature of work most of the time I was on duty outside of my state and this is a problem to arrange alternative energy for my family when single gas cylinder(Consumer No 19310 ) which is provided by Singur Gas Service(Distributor Code: 199060 ), Indane / IndianOil Corporation Ltd. (West Bengal) is consumed. After booking cylinder, normally my family wait for 15-20 days and during this period they use electric heater for cooking. This is costly and not at all advisable for safety of my family. To solve this problem I had booked for DBC(Double Bottle Cylinder ) two years back but still no acknowledge and allotment letter received. Many times i have enquired on web forum provided with indane.co.in website but they are telling that there are sort of cylinder to allocate for DBC. Now I would like to know the list of personnel received DBC by Singur Gas Service(Distributor Code: 199060 ) for last 2 year and status of my application SL69A (DBC Number) 121990600004352 Awaiting for your kind and favourable reply. Thank you. You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.Dear Sir/Madam, with due regards, I am willing to withdraw this RTI as Manager of the Indane Gas Service personally contacted me and felt sorrow for the delay of my application. He explained that due to misplace of the application my application was not got through. He also provided me the DBC connection within 5 days after the RTI query received by him. Thank you.Your RTI application No. 60493 dated 27.03.2015 was replied by the CPIO on 30.03.2015, informing that the information sought pertains to M/s Indian Oil Corporation Limited (IOC). Your application was accordingly, sent to CPIO of IOC for replying directly to you. (2) However, since you are willing to withdraw your RTI, the appeal may be treated as Closed.
314I would like to know how many 1.Present Members of Parliament (Members of the 15th Lok Sabha and Rajya Sabha) are still using the LPG subsidy. 2.Present Members of Legislative Assembly of all states in India are still using the LPG subsidy. 3.How many Indian CIVIL Servants (Like IAS,IPS etc) are still using the LPG subsidy. Thanks Bhargava R MoPNG does not maintain any record of this kind. 2. However, your application is being sent to OMCs for responding to you.
315sir indane gas service ke naya connection lene ke kya niyam he or sath he gas salendar delevary ke kya niyam he kripya un niymo ki copy dilwane ka kast kraawe. mene jodhpur chief area manager sh. ajay kumar se iski jaankari maangi thi jinke samrpk no. 9414040270 e mail id- ajbordoloi@indianoil.in but niyamo ki jaankaari nahi mili, RTI KE UNDAR ME ME IN NIYMO KI JAANKAARI CHAHTA HU KRIPAYA AAP MUJE IN NIYAMO KI COPY DILWANE KA KAST KRAAWE. LOKESH RAJGURU 9001903330The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
316I want to know from ministry of petrolium and gas and from ADARSH INDANE situated in muzaffarpur ,bihar that i was given a waitlist no-7000000289989 for new gas connection by indane gas company so what is its status ,Also I want to know what number of pending connection reqests ADARSH INDANE of muzaffarpur has and what price will ADARSH indane of muzaffarpur take from me to issue a new connection,till when will i be given a new connection from ADARSH indane of muzaffarpur viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
317Subject:- Information Under RTI Act 2005 1.To state the duration of delivery of LPG cylinder after placing the order. 2.To state whether it is mandatory to submit Aadhar card to avail the facility of LPG Cylinder. 3.To state If LPG cylinder is not delivered in duration period, then what action can be taken by the customer and to whom the complaint of the same shall be made and where 1. OMCs have informed that their LPG distributors endeavor to supply LPG refill normally within seven working days from the date of booking. 2. Aadhar is not mandatory for availing LPG subsidy. LPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number, he/ she will have to link it to his/ her LPG consumer number and bank account. Alternatively, if he/ she does not have Aadhaar number, he/ she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. you may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.com, www.ebharatgas.com and www.hindustanpetroleum.com. You can lodge complaint by clicking the radio button provided for the same from the portal.
318The following information regarding BAGHPAT GAS SERVICE (Distribution Code 155247), 9/10, Shopping Centre New Kacherai Road, Baghpat may kindly be provided under RTI. 1.The name of owner, registration number, date of registration, Registered Office address, present office address of the distributor. 2.Name, designation and qualification of person who are looking after the agency. 3.How many LPG Cylinder Domestic & Commercial provided by Indane to this distributor in the month of January 2015, February 2015 & March 2015 (up to date). 4.How many LPG connections Domestic & Commercial are under Baghpat Gas Service 5.How many subsidized domestic LPG Cylinder distributed to the customer through booking in the month of January 2015, February 2015 & March 2015 (up to date). 6.How many LPG domestic & commercial cylinders distributed on market rate in the month of January 2015, February 2015 & March 2015 (up to date). 7.How many LPG consumers available under the Baghpat Gas Service, who can afford to pay the market price for their LPG supply / opt out the subsidy 8.How many days required to get the next refill of LPG cylinder 9.As per rules of the company what is the charges for getting new LPG Connection The information sought by you pertains to IOCL, hence, your application is being sent to IOCL.
319Dear sir my LPG (indane) consumer no 11672(17 digit no:37500000086773403) was linked with my bank account on 18/12/2014 and one cylinder i received with subsidy credited at my bank account. but after i booked my second cylinder on 21/03/2015 i received a SMS saying that rejected due to failure (sms is attached along with this) after this sms i checked the status in www.mylpg.in, is showing bank account link is not available with my LPG connection.since my account has been linked earlier this should not happen.Now i request you to know the actual reason for removing the established link for my LPG connection with my bank account.viewThe information sought by you is not available in this Ministry. 2. Your application is being sent to IOCL for responding to you.
3201. My LPG consumer no. is 21483 and LPG ID is 1 0000 0000 2549 5248 with Bharat Gas distributor no. 113579 namely RAHUL AGENCIES South Delhi,Delhi. I have applied for linking my Aadhar No. 5249 1024 9705 with my connection through online option through UIDAI website under RASF on 24-12-2014 but till date it is not updated. I want to know the reason , in detail, behind it not getting updated till this moment. 2. Names , Designations and, Office Addresses of all the officers responsible for this job which did not complete till this moment. 3. Under prevailing service rules, what are the punitive actions that can be initiated against them for not doing their assigned job. 4. Names and designations of concerned officers to whom I can approach for suitable action against these culprits. 5. Any email ID or online link wherein I can escalate this matter and apprise our PM Mr. Modi regarding ground realities of e-governance for which we have voted him to power.You have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application is being to sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal. 4. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
321attached on insuranceviewThe information sought by you is not available in this Ministry. 2. Your application has been sent to OMCs for providing the information to you.
322how much time taken by an agency to delivered a LPG refilling cylinder after applying, what is the process behind this. i was booked a refilling domestic LPG on 17th March 2015 today is 23rd March 2015 and i don t know the status of my refilling. every time it takes minimum 10 days. i just want to know what is the process.The information, sought by you pertains to OMCs, hence your application is being sent to OMCs. 2. You are also informed that the information is available at : www.indane.co.in by IOCL, www.hindustanpetroleum.com by HPCL and www.bharatpetroleum.com by BPCL. 3. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
323This is regarding a new gas connection with INDANE in Bangalore. They are simply denying and delaying my application for new gas as I denied taking dual connection and the items they are forcibly making us to buy like gas stove and cooking sets. Distrubutor Name: SRI SAI PRASANNA INDANE SERVIC Address: NO.26/2 ARAKERE VILLAGEBEGUR HOBLI, BEHIND ICICI BANKBANNERGHATTA ROAD, Contact: 080 26487373, 26487374, 8049247247 My application Details: Reference No. N1502232359412646 Application Date 23-02-2015 Consumer Name CHANDRA SEKHAR PULICHERLA Address 279, 2nd Floor, 5th Main 1st Cross Brindavan Extn, Arakere Mico Layout, Bangalore Bangalore,Karnataka,560076 Your Distributor SRI SAI PRASANNA INDANE SERVIC, Bengaluru KYC No.550000000145232 KYC Date23-02-2015 00:00:00 StatusRS Status MessageNew Waitlist Created Sucessfully,WaitListNO::700000029055659viewYou have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
324I am bharat gas customer and my agency is Gajraula gas service. I have submitted all bank details in agency on 11th Dec 2014 but till now my account has not been linked with LPG ID. I have complained many times in agency as well as in teritorry office Ghazizbad but till now there is no action. My consumer No-20511. Gajraula gas service Gajraula amrohaYou have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application is being forwarded to BPCL. 2. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
325i want to know about marwah gas services model town sonepat. they are giving us very poor service. i booked my refill on 11-03-2015 and yet not received after 12 days. when i called to marwah gas (0130-2246542) mr pratap told me gadi nahi aa rahi hai abhi 2-3 din aur lagenge. i need to know some point as mentioned below. 1. how many refills received by marwah gas services from indane gas from 01-03-2015 to 23-03-2015. 2. how many refills booked by consumer from 01-03-2015 to 23-03-2015 with (consumer no, consumer name and address, date of booking) booking details. 3. how many refills delivered to consumer by marwah gas services from 01-03-2015 to 23-03-2015 with (consumer no, consumer name and address, delivery date) delivery details. note:- i need the information about both services domestic and commercial. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.i am not satisfied by your reply. details provided by iocl on their website is incomplete. i need complete details in hard or soft copy and i am also ready to pay additional charges of rti if applicable for the same.Your online RTI application No. MOPNG/R/2015/60467 dated 23.03.2015 has already been replied by CPIO on 30.03.2015, informing you that you can complain at Toll Free No. 18002333555 or to the concerned public sector Oil Marketing Company (OMC) or to Public Grievance Cell of this Ministry or at www.mylpg.in. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Since you have a grievance against IOC, your application has since been forwarded to IOC vide this Ministry letter No. 60467/2015-LPG/RTI dated March, 2015, for giving a reply directly to you.
326I AM CONSUMER OF BHARATGAS DOMESTIC LPG CONNECTION IN NEW DELHI WITH FOLLOWING CREDENTIALS: CONSUMER NO 55711400 LPGID 10000000055711400 MY DISTRIBUTOR - KAIN GAS AGENCY (SAP NO 113560) ON 25.11.2014, I RECEIVED A SMS ON MY REGISTERED MOBILE (NO. 8505878770) REGARDING BOOKING OF A LPG CYLINDER WITH BOOKING NO 292763402 WHEREAS I HAD NOT BOOKED ANY CYLINDER. ON 27.11.2014, I RECEIVED A SMS ABOUT DELIVERY OF THE CYLINDER WITH ABOVE BOOKING ON 26.11.2014 WHEREAS I AM NOT IN RECEIPT OF ANY SUCH CYLINDER. QUERIES WITH THE AGENCY FOR DETAILS WENT FUTILE. KINDLY HELP ME IN GETTING INFORMATION REGARDING WHEREABOUTS OF THE DELIVERY OF THE AFORESAID CYLINDER WHICH WAS BOOKED AND DELIVERED WITHOUT MY INTENT. The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
327Sir firstly i want to tell u that the Gas Agency of Bharat Gas for village Chirori distt Ghaziabad, Uttar Pradesh 201102 which was alloted to me in draw cancelled and has been given to other by other draw. Firstly Gas Agency alloted to me and after surveying that cancelled due to incomplition of documents, and that was the security money not maintaing till the last date. I have the proper money in my account at the time of submitting form but due to some problem could not maintain that till the last date. I also submitted the documents of the land which market price was five or six time of the security money. After that things the Gas Agency was cancelled for me. Sir please tell me that it is right or wrong.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
328 sir i want to know if your agencies in patiala are giving cash rebate to the consumers who are taking delievery at thier own what rebate is given to the consumer who have no home delivery facility and carry at their ownThe information sought by you pertains to OMCs, hence, your application is being sent to OMCs for supplying information.
329Dear Sir, I am Sita Rama Raju from mysore. i am having HP Gas Connection from SRI RAGHAVENDRA AGENCIES (15174900) mysore. my consumer number is 604069. i am having this connection since 24 June 2006. my SV Number is 1003683. my Aadharr number:3013-8124-8006\even though after submitting my Aadharr number and bank account details at gas agency , i am uanble to get refund of LPG gas subsidy. I am unable to track my consumer number in HP GAS Transparency Portal i have raised several requests with HP Delar and area hp sales manager in this regard. But there is no use. Could you please check why i am uanble to see my consumer number on HP GAS Transparency Portal. Thanks & regards, Rama Raju You have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
330I am a consumer of indane gas. My consumer No: 7637 comes under Joe Gas agency ,Irinjalakuda. Considerable delay observed in supply of cooking gas from the part of this agency.Last year from January 2014 to December 2014 , they have supplied only 6 cylinders whereas the direction from Govt.of India is to supply 12 Cylinders. On 14.01.2015 this year I booked for a cylinder on 14.01.2015 and the booking number is 263658. Even after 2 months and seven days , the agency has not supplied the cylinder. The average time taken by the agency to supply a cylinder of gas is more than two months. I would like to know whether the direction of the Govt. of India to supply 12 cylinders still exists . If exists why Indian oil corporation Calicut ,Kerala is reluctant to supply the gas as per directions from the Govt. We would also like to know that the IOC has supplied the requisite number of cylinders to the gas agency for delivery to the consumers. If supplied , what are the reasons for the inordinate delay from the part of the agency for timely delivery of cooking gas to the consumers.The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is clarified that the limit for providing subsidized domestic LPG cylinders per year is 12. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
331I am a LPG customer from Indane and having consumer no.CX9589994 and currently residing at Panchkula, Haryana. Now I have got transfer and have to move to Bathinda, Punjab. I wanted to get my LPG transferred to my new location and thus asked for some information from dealer as well as from your area officer. But was unable to get a proper answer. So you are requested to provide detailed information on my following points: 1.Please provide detailed information with copies of latest directives of Ministry of petroleum to get LPG connection transferred from one state/city to another. 2.Whether it is mandatory to submit equipments i.e. LPG cylinder, Regulator to the distributor if he has to get connection shifted to another city/state 3.If a customer is having Filled LPG cylinder and has to transfer it to another city/state than what should be done. 4.If a customer already have transported his equipments i.e. LPG cylinder, Regulator to another place/ new place of posting, what should be done to get LPG connection transferred. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are advised to approach your dealer or the IOCL officials directly.
332My father expired and I approached our Gas agent of Bharat Petroleum .Total of 300.00 were paid towards stamp duty(Rs.200, Blue book (Rs.50)and administrative charges. I believe , this is unjust expendeture.There are 16.3 drore consumers of LPG gas in India.One death in a family of a account holder will cost his heir to shell out Rs.300.00.That means more than 4800.00crores of waste of middle class people. 1)Please let me know the documented procedure which is suppose to be followed by all gas agents in India while incorporating the name of the heir after the death of account holder. 2)Also let me know whether Gas supplying companies carry out audit of gas agencies.I want to know the audit format, the minimum passing marks or grades required and if not obtained what steps are taken on cautioning the agent.What minimum facilities should gas agents haveAre they expected to take care of customers or they can ask customers to wait - stand in a queue for hours together. 3.What was the audit score of M/s Gaurishankar gas agency of Bharat Petroleum of Pune.Show the audit observations of last audit carried out.The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
3331-How many no. Of LPG connection were linked with bank account till 31st Jan 2015 2-What was the no. Of customers who got LPG subsidy in Dec. 2014 to Jan 2015Scanned copy of the reply is attached.view
334It was published in news paper that - (Consumers who wish to join the scheme will have to either link their Aadhaar number into their bank account and their LPG consumer or if they do not possess Aadhaar number, they will have to link their bank account directly with their 17 digit LPG Id. Once a Consumer joins the scheme, he will get the cylinders at market price and will receive LPG subsidy directly in his bank account. A sum of Rs.568 will be paid in advance to the consumer, in the bank account, who now joins the scheme, as soon as he makes the first booking for a cylinder after joining the scheme to ensure that he has extra money required to pay for the first LPG cylinder at market price. This is in addition to subsidy that is paid on each cylinder. Camps are being set up at various banks, and LPG distributors premises to enable LPG consumers to open bank account and enroll for Aadhaar if they need to do so to join the scheme.) Consumer number - 9653, Named Dewanti Devi, Consumer of Bajrang Indane Agency at Saran Bihar linked with Bank account in Feb 2015 but only 272.45 deposited as subsidy. What about 568.00. As it was told that If any one joins before March 2015 he will get Rs 568. Or i am wrong, kindly provide me correct scenario/ information. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You may also log on to MyLPG.in 3. Your application is also being sent to IOCL for necessary action.
335 ACORDING TO ACT 2005, I WANT TO FOLLOWING ANSWER :- 1. HOW MANY INDANE GAS CONECTION GIVEN BY ROHTAK GAS A/C MEHAM FROM 2008 TO 2015. 2. HOW MANY BPL CONECTION IN MEHAM, PLEASE PROVIDE PHOTOCOPY. 3 HOW MANY SUBCIDY GIVEN BY GOVT. PER SYLENDER. 4 viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
336Dear Sir, Kindly make it clear that on what basis loading of truck at Unnao, (U.P) LPG bottling plant by transporters of HPCL tender is decreasing and respective work is given to INDANE transporters. We have no other option but to decrease our truck numbers although we have submitted the tender by analysing the amount of work in this plant. My question is why not HPCL transporters are getting the same work from other plant, if number of trucks are reducing in this plant, then allow our truck to fill the loads from INDANE plant in respective proportion. Kindly allow the excess truck to be filled in respective INDANE plant in the same proportion so that we should not get indulge in any loss although being attached in such esteemed company. Kindly read the third paragragh of the attached pdf file which has been sent by HPCL Unnao Plant Manager. Thanking youviewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.The above mentioned request has not been taken care of and I have not got the answer from any HPCL CPIO or other official for the same. I have only got the paper which says that your request has been forwarded to concerned authorities.Your RTI application No. 60452 dated 20.03.2015 was replied by the CPIO on 23.03.2015, informing that the information sought pertains to OMCs and hence your application is being sent to OMCs. Your application was accordingly, sent to CPIOs of HPCL and IOC for replying directly to you vide letter No. 60347/2015-LPG/RTI dated 24.03.2015, a scanned copy of which is attached herewith. Your Appeal is again being sent to Appellate Authorities of HPCL and IOC for taking suitable action and for replying directly to you. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
337Dear Sir / Madam, I am a consumer of Bharat Gas having consumer no-52133757 and registered with Devi Gas, Jajpur Road, japur, Odisha -755019. I have been transferred to cuttack and relocated at cuttack. I have surrendered my 02 nos of cylinder and Gas regulator in Devi gas on 1st March 2015 but Devi gas is not providing me the Transferred certificate. Same has been complained in Bharat Gas official site with Complain ref no -504202 & 502884 and I have got 2 SMS from Bharat Gas that your complain is resolved. But still dealer Devi Gas is not providing me the transferred certificate. where is the problem with Devi gas or Bharat gas or they want some bribe from me. It is very much difficult to leave with out Gas in a Town with family. Request your kind help to solve my problem and any other suggestion. You have not sought any information from MOPNG as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
338what is the benifits of b.p.l ration card. 1. please tell me about b.p.l card benifits in l.p.g scheme. 2. benifits in Bamahasaha youjna for b.p.l card holders. 3.please tell me all benifits and schemes of b.p.l ration card.MoPNG has a scheme for providing LPG connections to the BPL card holders. Under the Scheme, one time grant to BPL families is provided in the rural areas for release of new LPG connection through Rajiv Gandhi Gramin LPG Vitaran Yojana is in operation in the country. As per the scheme, the security deposit for one cylinder and Pressure Regulator is paid from the fund created for this purpose. Further, to benefit the BPL families of urban and semi urban areas, the scheme has been extended to Regular LPG distributorships also from January, 2015 till March, 2015 on pilot basis and now also includes 5 Kg cylinder connections. 2. The refundable security deposit for domestic cylinder(s) and regulator is Rs 1450/- per 14.2 Kg LPG cylinder and Rs. 150/- for pressure regulator (PR) except for North Eastern States where the deposit rate is Rs. 1150/- and Rs. 100/- respectively. The security deposit for 5 Kg. domestic LPG cylinder is Rs. 350/- per cylinder for whole country and Rs 150/- for PR except North Eastern States where it is Rs 100/-. The retail selling price for 14.2 Kg cylinder at Delhi is Rs 417 for subsidized LPG and Rs 610 for non subsidized LPG. On the other hand, retail selling price for 5 Kg LPG cylinder at Delhi is Rs 155 for subsidized LPG and Rs 233 for non subsidized LPG. 3. Your application is also being sent to OMCs for supplying information.
339PLEASE LOOK INTO MY FILE WHICH I ATTACHED WITH THIS APPLICATION AS SUPPORTING DOCUMENTS AND GIVE ME SUGGESTION HOW TO RECOVER THIS PROBLEM. viewYou have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
340I have a Bharat Gas Connection on my Grandfather s Name. He has died on dt. 07/09/2014 So i have Transfer this Connection to My Father. So Please Tell me Legal Fees of Connection Transfer.viewThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
341Sir, I have applied for Indane Gas connection on 18th Feb14. The dealer is not paying any heed to my complaint. He is forcing to buy New Stove of Inferior Quality at Premium rates for Quick connection.I have made several requests to IOC helpline but all in Vain. Complaint nos 1. 1920873 and 2. 1986360 My application no Registered with Indane is KYC NO: 510000000001306 THis is registered with dealer on 26th Feb. I dont know why they took 8days to get my data feeded. I want to know the status of my connection and time that will me Taken by IOC/Indane to fulfil this connection.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
342Dear sir/Madam, May I have the information on the Household LPG connection or multiple LPG connections in the below address including the name of the connection holder No:B-88,6th street,Periyar Nagar chennai 600082. Warm Regards Rajesh KumarThe information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Hence, your application is being sent to OMCs.
343I am availing domestic LPG connection from distributor M/S S.C Mandal, Alipurduar Gas Service, Ghagra, Alipurduar, Jalpaiguri west Bengal and registered under consumer no. 27156B, said gas agency intentionally delay in deliver of refilled LPG cylinder and refilled cylinder booked on 18.02.15 which registered with reference no. 308504 dated 18.02.15 is still not delivered to me. Therefore please arrange provide the following information sought under RTI Act, 2005. I am ready to pay cost of copy of documents whatsoever required as per the Act. 1.Please specify the reason for non delivery of refilled LPG cylinder booked on 18.02.15 which was registered with reference no. 308504 dated 18.02.15 by distributor Alipurduar Gas service to the consumer. Please provide copy of order/reference if any in this regard. 2.Please provide copy of booking history and deliver history of Alipurduar gas service for the year 2014 and current year upto march. 3.Is it true that my connection has been blocked, if yes, then when it was blocked and for what reason, provide the copy of order/reference which empowered the gas service for blocking of my connection. 4.Is there any order or gazette notification passed by ministry Petroleum and natural Gas to block those LPG connection which is not registered as CTC consumer till February/2015. Is so, copy thereof. 5.What is Grace period and parking period and what parking period is entrusted for Alipurduar gas service. 6.What is maximum time limit entrusted for distributors by Gas Company to ensure delivery of refilled gas cylinder to consumer. 7.I have lodged three online complaint/feedback registered under no. 1836332 dated 29.01.2015, 1857424 dated 04.02.15 and 1953664 dt- 04.03.15 please provide action taken on the each complaint. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
344From Shiv Shankar Village Manar, PO Gaini, PS Daudnagar, Dist Aurangabad Bihar 824114, Phone 9560812393, Email shankar43v@gmail.com To Mr Bharat B. Darnal - Sr Manager Marketing Services (LPG) HQ & CPIO Bharat Petroleum corporation Limited 5th Floor Bharat Bhavan II Currimbhoy Rd, Ballard Estate, Mumbai 400 001 Sub:- Information under RTI Act 2005. Sir, Kindly provide me following information under RTI Act 2005. Q-1) Kindly provide answer to below questions :- a)What is the cost of 15kg domestic cylinder b)How much charge is added for home delivery of the cylinder in the MRP of cylinder that consumer pay c)What is the area restriction (distance of consumer home from distributor shop) i.e minimum areas within which distributor have to provide free home delivery d)What is punishment/fine for the distributor if he is not providing free home delivery to its consumers e)Who is the officer who checks that distributor is providing free home delivery or not for the agency Urmila Gas Agency, Daudnagar, Dist Aurangabad, Bihar-824113. f)What compensation a consumer will receive if he/she has not receiving free home delivery of the cylinder from the time he has bought cylinder from the above mentioned distributor (at least from 2013) g) Who is authority to which consumer can fill complain against the distributor and the inspection officer for not providing home delivery service Kindly provide detail of the same authority for the case against Urmila Gas Agency, Daudnagar, Dist Aurangabad, Bihar-824113. h)What punishment/charge or action will be taken against the distributor if that distributor is not providing free home delivery to majority of its customer and to whom consumer will approach to for the same against his/her distributor Q-2) kindly provide answer to following questions:- a)Who is the authority look to complain made by consumer through online portal of Bharat Petroleum b)In response to Complaint No. 132816 dated 25/04/2014 (mail copy of the same is attached), It was mentioned that complaint has been resolved but not a single issue raised in the complain has been addressed or resolved. So kindly provide details of the officer who replied to the above mentioned complain c)Why complain from the consumer are taken online if they are not addressed properly and false reply is sent What is punishment for the officer who provides false reply to consumer through online portal and to whom consumer will approach for the action against that officer (provide address of the same for complaint number 132816 dated 25/04/2014 d)When will the complaint raised in the Complaint No. 132816 dated 25/04/2014 will be fully resolved Q-3) kindly provide following details:- a)When Urmila Gas Agency, Daudnagar, Aurangabad, Bihar will provide free home delivery of cylinder to its customer b)What action will be taken against the same agency and concerned officer for not providing free home delivery to most Thank you Shiv shankarviewThe information sought by you pertains to BPCL, hence, your application is being sent to BPCL for supplying information to you.
345 Sir, I want to know the following information in respect of Indane Gas Consumer No.13870 , LPG ID:3 7500 0000 1713 0146 under M/S Deepjyoti Gas Agency,Pandu Guwahati-12 ,Assam,Distributor Code:160068: q.1: What are the exact dates of booking and delivery of refill cylinders against consumer No.13870 from 01/03/2010 to 15/03/2015.Please let me know the Cash Memo No. against each refill booking delivery. q.2:Whether signature of the consumer taken during delivering the refill cylinder taken or not.If taken please mention the date of receipt by the consumer and the receipt no. against each cash memo. q.3:Why was refill booking made with reference no.900044 on 13-01-2015 cancelled and a fresh booking with reference no.2000131121 dt. 22-01-2015 made without processing the previous order. q.4:Are all the bookings and delivery as per records mentioned in Domestic Gas Consumer Card of consumer id.13870 match with your official records.If not Why. q.5:Within how many days from booking of refill cylinder it should be delivered to the Consumer. q.6:What is the maximum no. days within which a cylinder must be delivered after refill booking q.7:I am sending a copy of Original Domestic Gas Consumer Card REFILL RECEIPT(attached) in respect of consumer no.13870 .whether these are true or false.If true do these records resemble with your official records.If not resembles then why.Is there any violation of delivery rules. q.8:Is it compulsory to produce a printed receipt to the consumer at the time of refill delivery.What action can be taken against the distributor if a printed receipt is not given to the customer at the time of delivery. viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
346dear sir i want details of LPG home use gas subsidy & gas cylinder per unit price & how much subsidy for customers per cylinder for government .The information sought by you pertains to OMCs, hence your application is being sent to them for supplying information. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.not recived answerYour RTI application No. 80043 dated 17.03.2015 was replied by the CPIO on 20.03.2015, informing that the information sought pertains to OMCs and hence your application is being sent to OMCs, for directly responding to you. Your application was accordingly, sent to OMCs vide letter No. 80043/2015-LPG/RTI dated 23.03.2015, a scanned copy of is attached, herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
347Salon gas service yaha par bahot overcharging ho rahi hai please kuch kare 1.after death connection transfer karne ke liye 550rs 2.by gift or by any other reason connection transfer karne ke liye security difference plus 550rs 3.new gas connection ke liye cash memo 4479rs ka diya jata hai aur liye jate hai 5500rs 4.connection re-activate karne ke liye 300rs 5.home delivery kabhi nai hoti. if my information is wrong then please punish me aur agar meri information sahi hai to please agency ke against kuch kariye... ........... pleae dont show my nameYou have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against OMCs, hence your application has been forwarded to OMCs. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal. You may also complain at Ministry website MyLPG.in
348i want to know the complete pricing system of the petro products and total taxes along with the processing cost of each petro product 2 what is the time limit set for fund tranfer in pahal scheme and what amount 3 what steps has been taken by the government to check the fund transfer mechanism directly cannot be misused by the government in power as they have all the resources and data available so it has high risk and if there is any independent monitory body for fund transfer in accounts 4 whom to complain if the fund transfer does not take place within time and what remedies available to citizens in case of any fault 5 what is the time limit of gas cylinder delivery after the gas booking and what remedies if not delivered in time All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. It is also informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL,www.bharatpetroleum.com by BPCL and www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
3491.Is aadhar card mandatory for getting subsidy on LPG cylinders for domestic consumers under dbtl scheme If yes then please provide the certified copy of the supportive documents. 2.Under above point if there is any deadline for domestic consumers to connect their LPG connection with aadhar cards for getting subsidy on LPG cylinders then provide the certified copy of the supportive document. viewAadhar Card is not mandatory for getting subsidy on domestic LPG. 2. LPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number, he/ she will have to link it to his/ her LPG consumer number and bank account. Alternatively, if he/ she does not have Aadhaar number, he/ she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number. All LPG consumers who have not joined the scheme, will be given a grace period of three months from the date of launch to join the scheme. During grace period such consumers will get LPG as per their entitlement at subsidized price. Additionally, a period of three months beyond grace period known as parking period is given to LPG consumers for joining the scheme. During parking period such consumers will get cylinders as per their entitlement at market price and subsidy will be kept parked with OMCs. This parked subsidy would be released as soon as consumer joins the scheme. However, if a consumer joins the scheme after parking period, the parked subsidy would lapse and consumer will get subsidy from prospective date only. Moreover, a one-time advance of Rs. 568/- has been provided for consumer who join the said scheme. This ensures that LPG consumer do not have to spend extra amount from his pocket even for first refill after joining the scheme. The PAHAL scheme aims to prevent diversion of subsidized LPG into commercial sector and thereby helps in expanding LPG coverage without increasing subsidy burden on Government and to ensure that nobody can misuse the LPG subsidy of genuine LPG consumers. This would reduce the leakage in subsidy and thus save public money.
350APPLICATION UNDER SECTION-6 OF THE RIGHT TO INFORMATION ACT, 2005 To The Central Public Information Officer DGM(Finance) Uttarpradesh State office -I Indian Oil Corporation Limited Indian oil Bhawan TC-39 Vibhuti Khand Gomti Nagar Lucknow-226010(UP) Name & Address of Applicant: Anurag Prakash verma Premanjali x-1/184 krishnapuram Gtroad Harjinder Nagar Kanpur Pin Code-208007 Ph-9415476747 Sir, I the abovenamed applicant is a citizen of India and seek following information in terms of Section-6 of the Right to Information Act, 2005 I INTEND TO ASK FEW QUESTION RELATED FROM DISTRIBUTER OF MY INDANE GAS CONNECTION NUMBER NO:15389 AT MODERN GAS AGENCY(DISTRIBUTER) AT KANPUR -208013 Particulars of information sought: 1.When did this oforesaid connection no:15389 is alloted to the the consumer 2.How many times did you (distributer) transfer the subsidy in a Bank account of a consumer in a year 2014 3.Is the connection of a consumer no:15389 is linked to Aadhar card under the PAHAL programme of India and When with date 4.Is there any provision by Indane Gas that if a consumer is already linked and taken subsidy priorly in a Bank account need not require to submit there detail (Aadhar,Bank account copy)to the distributer onces again 5.How many subsidised cylinder had taken by a consumer after 1st. january.2015 in connection number 15389 6.How many times did you (diistributer) had transfer the subsidy to the respective account of consumer in year 2014-15 7.What is the stipulated time used to deliver the cylinder 8.Did u cancelled consumer booking in year 2015 if Yes What were the reason 9.What is the price of DBC Cylinder in your agency 10.What is the price of new connection except the price of gas stove in your in your agency 11.Is it Mandatory to take GasStove with the New connection in your Agency 12.Who is the Appellate Authority to redress the consumer grievances 13.What is the stipulated period of time use to transfer the subsidy of subsidised cylinder to the bank account of a consumer 14.Who is responsible if the subsidy of a consumer who had already taken delivery of cylinder has not been transfered in a bank account 15. How many grade will you give to your agency under the various heads for the costuner satisfaction and cosumer serivices please opt. from the under which are: a.Excellent b.Good C.Poor d.Worst Kindly supply the information to me on my above address in terms of Section-7 of Right to Information Act, 2005 Yours faithfully, Anurag Prakash Verma Mb-9415476747 GAS AGENCY Modern Gas Agency Indane Gas Distributer Shyam Nagar Kanpur Pin Code-208013 Uttarpradesh Phoneno: 0512-2423437 08726024365 The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
351LPG Consumer No 33110 17 digital LPG ID 1 0000 0000 3877 2946 I have submitted the Form no 4 for availing LPG Subsidy Transfer on 21st December 2014 to the gas agency. I have also received the Acknowledgement receipt. 1. Why the bank account is not updated in my account yet 2. Why the cylinder refill order number 1417403 on 5th March 2015 is cancelled 3. Why the order cancellation of order number 1417403 is not intimated to the customer 4. Is that mandatory to provide Aadhaar number to avail the subsidy transfer 5. what is the last date to provide bank account details for those who do not posses aadhar cardviewLPG consumers who join the PAHAL scheme, will get the LPG cylinders at market price and receive LPG subsidy (as per their entitlement) directly into their bank accounts. All domestic LPG consumers have been given two alternatives in the scheme. If LPG consumer has Aadhaar number, he/ she will have to link it to his/ her LPG consumer number and bank account. Alternatively, if he/ she does not have Aadhaar number, he/ she can link his bank account directly to his LPG consumer ID. This alternative ensures that no LPG consumer is denied subsidy for want of Aadhaar number. All LPG consumers who have not joined the scheme, will be given a grace period of three months from the date of launch to join the scheme. During grace period such consumers will get LPG as per their entitlement at subsidized price. Additionally, a period of three months beyond grace period known as parking period is given to LPG consumers for joining the scheme. During parking period such consumers will get cylinders as per their entitlement at market price and subsidy will be kept parked with OMCs. This parked subsidy would be released as soon as consumer joins the scheme. However, if a consumer joins the scheme after parking period, the parked subsidy would lapse and consumer will get subsidy from prospective date only. Moreover, a one-time advance of Rs. 568/- has been provided for consumer who join the said scheme. This ensures that LPG consumer do not have to spend extra amount from his pocket even for first refill after joining the scheme. The PAHAL scheme aims to prevent diversion of subsidized LPG into commercial sector and thereby helps in expanding LPG coverage without increasing subsidy burden on Government and to ensure that nobody can misuse the LPG subsidy of genuine LPG consumers. This would reduce the leakage in subsidy and thus save public money 2. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbtThe reply for the below queries is not provided in the original reply. Please provide the information regarding the following queries also Why the cylinder refill order number 1417403 on 5th March 2015 is cancelled by the HINDUSTAN GAS AGENCY (110813) I have submitted the Form no 4 for availing LPG Subsidy Transfer on 21st December 2014 to the gas agency. I have also received the Acknowledgement receipt. Why the bank account details is not updated in my lpg account yet Your online RTI application No. MOPNG/R/2015/60426 dated 16.03.2015 has already been replied by CPIO on 19.03.2015, informing you that all the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt and giving information on PAHAL Scheme. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Also, you can complain at Toll Free No. 18002333555 or to the concerned public sector Oil Marketing Company (OMC) or to Public Grievance Cell of this Ministry or at www.mylpg.in.
352I, Sri Asit Sarkar, S/o Late Bijon Kumar Sarkar, 17, Ramdas Sarkar Lane, P.O. Krishnanagar, Dist. Nadia, West Bengal, Pin- 741101, am a domestic LPG customer of Indian Oil (Indane). Name of my distributor is M/s Churni Gas Service, Distributor Code: 150655, Distributor address: NARENDRA NAGAR (RTKM-470), P.O.Krishnanagar, Dist. Nadia, West Bengal, Pin-741101. I have booked for cylinder refill on 21.01.2015 at 10.11 P.M. (Booking reference No. 272660) through IVRS. I have also submitted DBTL Forms duly filled in to my bank on 24.12.14 and to my LPG distributor on 26.12.14. And from Check DBTL (CTC) Status from indane portal it is seen that my bank account is linked. My consumer No. is CGS08337 and LPG Id 3 7500 0000 9083 2686. But on 03.03.15 I have got message in my mobile from Indane that my booking stand cancelled and I have been advised to book afresh or contact dealer to know the reason for cancellation. I visited my dealer and they said that they could not say anything about cancellation and also told that indane could better know the reason as booking was cancelled by indane and not by them. In such situation please let me know (1) the valid and proper reason for cancellation of my above booking (2) I also want to know if there be any reason for cancellation, why my said booking was not cancelled instantly so that I could rectify the fault, if any, on my part without delay and could book afresh at an earlier date (3) State the reason for informing cancellation of booking after a lapse of 37 days as such lapse of long period put me in a great trouble and (4) If initial subsidy is not received in the bank of the LPG customer even after linking, refill order can be cancelled merely on this ground. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. Further, you are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
353As enclosed in the attached file.viewIt is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. Hence, your application is being sent to OMCs for providing the information.
354Dear sir please provide me urgent status report of complaint number MPANG/E/2015/01773 filled online on 4/03/2015. Regards, Bhisma charan sahu 9937393521,viewScanned copy of the reply is attached.view
355Respected Sir, I am Susama Sadhukhan holding consumer no. 45235 from IOCL since 12-Oct-2007, and as per my Subscription Voucher from the beginning here with attached, but suddenly my name has been changed by the IOCL Distributer Barrackpore without my notice, So currently I am unable to book my cylinder with my actual name holding on my SV and Gas booking record book, herewith attached. I visited them and requested several times to correct name as per my SV but they ignoring my request and harassing every time I am visiting the Distributor. Even they are telling not to go there for the same reason. I am currently unable to get my LPG, Please let me know how it could be restored. Yours faithfully Susama Sadhukhan viewYou have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
3561. Is there any rule wherein we need to purchase a new Gas stove while availing a new LPG connection. if yes please specify and provide details of the concerned rule. 2. What are the prescribed documents to be used as proof of address for availing a new LPG connection . Please give the list of all the documents. 3. Most of the LPG dealers ask for electricity bill of rented accomodation alongwith lease agreement. Has this practice been mandated as per rules of Government of India. If yes, specify and provide details of the concerned rule. 4. Why does the price of new LPG connection varies from dealer to dealer and across LPG distributors ( HPCL / IOCL/ BPCL ). 5. Has Government of India fixed price for a new LPG connection. If yes please specify and provide details of the concerned notificationThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
3571 Is it necessary to take the gas connection accessory from the gas agency while taking new connection and transfer of gas connection. 2 Name,address,e-mail address and mobile number of authority in Rajasthan to receive the complaints from LPG consumer . 3 How many connection holders have paid annual maintenance charge and visit was made by Gagarana gas service balotra Distt barmer Rajasthan since 2012. 4 How many new connections have been issued &how many consumers were given gas accessory by Gagrana Gas service Balotra Distt barmer Rajasthan 5 how many consumer were given delivery concession while delivery of LPG cylinder from Gagarana gas service Balotra Distt Barmer Rajasthan. It is not mandatory to buy accessories. 2. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
358R/Sir, im an indane customer but having a Regular issues of Services By Rudrapur Gas Services, Situated at Rudrapur, Dist-Udham Singh Nagar (u.k). iam an Employee in Private Oraganisation and visit Agency Multiple times after taking Multiple Permissions of my Boss. The lady sitting in fornt have no time to revert on queries and always ask to wait and watch. Consumer No-CX8990022 Booking Date-26/02/2015 every month same problem for Delivery. area manger ka har time yahi reply ata hai next month me nahi hoga. phir ugale month me wohi problem hota hai.yaha ushko hi gas mil pata hai ya jo neta hai ya maafia. Pl.Help Me Sir, Kindlly take necessary action as early as possible. Thanks & Regards ALOK KUMAR GUPTA Shri Krishan Manpower Services Pvt Ltd Mobile No-9359075448 The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
359What are the qualifying requirements and conditions for allotment of a Petrol Filling Station & Gas Agency .It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. 2. The information is also available on their websites.
3601. Guideline for providing Selling Licence under AutoLPG Licencing and Control Order 2. Reason for keeping AutoLPG under the licencing and control order 3. Copy of mandatory licences required for setting up AutoLPG station required from your department 4. Highlighted text on guidelines showing that Autolpg control order and Paralell Marketeer act having differnce and are not just duplicity of Acts 5. Basis of coming out with AutoLPG Licencing and Control orders , AutoLPG being a non subsidised product and freely marketed product 6. Date from which online licence application and allotment will be started 7. Initiatives taken by the department for allowing online licencingsScanned copy of the reply is attached. The original letter is being sent through Speed Post.view
361Sir/Madam, Please furnish the information in respect to the following points mentioned below:- (1) What are the terms and conditions for deactivating/ suspending a LPG connection of a genuine consumer. (2) Has any direction/circular/order/guideline been issued to the various petroleum companies for deactivating/ suspending a LPG connection. If yes, please supply copy of the same. (3) Who controls the IVRS system used by the various petroleum companies for refilling a LPG cylinder. Why not the same is being used to inform a LPG connection consumer about deactivation/suspension/ any other information about their LPG connection. The information sought by you pertains to OMCs, hence, your application is being sent to OMCs for supplying information to you. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
362SIR, I AM A CONSUMER OF INDANE GAS WITH CONSUMER NO:1617,AP CIVIL SUPPLIES LTD, NELLORE - 524002. FOR SUBSEQUENT GAS CYLINDER BOOKING(AFTER GETTING FILLED CYLINDER) IT HAS BEEN TOLD BY GAS AGENCY THAT ONLY AFTER 22 DAYS OF GETTING NEW CYLINDER, FRESH BOOKING CAN BE DONE, IF SO, WHAT IS THE AUTHORITY, THERE IS NO SUCH RULE FOR HP GAS AND BHARAT GAS CUSTOMERS. PLEASE LET ME KNOW THE RULES FOR BOOKING SUBSEQUENT FILLED CYLINDERThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
363To The Central Public Information Officer Mr. P.K. Saxena Territory Managaer & CPIO Bharat Petroleum Corpn. Ltd. Hastinapur Yojna, village Teelashavajpur Dist. Ghaziabad Loni, UP 201102 Name & Address of Applicant:. Sukhdev Singh s/0 Lat. Telu Ram H.No. 2C/2657, Gali No1 Vivek Vihar, Shastri Nagar UP 247001 . Sir, I am a citizen of India and I seek following information in terms of Section-6 of Right to Information Act, 2005 Particulars of information sought: (1)Kindly supply me certified copy of Dealership Agreement executed by and between M/s BP Doaba Gas Service, for distribution of BP LPG cylinders, including Terms & Conditions as well as Services and facilities required to be provided by the Dealer to the consumers / Customers. (2)Kindly supply me List showing (a) Consumer No., (b) Date of Booking, (c) Date of Delivery & (d) Bill/Cash Memo number and date, of all Domestic use BP LPG Cylinders booked and delivered by Doaba Gas Service, from 17/02/2015 to 12/03/2015. (3)Kindly supply me date-wise quantity (in number of cylinders) of BP domestic use LPG cylinders supplied by BP to M/s Doaba Gas Service from 17/02/2015 to 12/03/2015. (4)Kindly supply me list showing date-wise Home Delivery as well as Cash & Carry delivery of LPG Refill in respect of Consumer no. 15726 with M/s DOABA GAS SERVICE, Jain College Road, Opp. Police Line, 247001 from 1/1/2014 to 12/03/2015. The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com You can lodge complaint by clicking the radio button provided for the same from the portal.
364Hello, I have requested for a online LPG Connection ( Indane) from Monika Indane Service , Birbhum. I am eligible for the connection in all field. Indane Head Office also said i will get my connection soon. But the area office Durgapur and the distributor Monika Indane Service, Mallarpur, Birbhum denied to give me a new connection just because i am unmarried. Now i want to know the following Information under RTI Act 2005, 1. What is the rules as per Govt. of India to get a new connection. 2. Why Monika Indane Service , Mallarpur and Indane area office Durgapur denied to give me a new connection and is the reason lawful 3. I want the whole LPG connection list with their name, address and Consumer no whom are registered under Monika Indane Service, Mollarpur, Birbhum. Please let me know the information as soon as possiable . Thanking yoyuviewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
365I request the concerned authority to provide me the below information regarding LPG connection: 1. Please provide me with the information on the rule in case where an apartment/flat is rented, whether both the landlord and tenant are eligible to get LPG connection on the same address. 2. Please provide me with the information on the rule in case where an apartment/flat is rented and if only one of the two i.e. the landlord or the tenant is eligible then who should apply for LPG connection for the same address. Thanks you.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. . It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
366Dear Sir, I would like to know that in case of death of owner of LPG connection,is it necessary to deposit difference of security money if LPG connection is transferred to the any family member.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
367pl provide the detail that any household who has LPG connection whether domestic or commercial and any mishappen or casualty arises or someone losts her/his life due to LPG cylinder accident,then what compensation he gets from All departments either from any govt.oil companies or Govt. of India or any other sources.pl give detail.thanxThe information sought by you does not pertain to this Ministry. Your application is being sent to IOCL.
368Dear Sir/Madam, I would like to know your response to the below points regarding the Sales & Distribution of domestic LPG cylinders by authorized dealers in state of MANIPUR 1.Why there is NO home delivery system of the refill LPG cylinders in Manipur Please provide data on number of consumers by dealers, number of refill cylinders delivered at home vs refill cylinders collected by consumers from dealers premise for last 6 months. 2.Does the price of refill cylinders include home delivery cost 3.What is the auditing mechanism in place to check the misappropriation by dealers 4.Why dealers have stopped supplying refill cylinders to non-DBTL compliant consumers even though it has been extended till 31st March 2015 Is there any specific directive from Indane 5.How many complaints related to misappropriation of cylinders have been registered What actions have been taken Please provide specific details about the case along with date, dealers name 6.I also want to report 2 specific instances of 2 consumers from my family. Firstly, CANCHI INDANE SERVICE details and issues are listed below a.DEALERS NAME: CANCHI INDANE SERVICE, CONSUMER NO.: 5024 b.No refil cylinders has been provided since December 2014 but transparency portal shows that refil was delivered on 28th January 2015 c.Please refer to attachment for URL from transparency portal and screenshot 7.Another instance of missappropriation by JEMON GAS SERVICE a.DEALERS NAME: JEMON GAS SERVICE, CONSUMER NO.: 14079 b.Why there is no prompt home delivery service c.Per portal cylinders were issued on 29 Jan 2015 and 4 Feb 2015. However no refill were supplied by the dealers so far for this calendar year 2015. My questions is where has these cylinders been issued other than consumer d.Why gas agency has to keep original Gas Book(Blue book) e.How can refill gas be issued in a span of just 5 days f. Please refer to attachment for URL from transparency portal and screenshot 8.Lastly, I want to know on reason for Manipur NOT having BHARAT GAS and HP GAS services except for Indane Are there any plans to introduce the services from other companies If any, please provide the timelines. Im seeking this information in the interest of general public to further enhance the Public distribution system Ill appreciate if you could the information sought above. Thank you K Rahul Dev Sharma viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal. 4. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
369Dear Sir/Mam, I filled an application for LPG distributorship under Hindustan Petroleum Corporation Limited advertisement published in newspaper dated 29-09-2013. I received a letter from HPCL dated 25-03-2014, mentioning my application Serial no. LON/DHO/06. From that I did not receive even a single information from them, I have called there many a times but still they informed that it is still in process but did not give me any reply in proper way. So please inform me the relevant information. Please find attached the letter from HPCL Loni Ghaziabad(UP). Thanks, Gaurav Sharma 91-9411801007viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com in by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
3701.ALONG WITH LPG GAS CONNECTION ANY KIND OF INSURANCE IS GIVEN OR NOT GIVEN BY COMPANY IN CASE OF ACCIDENT CAUSED BY GAS CONNECTION. 2.IF INSURANCE GIVEN THAN WHAT ARE THE TERMS AND CONDITIONS. 3.DEPARTMENT DETAILS WHERE COMPLAINT/CLAIM CAN BE REGISTERED.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
3711-P.G. PORTAL COMPLAINT NO-MPANG/E/2014/01142 AND HINDUSTAN PETROLEUM PORTAL COMPLAINT NO-14190268,14190309 pur kya karwahi ki gaye vivaran upalabdh karaye. 2-connection no-601577 ke Costumer ko abhi tak passbook aur connection ka paper kiyon nahi diya gaya aur refill booking kiyon nahi gas agency KISAN HP GAS GRAMIN VITRAK (17288080) baratgarah,maharajganj,U.P. 273155.dwara kiya jata hai vivaran upalabdh karaye.You have not sought any information from MOPNG as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application is being forwarded to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com. You can lodge complaint by clicking the radio button provided for the same from the portal
372I appiied RTI to Bharat Gas Office, Ahmedabad on dated 09/12/14 by REG.A.D.No.RG218008019IN from Delhi Gate, Post Office, Palanpur on Rs. 20/ stamp paper for change of my name from ATULKUMAR RAMGOPALGUPTA to A.G.Gupta. And again I also appeal to them on dated 24/02/15 by REG.A.D.No.RG218024688IN with xerox of SV & gas passbook. ATULKUMAR RAMGOPAL GUPTA SV NO. & DATE &RS.-----533067 & 16/07/1982 RS.-350/- ATULKUMAR R. GUPTA SV NO. & DATE 7 RS.----439930 & 05/07/1985 RS.-450/-Query is not clear. Please be specific in order to enable us to provide you the desired information. 2. However, you application is being sent to BPCL.
373The information required is within the jurisdiction of Vasai Taluka only. The information required is for financial year 2014-2015 only. 1)Total number of LPG Distributer in Bharat Petroleum Company in vasai Taluka of palgar district. 2)Total number of Gas connection surrendered by the consumers distributor wise with date of surrender, name and Address of the consumer. 3)Total Number of New LPG Connection Was sanctioned distributor wise, with name, address and date of New Connection and list of the documents attached with the Application of the New connection. 4)Charges for change of name of the LPG Consumer, within close family and outside family. 5)Give me the detail Guideline issued to the Distributers for change of name. 6)Give me the detail procedure to be followed by the distributer for change of name. 7)Give me the conditions, which are to be fulfilled before sanctioning the New LPG connection. 8)Give me the name and designation of the sanctioning authority of new connection. 9)For Transferring of connection how much time is required in transfer within family and outside family. 10)Give me the copy of the citizen charter of Bharat Gas, If citizen charter of Bharat Gas is not ready give me the reason/s for that. 11)If the distributer is fraudulently surrendering the old connection and issuing new connection to extract some illegal money from the consumer, at the time when he approach the distributer for change of name, then which law of the gas agency he broke. And also it is the other form of corruption. 12)Give me also the list of Public Information Officer, First Appellate Authority and Second Appellate Authority of the LPG Distribution company Bharat Petroleum. As per section 6(3) of the RTI Act 2005, In case, the requested information is held by another public authority, I request the PIO to transfer the application or part of it within FIVE days and immediately inform me about such transfer. Please give me the reply in detail. As the abovementioned information is related to cheating done by distributer and information sought is for public interest. Also give me the reason/s if the abovementioned information is not available. Thanking you. MOHAMMED RAFIQUE RAJPUT The information sought by you pertains to BPCL, hence, your application is being sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.in by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.1) I do not have any information on the distributor of LPG, i.e. Tanya Gas Agency regarding the Name and designation of PIO and First Appellate Authority. 2) I did not receive any reply from bharat petroleum till the filing of this application. Your RTI application No. 60381 dated 07.03.2015 was replied by the CPIO on 19.03.2015, informing that the information sought pertains to M/s Bharat Petroleum Corporation Limited (BPCL) and hence your application is being sent to BPCL, for directly responding to you. Your application was accordingly, sent to BPCL vide letter No. 60341/2015-LPG/RTI dated 23.03.2015, a scanned copy of is attached, herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. (4) You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at www.mylpg.in.view
374Respected sir, kindly provide me following information under RTI Act, 2005. 1) Under DBTL-Pahal scheme for domestic LPG consumer, what amount of subsidy is entitled per domestic (14.5 kg) LPG cylinder 2) what is price of domestic LPG cylinder as of 1st March, 2015 3) is there any online portal/ institution where a domestic LPG consumer can register complaint against LPG distributer if the distributer does not provide receipt for purchase of LPG cylinder, by which consumer can know the exact price of domestic cylinder at his/her place of residence Thank youThe information sought by you is available with OMCs, hence, your application is being sent to OMCs for supplying the information. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
3751 What is the total number of HP GAS consumers at NERUL of Thane district from Maharashtra 2 What is the number of HP GAS consumers of NERUL having ADHAR no recorded in their Gas consumer account 3 What is the number of HP GAS consumers of NERUL having recorded their savings bank account in their GAS consumer account 4 Can the HP Gas dealer ask the customer to fill up the form for recording the Savings bank account even though the customer is having ADHAR number and wants to add it in his or her GAS account The information sought by you pertains to HPCL, hence, your application is being sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleum.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
376I am customer of Indane gas, my consumer number is 27156B and LPG distributors name is M/S. S.C. Mandal, Alipurduar Gas agency, Alipurduar West Bengal. code no. 140495. I have several times approach to manager of said Gas agency for correcting of my name which was wrongly recorded in consumer name but the manager lingered the matter and misbehaved with me. Now he is harassing me and delaying the delivery of refilled LPG cylinder. As such I am seeking following information under RTI Act , 2005 and agree to pay any other fee/charge whatsoever if so required against the copies of the documents. 1. Please provide the booking history and deliver history against consumer no. 27156B for the year 2014 and 2015 (upto march) 2.What are procedure channels of supervision and norms prescribed by the gas company for its distributors in respect to booking and delivery of domestic LPG cylinder. 3.What remedy available to the customer, if there is delay in delivery of domestic refilled LPG cylinder. 4.Whether company published a citizen charter for indane customers as required by government of India, is so a copy of thereof. 5.Whether above procedure followed by Alipurduar Gas service if not what action is contemplated against them. 6.What is the procedure for correcting of consumer name 7.Whether any training imparted to Manager of said Gas agency educating him with the provision of citizen charter if so when and where. 8.Whether any behavioral training or any other training in regard to dealing with customers is imparted to manager of said gas agency, if yes when and where and for how many days. 9.Whether any gazettes notification or order has been passed by government of India or Indane gas company that consumer not holding ADDAR card or bank account will not be entitlement for LPG connection if so copy of thereof. The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
377Subject: Reason to know blocking of my Indian Gas Connection. Ref: GAS Customer Number: 42642 LPG ID: 3 7500 0000 0426 8072 I am not able to book my Indian Gas Cylinder and when I inquired about the same your agency people say its been blocked due to non submission of the AADHAR card and Bank Details. I have already submitted all the required documents through online and also got the confirmation that AADHAR number and Bank Details is linked with my domestic gas account. Importantly we have time till end of March 2015 to submit all the relevant documents, before that on what basis blocked my connection. & who blocked my LPG connection (Agency or Area office) ,and also which date blocked my connection. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. Also log on to IOCL website -www.indane.co.in
378Following queries are related to transfer of Indane LPG domestic connection to family member (Father to his daughter) 1)Is it possible to transfer of Indane LPG domestic connection to family member 2)Does the Indane LPG domestic gas distributer accept name transfer request in all working hours 3)What is the working hours set by Indian Oil Corporation Limited for Indane LPG domestic gas distributers. 4)What are the documents required for transfer of Indane LPG domestic connection to family member (Father to his daughter) 5)What are the documents accepted as Proof of Address 6)How many proof of address documents are required 7)What is the approved charge for transfer of connection to family member 8)Is it mandatory to give Declaration from the transferee in notarized stamp paper Thank You The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indane.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.Please provide me the contact details of IOCL where my RTI application is sent. Your online RTI application No. 2015/60369 dated 03.03.2015 has already been replied by PIO on 18.02.2015, informing that the information sought pertains to IOC and that your application has accordingly been forwarded to IOC. The same was also informed to you vide letter No. 60092/2015-LPG/RTI dated 24.04.2015 and also vide letter No. 60352 dated 23.03.2015. Scanned copies of both the letters is attached herewith.view
379Gas Agency distributorship at location Shanti Nagar Sarvoday Nagar Ichalkaranji Dist. Kolhapur for applicant Sou Deepa Sachin Daivadnya , Sou Sayali Kulkarni and Sou Bharti Manoj Changediya they are submitted there application form and attached the all documents. Get copies of the documents attached to the About form Query is not clear. Please be specific in order to enable us to provide you the desired information
380I am a LPG subscriber of Bharat gas vide number AP-13446 from Arora Gas Agency Delhi for last 14 years. Now i am not able to book refill as i received message that i am a user of PNG. I do not own any PNG connection in my name or any dependent on me. Kindly provide information on why am not able to refill gas from my agency.You have not sought any information from MoPNG as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application is being forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in by BPCL and www.hindustanpetroleum.com. You can lodge complaint by clicking the radio button provided for the same from the portal.
381ASHOK KUMAR NARAYANPUR SIRSA ROAD PURANPUR EH PURANPUR DISST PILIBHIT 262122 U P viewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
382Dear Sir, Ref : Indance Consumer No.: CX 12554012 The LPG cylinder against cash memo 3000140834 dated 17-2-2015 against booking reference 900126 is still not delivered. I would like to know why this is not delivered as on 2-3-2015 and when is expected to be delivered. Thanking you, Thirumalai Dasan KYou have not sought any information from MOPNG as defined under RTI Act, 2005 You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL You can lodge complaint by clicking the radio button provided for the same from the portal.Dear Sir, Information yet to be received. Thanking you Thirumalai Dasan KYour online RTI application No. MOPNG/R/2015/60361 dated 02.03.2015 has already been replied by CPIO on 18.03.2015, informing you that you have not sought any information as defined under RTI Act, 2005. You have a grievance against M/s Indian Oil Corporation Limited (IOC). Since, the information sought pertained to IOC, your application has also been forwarded to IOC vide this Ministry letter No. 60352/2015-LPG/RTI dated March, 2015, for giving a reply directly to you.
383RTI-MoPNG-SignedviewScanned copy of the letter is attached. Original letter along with the documents is being sent by speed post.view
384please open attachmentviewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application has been forwarded to IOCL.
385Kindly arrange to provide new amended the selection guidelines for regular LPG distributorship policy. also be provide the information as to the logic / reason / ground on account whereof the Government preferred prescribing minimum 15 yrs as the minimum required lease period in the cases wherein the land for LPG godown / showroom is owned by way lease.viewThe information regarding selection guidelines for regular LPG distribution ship are available at petroleum.nic.in and website of our oil companies namely - www.indante.co.in www.ebharatgas.com and www.hindustanpetroleulm.com The CPIO is not supposed to create information or to interpret information or to solve the problem raised by the applicants explain the reasons for various acts of commission /commission or to furnish replies to hypothetical questions.
386FOR BHARAT GAS PLEASE PROVIDEATTESTED COPY OF THE RULES DUE TO WHICH GAS CYLINDER SUPPLY TO HOUSE IN STAFF COLONY AT GOVERNMENT POLYTECHNIC,LISANA (REWARI)-123401 IS NOT BEING DONE AFTER BEING A GOVERNMENT APPROVED COLONY.The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.FOR BHARAT GAS PLEASE PROVIDEATTESTED COPY OF THE RULES DUE TO WHICH GAS CYLINDER SUPPLY TO HOUSE IN STAFF COLONY AT GOVERNMENT POLYTECHNIC,LISANA (REWARI)-123401 IS NOT BEING DONE AFTER BEING A GOVERNMENT APPROVED COLONY.Your online RTI application No. 2015/60354 dated 01.03.2015 has already been replied by PIO on 18.03.2015, informing that the information sought pertains to BPCL and that your application has accordingly been forwarded to BPCL. The same was also informed to you vide letter No. 60097/2015-LPG/RTI dated 21.04.2015 and also vide letter No. 60341/2015-LPG/RTI dated 23.03.2015. Scanned copies of both the letters is attached herewith.view
387Sir . 1. New gas connection bpl card par usaki cost kya hogi or bpl suchi bhi many a hogi bataye. 2. Gas ki delivery rural area mein home delivery hai ki nahi hai agency she cyclender delivered Marne par kitane ruppee kam hinge . 3. Bpl ration card par bar agency par bpl candidates ko cyclender milega or district mein koi ek agency par ye suvidha milagi district saharanpur u.p. Lyon se agency hai name bataye. 4. Bpl walo ko one cyclender milega ya two bottom milega .bataye.viewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.1 koi jankari nahi di gayi hai 2 .kewal up loni office ki jankari di gayi hai. 3.time limit mein suchana nahai di gayi .viewYour online RTI application No. MOPNG/R/2015/60350 dated 01.03.2015 has already been replied by CPIO on 18.03.2015, informing you that post APM, public sector Oil Marketing Companies (OMCs) have been given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships which are under their direct control. Further, as the information sought pertained to OMCs, your application has also been forwarded to them vide this Ministry letter No. 60379/2015-LPG/RTI dated March, 2015, for giving a reply directly to you.
388Sir, In every advertisement from Ministry of Petroleum and natural gas it is showing that we have to save gas ans petroleum product as much as possible , but when we saved Gas and used one cylinder in one year duration Gas company blocked their connection which is not at all correct step to save Gas. Kindly tell what I can do to stop this type of step of Petroleum company.This kind of blocking of connection is done by the oil marketing companies to prevent diversion of LPG cylinders by the distributor. You may approach the company whose LPG connection you are using for activating the connection and other information.
389bhaiya g gas rtiviewAttached (PDF)is not legible. However, it is observed that you are seeking information pertaining to IOCL. You are therefore, advised to seek information directly from IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
390Plz find the attachment...viewThe information sought by you pertains to HPCL and IOCL, hence, your application is being sent to HPCL and IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.Not a single paper of my information received by authority......Your RTI application No. 60347 dated 28.02.2015 was replied by the CPIO on 18.03.2015, informing that the information sought pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) and M/s Indian Oil Corporation Limited (IOC) and hence your application is being sent to HPCL and IOC, for directly responding to you. Your application was accordingly, sent to HPCL and IOC vide letter No. 60347/2015-LPG/RTI dated 23.03.2015, a scanned copy of is attached, herewith. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.view
391Respaected Sir , i am bharat gas consumer, consumer no 33592398,name- Pitamber Mishra (my Father) BANADURGA BHARATGAS GRAMIN BITARAN,AT/PO. RASULPUR, P.S. KUAKHIA, RASULPUR 755009, MOB- 9937128458, Always harass to give REFILE gas cylinder, after 5 to 6 time returns from their office, they have given a cylinder,it is their willfulness sir, yearly they have given 6 to 7 cylinder,always they are talking there is no stock , we can not give you cylinder, what is his stock status in 2012-13, 2013-14-, and 2014-15 in every month, i have already submit it in public grievance ,sir please change this system otherwise all are suffering problem, how can i get the cylinder in time please do something Sir, regards Pratap Rudra MishraviewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application has been forwarded to BPCL.
392sir i live in patna i want to take a gas connection in BPL catogry. but jegdevpath ke pas hp gas connection and gola road me indane ka gas comnnecton.gas agency say that i have no order to give gas connecton in 1600 ruppes.viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against LPG gas agencies of HPCL and IOCL. Hence, your application is being forwarded to HPCL and IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
393The RTI Application has been attached as pdf file in the Supporting Document.. viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
3941. 1 consumer one year me Maximum kitney LPG Cylinder ( with Subsidy ) le sakte hai 2. Aadhar number mandatory kab se hoga 3. LPG Cylinder me Subsidy kita hai viewThe information pertaining to Q.No1 is maximum 12 subsidized LPG cylinders are provided in a year. 2. Aadhar is not mandatory for getting LPG cylinders / subsidy. 3. W.r.t. to question No.3 the information will be provided by IOCL.
395Please give me hard copy of below information :- 1. service area of RGGLV distributor in detail. 2. A sample copy of agreement with RGGLV distributor and Oil Company.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
396Sir/Madam, I need the information whether the dealer of the Bharat Petroleum Corporation Ltd. M/S. Chiranjilal Sanwarmal situated at Nayagarh Main Road, At/Po/Dist:- Nayagarh , Odisha is a proprietorship firm or partnership firm. Is the firm is a proprietorship firm if so the date of commencement & if the firm is a partnership firm, i need the information of the partners and the copy of the agreement The information sought by you pertains to BPCL, hence, your application has been sent to BPCL
397I HAVE LPG CONNICTION WITH M/S.SID-MA AGENCIES , INDANE DISTRIBUTORS, 301,9TH MAIN, MILK COLONY,A BLOCK,2ND STAGE, RAJAJINAGAR, BANGALORE-560055 . CUSTOMER NO SA21667 IN THE NAME OF THAMIZH SELVI.R AS IT IS WRONGLY ENTERED. MY ACTUAL NAME IS R.TAMIL SELVI AND THE SAME IS MENTIONED IN ALL MY --PAN CARD, BANK A/C, AADHAR CARD, VOTER ID AND OTHER DOCUMENTS. WHAT IS THE PROCEDURE TO CHANGE THE THE SPELLING OF MY NAME . PAN CARD NO--BTPPR9809H VOTER ID NO---STZ0942615viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
398respected sir, i have my LPG account with indane gas service. I would like to know details of the following questions, 1. what is the cost for 14.2kg refilled cylinder including and excluding subsidy 2.is the bill price including delivery charges 3. is there any home delivery charges applicable as per goverment norms 4. if yes, what is procedure to fix delivery charges The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
399Following information solicited from Hindustan Petroleum Corporation Limited (HP Gas): 1.Who is the person who came to my house last Sunday 2.On whose authority did this person come to my house 3.What action was taken regarding my complaint dated Feb. 21, 2015, Reference No. 14222378 4.Why have my bank account details not been updated in your system 5.Who is the person in HP Gas responsible for providing refill delivery and updating bank details 6.When should I expect my refill Context: Customer number: 608313 I have not received the refill which I had booked on Feb. 14, 2015, (booking number:507078) on your IVR. A person from Aundh Gas Company, Pune came to my house last Sunday at 1.30 PM and demanded I fill a form (form 3) and give it to him. He informed me that without the form refill would not be delivered. I have submitted my bank account details to Aundh Gas Company, Pune, however I have not received the refill. Kindly provide me with the following information: The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
400Please attachment file.viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL. 2. Grievance redressal system has been strengthened in order to cater to the complaints received from the LPG consumers. In this regard a dedicated Grievance Redressal form has also been developed that can be filled and submitted at the distributorship. 3. A toll free number 18002333555 is in operation for registering and resolving complaints of consumers. 4. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt.
401i am filing this rti against DHARUHERA GAS SERVICE , IOCL , DHARUHERA, REWARI , HARYANA because of non delivery of cylinders against the cash memo generated on 19th febuary having number 3000155410 and booking refernce number 900245. so i want to know why the service provider did not deliver the cylinder against the cash memo generated when customer went to service for picking up the cylinder.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portalthere is no response form the concerned autuority so i am bound to file first appeal against the authority.Your online RTI application No. 2015/80034 dated 24.02.2015 has already been replied by PIO on 16.03.2015, informing that the information sought pertains to IOC and that your application has accordingly been forwarded to IOC. The same was also informed to you vide letter No. 80034/2015-LPG/RTI dated 13.04.2015 and also vide letter No. 60333/2015-LPG/RTI dated 18.03.2015, addressed to IOC. Scanned copies of both the letters is attached herewith.view
402Kindly provide the below requested information under the Right to Information Act. 1) Provide the maturity period of cylinder booking. 2) Does rural area have delivery on Sunday with additional cost 3) Name the reason for not printing the delivery charges on the bills in Vellore district 4) Is there any difference in booking through online and through mobile 5) Why does the online booking takes 30 days to deliver 6) Provide the booking history of LPG ID:3 7500 0000 9434 4573 for 12 months 7) Is the system takes 14 days to transfer the request to Distributor while it is booked through online 8) Is the system takes immediate effect to reflect to Distributor while it is booked through phone Thank youThe information sought by you pertains to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Your application has therefore been forwarded to OMCs.
403Dear sir/Madam, 1. What are the procedures to be followed to get new gas connection, Please provide full document details which all to be submitted (minimum) 2. What is the total amount to be paid by the applicant, Provide the fee structure 3. Is it mandatory to pay for accessories given by gas agency 4. How many days it will take to provide a new connection and how to know the status of application 5. Is there any customer care or compliant cell available to resolve issues/enquiries regarding this ,please provide the same Thanks Karthik The information sought by you pertains to Oil Marketing Companies (OMCs). 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. It is informed that you may complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal. 4. You may also log on to the website MyLPG.in for further information.
404Dear Sir, Please provide me the following information requested below, under the purview of RTI Act-2005: 1) After my complain on delay in refill of LPG why my connection was deactiveted instead of resolving the issue. 2) Why my LPG distributor changed suddenly leading to all the problem. 3)what happened to my complain no with IOCL Feedback Ref:1923024You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
405Dear Sir/ Madam, I submiited duly filled in form-4 (generated in indane website) to the dealer on 23rd December 2014. My details are : ASUTOSH CHATTAPADHYAY Consumer Number: 23796 Indane Distributor: COOKING GAS & APPL, Salt Lake, Kolkata Distributor Code: 140390 LPG Id: 37500000077949525 Till date I have not seen any update on my status but so far I received 11 reminder emails asking me to submit the form to the dealer. I am perplexed that our PMs one of the vision projects is moving at so frustrating pace without any monitoring by INDANE Officials. I also lodged a complaint on INDANE website on 13th Feb 2015 and that too remains with no status update till date. Reminder Emails were received from INDANE asking to submit form-4 on: 27/12/14 02/01/15 08/01/15 14/01/15 20/01/15 26/01/15 01/02/15 03/02/15 07/02/15 13/02/15 19/02/15 It is a mental agony all these days with no clue from any quarter. Every email has a statement saying In case you need to report a problem/give a suggestion, please proceed through indane.co.in/feedback.php. When I try this website, it clearly says Kindly note this is Webmaster Feedback and not a grievance forum.. It is thus all the more misleading. I would like have the following information from INDANE. 1) The date of file movement of my form since its submission to dealer on 27/12/14 alongwith file noting by oficials 2) Was there any communicatin from INDANE to dealer or dealer to INDANE on my case 3) Was there any review findings on my pendency at INDANE 4) What is the time linit set by INDANE with dealer to complete the KYC and bank account linking since submission of duly filled in form 5) If it was lying with dealer, what is the action/ penalty taken by INDANE 6) Is it possible to mention the correct url for logging further complaint in the reminder email Thanking you Asutosh ChattopadhyayviewYou have not sought any information as defined under RTI Act, 2005 from MoPNG. You have a grievance against IOCL, and sought information from IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
406Dear Sir, I have a query why Dealer and petroleum company not resolved the problem the delivery of gas cylinder, and for this how is responsible. Myself Mr. Raju RaI is a consumer indian oil gas services , sir i have arises problem every month for GAS delivered through dealer. and for this i resister a complain to indian oil corporation customer center no 1800233555 on Date:-20/02/2015 and my complain no is 1913330 and she/he promised me my problem solved within 48 Hrs. but on date 23/02/2015 recall regarding this problem their have not response and they cut my phone and provide me a no 9415019174 which is switch off. please suggest regarding this who is take necessary action for timely about gas delivery Dealer Agency :- Suraj Gas service , gorakhpur Consumer no :- 13640 You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
407DEAR SIR, I WOULD LIKE TO BRING TO YOUR KIND CONSIDERATION THAT I AM SUFFERING TO GETTING GAS CONNECTION SINCE TWO YEARS I NEED YOUR SUPPORT TO GET NEW CONNECTION IN OUR NATIVE CITY DARBHANGA BIHAR THE AGENCY INDANE GOODAVRI. ALLOT OF TIME I HAVE VISITED THE AGENCY BUT THEY ARE SAYING NEXT TWO MOUNT EVERY TIME BUT HIS NEXT TWO MOUNT NOT FINISHED. YOU ARE REQUESTED THAT PLEASE TAKE A NECESSARY ACTION TO GETTING NEW GAS CONNECTION PLEASE SEE THE ATTACHED APPLICATION FOR YOUR REVIEW. YOUR PROMPT REPLY IN THIS REGARDS HIGHLY APPRECIATE. THANKS, AND BEST REGARDS, viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 4. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
408 I am having three questions regarding the location of a petrol pump outlet, those are :- 1. Can there be any petrol pump outlet in flood suffering zone. 2. What should be the minimum distance of a petrol pump outlet from Cross roads. (i.e. Chauraha). 3.Is it compulsory to have toilet and air facility on every petrol pump outlet. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs
409My RTI application is attached herwith. viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
410Please give the amount of deisel supplied to KKNPP of NPCIL during the past one year or from june 2013. This is necessitated since an article ( Sam Rajappa)claims that they are using oil firing to produce energy in that plant.The refferance is given as a web-link.Hope our engineers are able to run the system rather like a sony TV in my home. The weekend leader magazine carried an article which claimed the above doubt.vol6 issue 7 feb 13-19 2015. The author was Shri Sam Rajappa.This information is not available with this Ministry. The information pertains to OMCs, hence, your application is being sent to OMCs.
411I want to get information from INDIAN OIL CORPORATION LIMITED (IOCL) about the candidates of civil engineering stream who are Finally selected for officer & assistant officer & GAE post through GATE-2014. Please provide me Name and marks obtain in interview process of those finally selected candidates of civil engineering stream and marks I obtained with maximum possible marks. My information is as follow: Gate registration no. CE-302002250 IOCL registration no. 410918 Name - RAHUL BHAL registration form is attached.viewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL.
412we have indane gas connection in kashipur. People are hugely suffering because of late gas delivery (usually taking 30 days from the day of booking) . This delay is leading to serious problems at households. We are without LPG gas cylinder mostly. I want to know if there is no shortage of gas then why there is such a huge delay in delivering cylinders to households. You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL, hence your application is being forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
4131. Ministry launch PAHAL BDTL scheme provide total expense for promoting this scheme all medium (print adv, tv adv holding and etc.) 2. Total number of Registered complaint regarding DBTL money not transfer in consumer bank account timely (time period 1-1-2015 to 21-02-2015 information require) 3. Total subsidy amount given by ministry to consumers by cash and in bank account (time period 01-01-2015 to 21-02-2015) 4. If petroleum company or ministry provide any accidental insurance to LPG consumer provide information regarding insurance amount claim process. 5. Ministry promote accidental insurance related with LPG then provide promoting expense last 5 years. 6. Rule and regulation for necessary items availability for consumer on a retail petrol pump 7. 1-1-2014 to 21-02-2015 inspection report of HISAR(HARYANA) petrol pumps all companies regarding availability of service. 8. If any consumer of LPG not link bank account number and aadhar with gas consumer account any gas agency not give refill without linking aadhar and bank account number regarding this registered complaint numbers in ministry provide information. 9. Current status of complaint number registered with ministry MPANG/E/2015/00464 10. Maximum time limit for re-solve the complaint (MPANG/E/2015/00464) if any delay in re-solve the complaint provide the name, post and address of officer and office. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You application is therefore being sent to OMCs.i submit a RTI request dated 21-02-2015 with registration no MOPNG/R/2015/60315 but ministry refuse my request. ministry tell my request related OMC but in my application some of points related with ministry eg total expense and current complaint status. Your online RTI application No. MOPNG/R/2015/60315 dated 21.02.2015 has already been replied by CPIO on 23.02.2015, informing you that all the information pertaining to DBYL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt. Further, it is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Since, the information sought pertained to public sector Oil Marketing Companies (OMCs), your application has also been forwarded to them vide this Ministry letter No. 60176/2015-LPG/RTI dated February, 2015, for giving a reply directly to you.
414sir/madam, my family using gas cylinder more than 20 years, this is indane customer subscription voucher no. : 2549384, our 13 digit customer no. is 7500000094669860, customer id: 10550, distributor name : loganathan indane distributor, vellore, tamilnadu, distributor code: 117648, customer name: S. Dayalan, registered family card no. for this connection is: 05/G/0952092. 1. i need to know when the connection was bought on the above said family card no., how much of deposit amount they paid for that connection. 2. is the above said customer name was a member on that family card no. at the time of connection 3. why last time the distributor refused to deliver the cylinder to this customer.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, You can lodge complaint by clicking the radio button provided for the same from the portal.
415Dear Sir, i want to know answers o f following questions.. 1- WHAT is the current price of petrol in Raebareli and noida. on (20 -02-2015) 2- number of taxes including central government, state government and local government in petrol price. 3- In one liter of retail price of petrol in Raebareli classified the taxes. 4- time of open and closing of petrol pump in raebareli. 5- what are the basis of cancellation (regarding not fulfilling the norms) of petrol pump.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
416Honourable Sir Please find the request enclosed. Yours Faithfully Balaram SauviewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
417What action could Oil Marketing Company or LPG distributor take against a LPG consumer who has refused to pay for ONCE IN A TWO YEAR MANDATORY INSPECTION OF HIS LPG INSTALLATION.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
418I have requested for new LPG Connection through HPCL online portal on 20/04/2014. I received a Registration Referance No :3141070600035527 for which the request never processed further till date. Information I seek: 1) What is the current status of my request. 2) Till when would I get New LPG Connection. 3) For such below standard service, where, how and against whome should I complain. 4) What Compensation should I get. The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
419Capital Gas agency Oad, Opposite Nirmala Hospital, Tc 2/704-a, Mamatha Building, Pattom, Chalakuzhy R, M G Road, M G Road, Thiruvananthapuram, Kerala 695001. Is the above said gas agency is authorized gas agency of indian oil corporation. The application list submitted to this agency for the last 4 month. How many connections issued among these application. Is the issued connection is based on seniority of application.How many are pending. Reason for pending . Is the stove inspection certificate is mandatory for new connection by agency for new connection. What are the mediums followed by this agency for intimating the applicants regarding inspection. Proof for the intimation to all the applicants on the last 4 months by the agency.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
420Respected Sir, (1) I want to know about free gas cylinder insurance at LPG connection. (2) This advantage of insurance is applicable in Haryana or not. (3) If this is applicable so which company is providing and how many type of this is. (4) Those customers which has taken LPG connection already how they can get this scheme. (5) when since the time is applicable in Haryana. (6) Even i would like to know when since the time is applicable in India. (7) what about Rupees of claim in details. (8) And tell the Name of those persons who is taking advantage of this scheme in Haryana And over all India. (9) I want to know that how many states in India has taken authority of this scheme for applicable. (10) At least I want to know that which states giving this scheme to customers. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application is being sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
421RTI application attached herewith. viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
422Sub: Delay in delivery of Indane Gas Cylinder Agency Name and Address: M M Enterprises 60 Feet Road, New BDA Layout, Avalahalli, Banashankari 3rd Stage, Bangalore 560085 Consumer Number CX550624 I had booked my gas cylinder refill on 15 Jan 2015 and till today (19th Feb 2015) I have not received the cylinder. When I called the dealer I got the answer that there is a shortage of cylinders and it would take another 10days to supply it. I need following information from my dealer M M Enterprises 1) How many domestic and commercial cylinder gas customers does M M Enterprises gas Agency have for the period from 1st Jan 2014 and 19th Feb 2015 and if there was any fluctuation in the number of customers in any month 2) The number of domestic and commercial customers having one, two, and more than two gas cylinders 3) Between 1 September 2014 and 19 Feb 2015 how many gas cylinders did the M M Enterprises Gas Agency procure from Indian Oil (information to be given date-wise) 4) How many domestic gas bookings were pending as of 15th Jan 2015 and how many cylinders from these bookings have been delivered as of 19th Feb 2015 5) How many domestic gas bookings were made between 16th Jan 2015 and 19th Feb 2015 and How many cylinders from these bookings were delivered as of 19th Feb 2015 The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs 2. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
423it is seen that the dealer of HPCL Gas is making mandatory for consumer to purchase a gas stove through them on purchasing of new connection of domestic gas. In this regard, kindly provide information on the following points:- 1. is it mandatory to purchase a gas stove from concerned company on purchasing a new connection of domestic gas. 2. if yes, then please provide a copy of circular/ instruction issued in this regard. 3. if NO, then please provide a copy of direction given to all domestic gas provider companies, in which it is stated that the purchasing of gas stove is not mandatory for a consumer. 4. it is stated, that i had lodged a grievance through PG portal having grievance registration no. MPANG/E/2015/00434 but the reply is still awaited from Ministry/HPCL. please, provide the information in this regard also.The information sought by you pertains to HPCL, hence, your application has been sent to HPCL 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
424My application for RTI is attached herewith. viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
425Like to know whether Oil Companys Petroleum storage terminals where oils are unloaded from rail wagons, stored in vessels and filled in lorries in protected premises, come under Industrial category or Commercial Category. The information sought by you is not available with this CPIO. Your application has been transferred to Oil Marketing Companies.
426Dear Sir, Indane LPG Consumer No.: CX 12554012 My Cylinder booking reference 3000132383 generated on 1-2-2015 against booking reference 518312, not delivered as on 16-2-2015. After repeated enquires, I was told that there is no sufficient stock and asked me to submit Adhar Card. And I have opted our Subsidy and updated in your portal. After that I was to come in person. When I met them they told me to take delivery on our own and they cannot deliver. Then I took delivery on my own on 17-2-2015 And a customer care officer called me yesterday and advised me to shift to another supplier. I would like to know why the cylinder was not delivered. Thanking you, Thirumalai Dasan K You have a grievance against IOCL, hence your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.Sir, Required information not received Your online RTI application No. MOPNG/R/2015/60296 dated 18.02.2015 has already been replied by CPIO on 23.02.2015. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Further, as the information sought pertained to IOC, your application has also been forwarded to IOC vide this Ministry letter No. 60306/2015-LPG/RTI dated February, 2015, for giving a reply directly to you.
427The consumer name registered under my mothers name, is ILA CHAKRABORTY which is absolutely ok. Mistakenly wrong data, i.e. KALI NARAYAN CHAKRABORTY was captured in LOGIN NAME during web registration in the profile parameter. However there is no facility available to rectify LOGIN NAME as it is available in case of MOBILE NO. and PHONE NO. Since the problem appeared while capturing LOGIN NAME during web registration hence it is obvious that the rectification will be carried out at site level. So, I approached the HP GAS Service and as usual they have only one sentence reply Pl visit the distributor. I approached the distributor and he replied that the same will be carried out by HP only. I seek reply for the following queries 1.Who will be doing this rectification 2.When this rectification will be carried out 3.Why all corporate email addresses are rejecting emails 4.Why customer service constantly suggesting for something of which he is not sure I would request your good offices to help me to rectify this mistake. With regards, Arindam Chakraborty. Son / on behalf of Mrs Ila ChakrabortyviewYou have a grievance against HPCL, hence, your application has been sent to HPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. you may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal. 4. All the information petaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbtAlthough the matter was referred to the concerned authority however the same is yet not resolved. Instead the problem now has taken a different direction. The attached document will explain the entire story. Kindly help to get it resolved.viewYour RTI application No. 60295 dated 18.02.2015 was replied by the CPIO on 23.02.2015, informing that the information sought pertains to M/s Hindustan Petroleum Corporation Limited (HPCL) and hence your application is being sent to HPCL. (2) With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. Accordingly, your appeal is also being sent to HPCL for redressal. (3) You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organisations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs.
428January 2015 se Gas lene ka ki parkiriya keya hai. antim bar liye gaye gas ke 21 din bad mobile se number lagana parta hai phir 10 din bad Agency ke counter se parchi katan parta hai phir 3 din men nahi milta hai to counter par complain likhana parta hai is parkar se 1 cilynder lene men 45 din ka samaya lagta hai keya yahi parkiriya haiThe information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are advised to seek the information from the company directly.
4291) The security deposit to be paid for a new INDANE gas connection for one LPG cylinder is fixed by Indian Oil Corporation (for Indane customers) or is it arbitrarily fixed by the gas distributing agencies 2) Kindly provide me the Circular/Notification/G.O. number and a digital format of such Circular/Notification/G.O. which empowers the Indian Oil Corporation / Gas distributing agency to charge the customers for a security deposit 3) While obtaining a new LPG connection from INDANE, does the customer also have to buy the Stove from the respective gas distributing agency 4) If yes, I request you to provide the Circular/Notification/G.O. number and a digital format of such orders which empowers the gas distributing agency to sell the gas stove to the prospective customer 5) If not, what punitive action can be initiated against such gas distributing agency 6) In the state of Tamilnadu, in East Tambaram(approx.20kms from Chennai), a gas distributing agency named KTS Enterprises insist me to pay extra Rs.2750 towards gas stove apart from the security deposit of Rs.5070 for a Single LPG connection am I bound to buy that gas stove from the above said agency 7) Am I not eligible to buy a gas stove at my discretion from the open market 8) If the KTS Enterprise(distributing agency for INDANE) at East Tambaram, Chennai acts arbitrarily and refuse to give me a new gas connection how can I obtain a new LPG connection by legal means 9) When the delivery person, delivers the LPG cylinder at my residence should I pay more than what is mentioned in the receipt 10) What procedure has to be followed if the delivery person insists for extra amount than what is mentioned in the receipt 11) What procedure has to be followed if the delivery person refuses to deliver the cylinder when I decline to pay the extra amount than what is mentioned in the receipt I request your clarification in this regardThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.I see the reply as INCOMPLETE. In the reply it has been stated that, The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 1)Is my petition transferred u/s 6(3)(ii) of RTI ACT 2005 2)I can construe that, it has been remanded and transferred to IOCL, but to track the status of that application, whether a separate Registration Number would be allotted or the existing Registration Number is valid. 3)If a separate Registration Number will be allotted by the IOCL-PIO, how can i get that 4)Will a separate communication be sent to me by IOCL stating that the PIO of IOCL has received my remanded & transferred application 5)If yes, within how many days after such transfer should i receive such communication 6) If no,what further action should be initiated with IOCL-PIO to inform that, my application with the M/o Petroleum & Natural Gas has been transferred to them. Kindly provide me the aforesaid detailsYour online RTI application No. 2015/60288 dated 17.02.2015 has already been replied by PIO on 23.02.2015, informing that the information sought pertains to IOC and that your application has accordingly been forwarded to IOC. The same was also informed to you (that IOC will be furnishing a reply to you directly) vide letter No. 60063/2015-LPG/RTI dated 13.04.2015 and also vide letter No. 60306/2015-LPG/RTI dated 23.02.2015. Scanned copies of both the letters is attached herewith.view
430Details of Permission granted for HP Gas Cylinder Godown and Gas Distribution Agency in Residential Area of GANESH MANDIR ROAD, MURUD JANJIRA, DIST-RAIGAD- 402401 1)Attested Copies of license granted to SUDHA GAS Vitaran Vyastha (Murud Taluka Shakari Supari Sangh,Murud Janjira ) for HP Gas Distribution Agency in Murud Janjira 2) Attested Copies of NOC Granted by Petroleum and Explosives Safety Organization for HP Gas Cylinder Godown which is constructed by SUDHA GAS Vitaran Vyastha (Murud Taluka Shakari Supari Sangh,Murud Janjira ) at Ganesh Mandir Road,Murud Janjira). 3) If a Permission is Granted to HP Gas Cylinder Godown ,then Attested Copy of Permission for SUDHA GAS Vitaran Vyastha (Murud Taluka Shakari Supari Sangh,Murud Janjira ) HP Gas Cylinder Godown at Ganesh Mandir Road,Murud Janjira). 4) Attested Copies of All Relevant Documents presented by SUDHA GAS Vitaran Vyastha (Murud Taluka Shakari Supari Sangh,Murud Janjira ) for Building HP Gas Cylinder Godown at Ganesh Mandir Road,Murud Janjira). viewThe information sought by you pertains to HPCL, hence, your application has been sent to HPCL. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleulm.com by HPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
431Pl give me details regarding IOC ,HPC & BPC 1. On 31.03.2013 each company have how many gas cylinders and How many gas consumers ,out of them How many availed DBC facilities. 2. During year 2013-14 how many cylinders were supplied by each company and how much amount paid to each of them as Subsidy. 3. 2013-14 how many new connections given by each company & how many with DBC and how many consumers surrender their connections out of this how many with DBC. 4. During 2013-14 & 9 months of 2014-15 how many consumers connected with pipeline gas,out of these consumers how many surrendered their Gas Cylinders and how many still using Gas cylinder connections. Is there any rule regarding use of pipe line gas consumer can also use gas cylinder 5. During 9 months of 2014-15 how many cylinders supplied by each company and how much subsidy paid to or to be paid to each company. 6. On 31.01.2015 each company have how many cylinders. 7. 01.01.2015 to 15.02.2015 how many cylinders supplied by each company, and how much amount credited in how many accounts of consumers. 8. How many consumers linked with DBT by each company till 15.02.2015 Details regarding Petrol,Diesel,Kerosene oil & other lubricants supplied by each company in DEHRADUN DISTRICT during 2013-14 and 9 months of 2014-15 and how much Vat amount charged on Petrol and Diesel only. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
432DEAR SIR, THIS IS TO ENQUIRE ABOUT THE RECENT TENDER HELD BY INDIAN OIL CORPORATION LTD. OF CHITTORGARH TERMINAL UNDER RAJASTHAN STATE OFFICE FOR TRANSPORTATION OF BULK PETROLEUM AND HSD. IN THE TENDER, THE TENDERER WAS REQUIRED TO FILE A CERTIFICATE OF MICRO SMALL MEDIUM ENTERPRISE CATEGORY ,IF HE FALLS UNDER THE SAME. THE DETAILS REQUIRED BY ME IS WHETHER YOU CONSIDER ACKNOWLEDGEMENT(PART -II) GRANTED BY DISTRICT INDUSTRIES CENTRE EQUIVALENT TO CERTIFICATE REQUIRED BY MSME CATEGORY BIDDERS. WHETHER MERE ACKNOWLEDGEMENT FROM DIC,UDAIPUR CONSTITUTES CERTIFICATE OF MSME , AS REQUIRED UNDER THE BIDDING CONDITIONS. A COPY OF SUCH ACKNOWLEDGEMENT IS ATTACHED ALONGWITH. PLEASE PROVIDE THE DEATILS. DETAILS OF CONCERNED TENDER ARE AS FOLOWS : TENDER ID : 2014_RSO_9407_1 TITLE AND REF. NO. : BULK POL TRANSPORTATIONRSO/OPS/POL/CTG/01/2015-18 ORGANISATION CHAIN : Rajasthan State Office Operations viewThe information sought by you is not available with this Ministry. The information sought by you pertains to IOCL, hence your application is being sent to IOCL. 2. . You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal.
433 I have registered a complaint in My HPGas internet site regarding delivery and usage of Household Gas cylinders to commercial purposes. Dated 24-12-2014, complaint reference no. is 14136808. Please find the details below. -------------------------------------------------------------------------------------------------- Complaint Information Service Request No. : 14136808 Status : Closed Registration Date : 24-12-2014 12:40 Priority : Low Closed Date : 24-12-2014 12:49 Reported By : NonConsumer Distributor : SHRI MADHAVAN GAS AGENCY (15101600) (15101600) Subject : Others Description : Distributors employee supplying Household Gas cylinders to shop Details: Name of shop : Chandra Fast Food Address: Vittalapuram Village, (Pudupattinam to Thirukazhukundram Road) Thirukazhukundram Taulk, Kalpakkam - 603102 Shop run by: Viji son of Munusamy Shop Working Hours: 5:00 PM to 10 PM Evening. Shop owner is using Household LPG gas cylinder for commercial cooking purposes for functions and fast food shop. I request you please look into this matter and take legal action against the Users. Action History MURALI N.J. (531477) - 24/12/2014 12:49 PM Thanks for your information and necessary action deemed to be fit would taken on the dealer. -------------------------------------------------------------------------------------------------- based on the reply i request you below information. 1. I request you information regarding, the action taken against HP LPG gas Dealers delivery staff who supplying household gas cylinders to shop (Chandra Fast Food). Distributor (SHRI MADHAVAN GAS AGENCY (15101600), Kanchipuram dist, Tamilnadu. 2. I request information regarding, the action taken by HP LPG gas Dealer against the users of HP LPG Household Gas cylinder for commercial purposes. Name of shop : Chandra Fast Food, Shop run by: Viji son of Munusamy, Vittalapuram Village, Kalpakkam - 603102, Kanchipuram dist, Tamilnadu. I request you Please provide above information as per RTI act. Thankyou. The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
434Dear Sir Please let us know why you are conducting the management trainee exam through GATE as it has 3 sessions of different difficulties which depend on the luck of the candidate . GATE exam is not the case as normal PSU recruitment as it will demotivate completely when you see a difficult paper on screen. My request is why are not conducting an exam to those who qualified in the GATE 2015 exam separate so that equal priority will be given to every one as done by DELHI metro recruitment. or why dont you conduct a separate exam Like BARC having both recruitment one stream from GATE and other from their own recruitment. so that every one will get benefited. with Regards Gopi Srikanth The information you have sought is not available with this Ministry. You are advised to approach the appropriate Public Authority.
435DEAR SIR, I HAVE ALREADY SUBMITTED ALL THE RELATED DOCUMENTS AT THE LPG DISTRIBUTOR (BADAL GAS, BRAHMAPUR, ODISHA) ON 26THDEC14. BUT STILL NOW I DIDNT RECEIVE ANY SUBSIDY IN BANK ACCOUNT. I HAVE PLACED AN ORDER FOR BOOKING GAS ON 02ndFEB15 BUT STILL I DIDNT GET DELIVERY. WHEN I HAD VISITED TO GAS DISTRIBUTOR THEY TOLD ME YOU ARE NOT GIVEN THE DBTL DETAILS. I TOLD THEM I HAVE ALREADY SUBMITTED. THEN THEY TOLD ME WE DONT KNOW WHAT ARE THE PROBLEMS. I WANT TO KNOW WHY MY BANK ACCOUNT NOT LINKED WITH LPG ID. THEY TOLD ME YOUR ACCOUNT ALREADY LINKED.BUT STILL IT SHOWS ME Your request for seeding Bank Mandate is under processing with Distributor. viewYou have a grievance against LPG distributor of BPCL, hence your application has been sent to BPCL. 2. . You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 2. Also you can long on to www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal. 3. All the information petaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
436Dear Sir/Madam, The distributor for my Indane LPG ID 3 7500 0000 8679 8045 has been fraudulently changed today without my knowledge and consent, and without any application and/or supporting documents. A screenshot is enclosed herewith for ready reference. The Indane distributor has been changed from Golden Gas Service, Shop No.233, Palam Vyapar Kendra, Palam Vihar, Gurgaon - 122017 (which is about 500 metres from my home) to Maha Luxmi Indane Gas Service, 433/8, New Colony, Madanpuri Road, Opposite Luxmi Bazar, Gurgaon - 122002 (which is about 8 kilometres from my home). This is going to cause a lot of hardship and costs to me in terms of time, money and effort I would need to spend to reach Maha Luxmi Indane Gas Service. I do not accept this forced change in distributor. I would like to continue with distributor Golden Gas Service Consumer No. 851369. In this regard I have written to Mr. S K Nigam, State LPG Incharge for Delhi & Haryana, Indian Oil Corporation Limited (Indane) as well as Dr. Neeraj Mittal, Joint Secretary (Marketing), Ministry of Petroleum & Natural Gas and a copy is enclosed herewith for ready reference. I need the following information under the Right to Information Act, 2005 - 1.Please let me know why the distributor was changed. 2.Please let me know how the distributor was changed without my knowledge and consent, and without any necessary paperwork. 3.Please provide me a copy of all the documentation and records - in paper, electronic and any other format - pertaining to the above-mentioned change in distributor for my Indane LPG ID 3 7500 0000 8679 8045. If possible, provide a certified true copy. 4.Please provide me a copy of all the documentation and records pertaining to the steps and actions taken towards redressal of the complaint by Mr. S K Nigam, State LPG Incharge for Delhi & Haryana, Indian Oil Corporation Limited (Indane) upon receiving my complaint. 5.Please provide me a copy of all the documentation and records pertaining to the steps and actions taken towards redressal of the complaint by Dr. Neeraj Mittal, Joint Secretary (Marketing), Ministry of Petroleum & Natural Gas upon receiving my complaint. 6.Please provide me a copy of all the documentation and records pertaining to the steps and actions taken by both Mr. S K Nigam, State LPG Incharge for Delhi & Haryana) as well as Dr. Neeraj Mittal, Joint Secretary (Marketing) towards ensuring that such fraudulent change of distributor is not carried out and/or allowed again in the future by any Oil Marketing Company with any LPG consumer. 7.Please let me know when my Indane LPG Id 3 7500 0000 8679 8045 will be reverted back to distributor Golden Gas Service with Consumer No. 851369. Thank you, Sincerely, Sarika SainiviewThe information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
437to know the Petrol bunk new outlet details The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.
438DEAR SIR, I HAVE ALREADY SUBMITTED ALL THE RELATED DOCUMENTS AT THE LPG DISTRIBUTOR (BADAL GAS, BRAHMAPUR, ODISHA) ON 26THDEC14. BUT STILL NOW I DIDNT RECEIVE ANY SUBSIDY IN BANK ACCOUNT. I HAVE PLACED AN ORDER FOR BOOKING GAS ON 19TH JAN BUT STILL I DIDNT GET DELIVERY. WHEN I HAD VISITED TO GAS DISTRIBUTOR THEY TOLD ME YOU ARE NOT GIVEN THE DBTL DETAILS. I TOLD THEM I HAVE ALREADY SUBMITTED. THEN THEY TOLD ME WE DONT KNOW WHAT ARE THE PROBLEMS. I WANT TO KNOW WHY MY BANK ACCOUNT NOT LINKED WITH LPG ID. THEY TOLD ME YOUR ACCOUNT ALREADY LINKED.BUT STILL IT SHOWS ME Your request for seeding Bank Mandate is under processing with Distributor. viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against LPG distributor of BPCL, hence your application is being forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
439i am a consumer of bharat gas, my lpg id is 1 0000 0000 3740 5106, my consumer no. is 19731. i had booked my refill by online portal at 26-12-2014, my order no. is 1087711. but after so many oral request & online complaint, i had not recived my refill to till date.my written approch at my distributer cell via message at 06/01/2015 & 28/01/2015 with refrence my consumer & order no. & booking date. after that i had lodge a online complaint by bpcl at 31/01/2015, my complaint no. is 433394. during that time i had also requested at 05368244044 for the delivery. This is a permanent problem with my id that after 1-2 month of the booking i had recived my delivery.you can check my previous online booking & delivery history. Respected sir, i want a solution for this. i am so irritated about gas distributer.You have not sought any information as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application has been forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. It is informed that you may complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
440Sir, I have a Customer of Bharat Gas (Ashok Gas Service) Lucknow. My Connection is Blocked in November 2013 Due to some Multiple Connection Error. Till then I have done all documentation procedures as directed by Gas agency. I have submitted KYC 4 times. Under Right to Information Act-2005 I want to know that 1. What are the reasons for Multiple Connection. 2. What are the reasons for Multiple Connection Problem in My Gas connection .( Consumer no. 59623055 , LPG ID: 1 0000 0000 5962 3055. ) 3. What is the procedure to unblock the Multiple Connection. 4. Who are the Officials in Lucknow, Uttar Pradesh, India who deal with the Multiple Connection Problems. 5. What is Maximum Time Limit for resolving Multiple Connection after submitting KYC . 6. I have Subitted KYC 4 Times ( 16.01.2014, 29.11.2014, 22.11.2014 and 12.01.2015) . Who will be responsible for Delay in work and what is Legal Procedure against such officials. viewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
441Like to know in which category, Petroleum Oil companys Oil storage terminals where petroleum oils are unloaded from rail wagons, stored in vessels, handled, and filled in lorries, fall i.e. whether Industry category or Commercial category. The information sought by you is not available with this CPIO. However, your application has been sent to OMCs (Oil Marketing Companies).
442Can a person have more than one LPG Connection.Reply attached.view
4431. Provide day by day progress report wide compaint number 426903 posted on website www.bharapetroleum.com dated 29.01.2015 2.How may connections of Mohalla VAIDWARA were registered with JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 upto July 2014 3. How may connections of Mohalla VAIDWARA have been transferred to SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 from JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 4. What is base for transferring of some connections (not of all) of Mohalla VAIDWARA to SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 from JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 5. Please tell the reason for cancellation of LPG booking reference number 332855777 dated 19.01.2015 while the last refill was supplied on 20.11.2014 6. Who cancelled this booking and why the cancellation message was not delievered on my registered mobile number 7. Which areas of SIKANDRABAD are divided between JYOTI FLAMES & SRI SAI BHARATGAS. Please give area details including mohallas. 8. Why the option of portability is not activated with SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 on website. If not then when it will be activated The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.1. Provide day by day progress report wide compaint number 426903 posted on website www.bharapetroleum.com dated 29.01.2015 2.How may connections of Mohalla VAIDWARA were registered with JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 upto July 2014 3. How may connections of Mohalla VAIDWARA have been transferred to SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 from JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 4. What is base for transferring of some connections (not of all) of Mohalla VAIDWARA to SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 from JYOTI FLAMES BHARAT GAS DISTRIBUTOR OPP. POLICE STATION G.T. ROAD , SIKANDRABAD BULANDSHAHR (U.P.) 203205 5. Please tell the reason for cancellation of LPG booking reference number 332855777 dated 19.01.2015 while the last refill was supplied on 20.11.2014 6. Who cancelled this booking and why the cancellation message was not delievered on my registered mobile number 7. Which areas of SIKANDRABAD are divided between JYOTI FLAMES & SRI SAI BHARATGAS. Please give area details including mohallas. 8. Why the option of portability is not activated with SRI SAI BHARATGAS SHOP NO 43 SARAIJHAJHAN SIRONDHAN ROAD SIKANDRABAD BULANDSHAHR, U.P. 203205 on website. If not then when it will be activated Your online RTI application No. 2015/60264 dated 12.02.2015 has already been replied by PIO on 16.02.2015, informing that the information sought pertains to BPCL and that your application has accordingly been forwarded to BPCL. The same was also informed to you vide letter No. 60095/2015-LPG/RTI dated 16.04.2015 and also vide letter No. 60264/2015-LPG/RTI dated 18.02.2015, addressed to BPCL. Scanned copies of both the letters is attached herewith.view
444As enclosed in the attached file.viewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
445The direct subsidy benefit money is transferred to in others account (Aarti Parmanik, A/C number- 34452644289, State Bank of India). I have enquired the same to my IOCL Gas distributor (Anchit Gas, Dumka, Jharkhand). They have no any information that how it happened. I want to know that how it happened when Aadhar number 968452871579 in seeded in gas agency and the same Aadhar number is provided to bank (Mrs. Mridula Choudhary, Sate Bank of India, Dumka, Jharkhand, Account number 11281316852) for DBTS. I want to who is responsible for making this all nuisance. Name- Mrs. Mridula Choudhary SBI Account number- 11281316852 IFSC- SBIN0000073 AADHAR number- 968452871579 Consumer Number (Anchit Indane)- CX4805672 You have not sought any information as defined under RTI Act, 2005. You have a grievance against. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal. 4. Information / status etc. pertaining to DBPT may be seen at MoPNG website - petroleum.nic.in
446I am a consumer of indane gas. I submitted a complaint regarding wrong aadhar entry against my LPG Connection. please provide the detailed status information of my complaint numbers SRN NO 1753347 and SRN NO 1792161 and also provide reasons why it not resolve it.All the information pertaing to DBLT may be obtained from MoPNG Website - petroleum.nic.in/dbt 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal.
447respected sir/madam, i have taken bharat gas connection. on 8/01/15 i have requested for 2nd cylinder at office of sachin gas agency lajpat nagar4, they said to submit adhar card copy and a form in bank i did as i was said,to my suprise they have blocked my LPG without any prior notice kindly look into the matter and do the needful thank you for your valuable time You have not sought any information as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application has been forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.ebharatgas.com by BPCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
448I have a LPG connection with Bharat Gas My LPG details are as follows: Consumer No: 4839 LPG ID: 1 0000 0000 5388 9545 My Aadhar no: 7554 9670 2135 Mobile no: 919654750094 I want to enroll in PAHAL ie. I want to link my Aadhar with my LPG. My Aadhar is already linked to my bank account and I have made several requests for linking it to my LPG through all possible means. I have tried linking my aadhar no through the website, rasf.uidai.gov.in I have tried linking it over the phone Also I have gone to my distributor and submitted 2 forms, 1 for linking aadhar no and other for registering my phone no Still when I check my status on mylpg.in it shows that my Aadhar is not linked I am trying all methods for more than 2 months but still it is not getting done I have 2 requests: 1.I want to link my Aadhar no ie. 7554 9670 2135 with my LPG ID ie. 1 0000 0000 5388 9545 2.I want to register my Phone no ie. 919654750094 with my LPG ID ie. 1 0000 0000 5388 9545 Plz tell me why my requests are not getting fulfilled I request you to revert me back in Hindi viewYou have a grievance against BPCL,hence, your application has been forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
4491) Is there any information on any office memo or order or file noting from Ministry of Petroleum to BPCL,Indane, HPCL asking it to print that the Domestic Subsidized LPG cylinder cash memo receipt should contain that the amount is inclusive of transportation cost to customer door steps. 2) Is there any information as to whether it is allowed under rules of Ministry of Petroleum to collect transport cost or extra amount over and above bill receipt for Domestic Subsidized LPG cylinder from any customer by any provider or distributor 3) Is there any toll free number of Ministry of Petroleum on which citizens can complain if they are asked to pay transport cost of subsidized cylinder by delivery person over and above cash memo receipt. 4) Is there any information according to rules of Ministry of Petroleum that there is no transport charges for delivery within 15km from the gas distributor godown to customer residence. Reply attached.view
450Sir, I want to know- For domestic LPG gas connection (14.2kg cylinder)- 1. Total money of expenditure i.c. security money, price of regulator, price of burner and other extra expenditure please specify each other. 2. Can a single i.c. unmarried citizen get domestic LPG gas connection (14.2kg cylinder)/ 3. List of supporting documents. 4. Is ration card essential for taking domestic LPG gas connection (14.2kg cylinder)/ 5. Recuriments for 5kg LPG connection. 6. If we want to take domestic LPG gas connection of one 14.2kg cylinder without burner, regulator then total money of expenditure please specify each other.with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are, therefore, advised to approach the company whose LPG connection you desire to use.
451Hello sir, My name is sumit dhiman S/O Mr Ram kumar dhiman, i need some information about our Gas connection. We have Indane Gas connection no: 28783. with the name of Raj kumar at Chugh Gas Service Saharnapur road Dehradun. At the time of connection we provided the all required Documents or the agencie. But they make mistake to rite down the name. We requested many time for name correction but every time they said that we will change it but they did not make change yet. Now we are facing problem to link our gas connection to the bank account. Please provide some information Us. 1).Please provide the List of Document which we provided to agency at the time of taking connection. they refuse to give the cooking Gas, and i also wanna know that how they are refusing to give the Gas. because we know that, if we do not submit Form we will not get Gas after March. but it is Feb. Thanks sir i hope you will take an appropriate action on my application. Your faithfully Sumit The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal.
452 Question pertaining to Hindustan Petroleum Corporation Ltd. (HPCL) Attention is drawn to Competition Appellate Tribunal (COMPAT) dated 13.08.2012, in which it upheld the order passed by MRTPC dated 19.02.2009. The MRTPC, vide its order, had asked the oil market companies at that time to file an undertaking that customers should have an independent choice of purchase of stoves from any shops and not necessarily from the LPG dealers. The companies were also asked to tell their dealers to display the same in their premises and to communicate to their new customers at the time of sanction of connections that they were not bound to make any purchase including gas stove being sold by the dealer. Oil PSUs were also asked to give public notice about the same. The COMPAT, had upheld the order in its judgement mentioned supra. Question: Is there any Public Notice, in consonance with the above judgement, issued by the Hindustan Petroleum Corporation Ltd. (HPCL) for new consumers of LPG connection, who do not wish to buy new Gas Stove from the dealer. If yes, please provide a copy of the same.The information sought by you pertains to HPPCL, hence, your application has been sent to HPCL.
453(1) PL LET ME KNOW THE VALIDITY OF DEALERSHIP AGREEMENT ENTERED INTO BY IOCL FOR SKO DEALERSHIP WHICH PROVIDES A MINIMUM OF 156 KL OF SKO PM, WHEREAS CIVIL AUTHORITIES MAKES ALLOCATION OF 40KL PM SAYING THAT THEY ARE NOT CONCERNED WITH DEALERSHIP AGREEMENT. (2)AS PER LAW ONLY OIL COMPANY IS AUTHORISED TO MAKE DEALER WISE SKO ALLOCATION THAN WHY CIVIL AUTHORITIES ARE DOING THIS.WHO HAS AUTHORISED THEM TO DO THIS JOB WHO HAS NO POLICY GUIDELINES TO BE FOLLOWED.PL INFOR THE ROLE OF THIS MINISTRY IN THIS REGARD. ALSO LAW ON THIS POINT (3) COMMISSION AND OPERATING EXPENSES ARE FIXED BY THIS MINISTRY, HAVE THIS MINISTRY NOT CONCERNED WITH MONTHLY ALLOCATION OF 40 KL PM .WHAT ARE VARIOUS GUIDELINES IN THIS REGARD AND WHY THESE ARE NOT AVAILABLE IN WEBSITE.Reply attached.view
454Delay Delivery of LPG Cylinder by LPG Distributor shaurya enterprises: LPG ID 3 7500 0000 0818 9106, LPG Distributor: Indane , Consumer No CX5356850 Distributor Code : 107292 , Distributor Name : SHAURYA ENTERPRISES Sir, 1. The average delivery time of my cylinder after IVRS booking is approximately 15 days. After i opened my indane account online few days back, i could check my history of gas booking/ delivery. i found that not even, the cylinder is being delivered late but the order date and delivery date has been wrongly updated online to show the less delay in delivery. I have the IVRS SMS and the audio conversation with agency staff confirming my last booking date as 11 Jan 15. Whereas repeated complaint to the agency, they delivered the cylinder on 30 Jan 15, when i checked the order date online, i found it as 29 jan 15. which meant i received the cylinder in 01 days which is not correct. 2. The delivery man does not bring the weiging scale at delivery address, he says that come with me at any groccery shop to check the LPG cylinder weight. complaining this to distributor, the situation does not improve. 3. Requesting you to inform me the minimum cylinder delivery time and kindly instruct the LPG distributor to deliver the cylinder with in the time period.The information sought by you pertains to IOCL, hence, your application is being sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
455This is request you to please provide following information under the RTI Act 2005: 1. Bharat Petroleum Corporation Ltd (BPCL) has its Supply Depot / Terminal at Village Phoos Mandi, Distt. Bathinda, State Punjab. BPCL supplies Motor Spirit (MS) and High Speed Diesel (HSD) from this depot / terminal to the region. Need to know on monthly basis, MS & HSD stock supplied or sold and MS & HSD stock variation / loss / gain for the period Jan-2008 to Jan-2015. 2. Hindustan Petroleum Corporation Ltd (HPCL) has its Supply Depot / Terminal at Village Phoos Mandi, Distt. Bathinda, State Punjab. HPCL supplies Motor Spirit (MS) and High Speed Diesel (HSD) from this depot / terminal to the region. Need to know on monthly basis, MS & HSD stock supplied or sold and MS & HSD stock variation / loss / gain for the period Jan-2008 to Jan-2015. 3. Indian Oil Corporation Ltd. (IOCL) has its Supply Depot / Terminal at Village Phoos Mandi, Distt. Bathinda, State Punjab. IOCL supplies Motor Spirit (MS) and High Speed Diesel (HSD) from this depot / terminal to the region. Need to know on monthly basis, MS & HSD stock supplied or sold and MS & HSD stock variation / loss / gain for the period Jan-2008 to Jan-2015. 4. Indian Oil Corporation Ltd. (IOCL) has its Supply Depot / Terminal at Distt. Sangrur, State Punjab. IOCL supplies Motor Spirit (MS) and High Speed Diesel (HSD) from this depot / terminal to the region. Need to know on monthly basis, MS & HSD stock supplied or sold and MS & HSD stock variation / loss / gain for the period Jan-2008 to Jan-2015.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.
456My domestic HP gas account no 657825 has been blocked by local HP distributor. I have attached a snap shot of web portal from myhpgas. I also called local gas agency, Ashirwad Gas Agency which did not book my refill and requested to visit them with bank account and addhar card details. I would like to know WHY my account was blocked and who authorized it. Thanks Vaibhav LakareviewThe information sought by you pertains to HPCL hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
457Sir, I want to know--- For BPL resident, domestic LPG connection will issue 1. Total expenditure for domestic LPG connection i.c. security money and other expenditure for BPL resident. 2. supporting document for domestic LPG connection for BPL resident. 3. From which date to till date connection will issue i.c any cut-off date for issuing domestic LPG gas connection for BPL resident.The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.
458 1. MY BHARAT GAS CONNECTION NO-57135949. 2. BHARAT GAS AGENCY- AIR FORCE GAS AGENCY,SOHNA ROAD,GURGAON,HARYANA. 3. APPLICATION SUBMITTED FOR TRANSFER CONNECTION TO KHORA COLONY, GHAZIABAD ON 26 NOV 14. 4. GAS AGENCY NOT ABLE TO GENERATE TRANSFER VOUCHER. 5. WHY MY APPLICATION IS STILL PENDING AND WHO MANY MORE DAYS,MONTHS OR YEARS IT REQUIRED FOR TRANSFER.The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
459 I WANT TO KNOWN WHAT IS THE STATUS OF INDIAN OIL PETROL PUMP,DKL. OWNWER-KRUSHNA CHANDRA PATRA,RATNA BAZAR,DHENKANAL,ODISHA.WHY THE PETROL PUMP HAS CLOSED.WHAT WILL BE EXPECTED DATE TO OPEN IT.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
460Hi, What are the standards to which fuel pumps have to adhere in terms of fuel density. There are certain fuel pumps which display fuel density somewhere in 700 range for petrol on the dispenser whereas in certain other pumps, the density displayed is as low as 005. Cases being mentioned are of BPCL company owned pump in Thonnakkal, Trivandrum and IOCL pump near Infosys, Trivandrum. The fuel densities in both the pumps were at diametrically different levels (more than 700 in BPCL and less than 100 in IOCL) and so request your good office to look into this and to provide the details sought.The information sought by pertains to IOCL and BPCL, hence your application is being sent to them. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.Query was regarding the standards to which fuel pumps have to adhere in terms of fuel density. Are there any ministry guidelines on this or are the fuel companies free to decide it. In case there are ministry guidelines, what are the steps outlined by ministry to enforce the same.
4611) Is there any information on what action/steps has been taken by Ministry of petroleum for door delivery of Subsidized LPG gas cylinder to the door steps of rural customers in 6 lakh odd indian villages where there is no lpg distributors 2) is there any information on what action is taken to ensure door delivery for lpg gas cylinder by paying INR 100 over and above the cash memo bill at village level 3) What steps are being taken to increase availability and access of lpg at village level by petroleum ministry 4) Is there a RFD document Results Frame work document for Ministry of Petroleum and Natural gas . is this document available online in Ministry of petroleum websiteReply attached.view
462To, The CPIO Indane Gas INDIA Please give me below information under RTI act 2005- 1-Give reasons why I have not got subsidy in my bank aacount no. I give my 17-digit LPG ID to Bank & purchased a non subsidy cylinder. Gyanwati Consumer no-CX16899025 17 digit ID-37000000019353633 A/C no-06953211013273 Bank-UCO BANK IFSC-UCBA0000695The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal
463As enclosed in the attached fileviewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
464I had taken my Domestic LPG connection at JAI MATA DI GASES (Distributor Code - 117698), 41-D, DIST. BOARD MARKET BHAROPAR BIHARSHARIF BIHARSHARIF, NALANDA 803101. Detail of my connection is - Consumer No. - 63384344, LPG ID - 10000 0000 6338 4344 I had given request of TRANSFER of Gas Connection from Bihar Sharif, Dist . - Nalanda, Bihar, Pin - 803101 to Nokha, Dist. - Rohtas, Bihar, Pin - 802215 and Termination Number (TV. i.e. 8004018885) for the same was issued on 21 Decemebr 2014. When i am enquiring here at Nokha, Dist. - Rohtas, Bihar, Pin - 802215 at ABHAY INDANE SERVICE (NOONSARI ROAD,NEAR GHOSIANNOKHA, DIST:ROHTAS) then i got the reply that TV issued to you is not showing Online. Now my query is 1. Can i get NEW CONNECTION FROM ABHAY INDANE SERVICE (NOONSARI ROAD,NEAR GHOSIANNOKHA, DIST:ROHTAS, BIHAR) Since i am not able to get my LPG based on my OLD LPG connection. OR 2. If no then what can be alternative as almost more than one and half month have passed since my Issuance of my Termination Voucher Number from JAI MATA DI GASES (Distributor Code - 117698), 41-D, DIST. BOARD MARKET BHAROPAR BIHARSHARIF BIHARSHARIF, NALANDA 803101.. 3. Lastly i want my issue to be addressed by both JAI MATA DI GASES (Distributor Code - 117698), 41-D, DIST. BOARD MARKET BHAROPAR BIHARSHARIF BIHARSHARIF, NALANDA 803101 and ABHAY INDANE SERVICE (NOONSARI ROAD,NEAR GHOSIANNOKHA, DIST:ROHTAS, BIHAR) so that i can get the solution and it is both mental and physical harassment kind of thing for me. The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
465Sir, we have booked our LPG gas cylinder on 16th Jan,2015 and till date i.e. 8th Feb,2015 our cylinder is not delivered to us. We have tried several times on their contact number given on the website but nobody receives the call. We also made a complaint in the Oil Industries Helpline no. 18002333555, but all in vain. They just gave a number 9811063050 to contact but again nobody is receiving the call. Our complaint no. is 1860916. Sir last year also it happened the same with us. Since we are provided with 12 subsidy cylinders in a year, they only provide maximum of 10 to us till march 31 and keep the remaining cylinders with themselves for blacking them in future. This kind of tardy delivery helps them in retaining few cylinders unto the end of march. Sir you can very well understand that how can a family sustain without LPG gas in the present time. Sir we are extremely fed up of this corrupted system and finally opted for RTI. Details are given under: -INDANE OIL -Our Distributer is POONAM GAS AGENCY, F-5, SHAKURPUR COLONY, SHAKURBASTI, DELHI- 110034 -CONSUMER NO. : 39809 -LPGID : 37500000020359438 -REFERENCE NO. : 9141358 ITS A HUMBLE REQUEST AND NEED OF THE TIME TO KINDLY TAKE STRICT ACTIONS WITH THE IMMEDIATE EFFECT.You have not sought any information as defined under RTI Act, 2005. You have a grievance against IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
466 08-02-2015 To, The Central Public Information Officer Indian Oil Corporation Limited Corporate Office 3079/3, Sadiq Nagar, JB Tito marg. New Delhi Sub:-Information under RTI act 2005 1.I have made representation to the Chairman requesting for appointment with the chairman Indian Oil Corporation limited in the month of September and October 2014 but my request for appointment was not considered in this regard I request you to provide me the information and details why appointment was not given to me. 2.Kindly provide me the information and details of engagement of Mr. B. Ashok Chairman Indian Oil Corporation Limited between 1st September 2014 and 15th October 2014, with details of appointments given by him. 3.Kindly provide me the information and details of emoluments received by Mr. B. Ashok Chairman Indian Oil Corporation for the month of September 2014 and October 2014. 4.Please provide me the attested copies of the above requested information. With Regards, M. Jaya Raju Dealer(Kukunoorpally) 37-72/13, Plot no 100 B JJ Nagar, Sainikpuri, Neredmet-X- Road Secunderabad - 94 madari_jayaraju@yahoo.co.in, Ph9989635057 viewThe information sought by you is not maintained by this Ministry.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL.
467DEAR SIR, MAINE 18 JAN 2015 KO LPG CYLENDER LIYA THA. MERA CYLENDER 7 FEB 2015 KO KHATAM HO GYA. BOOK KIYA PHONE SE BOOK HO GYA . AGENCY MEIN CYLNDER LENE GYA TO UNHONE MNA KAR DIYA AUR BOLE 1 MAHINE SE PEHLE CYLENDER NHI LE SAKTE . 12 CYLENDER 1 COUSTMER 1 YEAR MEIN LE SAKTA H . MAIN YE JANKARI CHAHTA HU KI MAIN MAHINE SE PEHLE CYLENDER LE SAKTA HU YA NHI. AGAR LE SAKTA HU TO KYA AGENCY WALE MERE ADHIKARO KA HANAN KAR RAHE H.You have not sought any information as defined under RTI Act, 2005. You have a grievance against LPG distributorship, hence your application has been forwarded to OMCs. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
468Dear Respected Sir/Madam 1. I am writing this to you to know about the number of petrol/diesel refueling station present in our country. Please kindly provide the number of refueling station available in India. 2. I would also like to query about number of diesel/petrol vehicles used in India, both two wheeler and four wheeler (LMV, Heavy vehicles used) Please kindly do the needful by providing the details. Regards Manjunath Narayan B.E., M.S., Bangalore, KarnatakaThe information sought by you is not maintained by this Ministry. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. Your application has therefore been forwarded to OMCs.
469dear sir, menekuch din plele gas lene gya tha to vha par usne 635 rupe liye jabki parchi 615 ki thi. aur aaj bi me jab gas book karane ajency gya to usne computer se parchi na nikal kar pen se us par 635 likh diya . vha par rinku name ka aadmi hai jo dadagiri dikhata hai. aur parchi se jyada pese leta hai. viewYou have not sought any information as defined under RTI Act, 2005. You have a grievance against the LPG distributorship of HPCL, hence your application has been forwarded to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
470II have domestic gas connection no. 29535 & S.V. no. 229233 Dt. 12/10/1984 against this I had deposited Rs 800/- as security Money. When I take Gas Connection on that time my name is Bhuneshwar Agarwalla in Gas Connection Documents & at present in all my ID proof like Adhar card, Votor card, Bank Account etc. My name is Bhubneshwar Prasad Agarwalla, the minor difference in my name between Gas connection Documents and my ID Proof, the local Dealer accept my Id Proof for KYC against/demanding Rs 2650/- (Rs Two Thousand six hundred fifty only.) Q. Can I gave to the dealer Affidavit that Bhuneshwar Agarwalla & Bhubneshwar Prasad Agarwalla both are same person will above Affidavit/any other documents, accept by the dealer instead of Rs. 2650/- Please suggest me what will I do to take the benefit of Subsidy . Thanking you The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
4711 Please furnish the state-wide percentage of LPG customers who are eligible for subsidy under Direct to Benefit subsidy of LPG or PAHAL 2) Please furnish the state-wide figures of amount transferred through Direct to Benefit subsidy of LPG or PAHAL 3) Please furnish the state-wide number of complaints received on Direct to Benefit subsidy of LPG or PAHAL during 2011, 2012, 2013, 2014, 2015 4) Please furnish the state-wide number of complaints pending on Direct to Benefit subsidy of LPG or PAHAL during 2011, 2012, 2013, 2014, 2015 5) Please furnish the state-wide number of sales of unsubsidized cylinder during 2011, 2012, 2013, 2014, 2015 6) Please furnish the state-wide number of people who had given up their LPG subsidy after the nation building campaign during 2011, 2012, 2013, 2014, 2015 7) Please furnish the amount saved through nation building campaign during 2011, 2012, 2013, 2014, 2015 8) Please furnish the state-wise number of multiple gas connections identified during 2011, 2012, 2013, 2014, 2015 9) Please furnish the state-wise number of multiple gas connections suspended during 2011, 2012, 2013, 2014, 2015The information sought by you is not maintained by this Ministry. 2. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 3. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
4721.What is average petrol consumption in INDIA during 2014 in litres 2.How many petrol pumps we have in INDIA 3.What are contractual amenities to be provided by petrol pump ownerFor reply to question No.1, you may log on to ppac.org.in 2. And for Q Nos. 2 & 3 your application is being sent to OMCs (oil marketing companies) as it pertains to OMCs.
473(1) what are the Indian companies who provide cooking gas in the country. (2) price details of the companies for a new connection, transfer,portable of distributor, and other services which are provided by the companies. (3) Documents required to get a new gas connection. (4)Documents required for transfer a connection and what is the process. (5) processing fees for transfer a connection. (4)what kind of action taken by consumer if the service provider fail to provide the services. The public sector Oil Marketing Companies (OMCs) namely,Indian Oil Corpn. Limited (IOCL), Hindustan Petroleum Corpn. Ltd.(HPCL) and Bharat Petroleum Corporation Ltd. (BPCL) provide LPG cooking gas. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Therefore, your application has been forwarded to OMCs for providing the details sought by you.
474I am a HP gas customer. On 23.01.2015 while booking for HP gas refill through online portal of HP, By mistake I have clicked on opt out of subsidy. As I want to avail subsidy, instantly on 23.01.2015 I have put a online request no.14179276 to rectify it.But unfortunately it is still pending. I want to know whether it will be rectified or not and how much time will be taken by HP gas to rectify it.The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
4751. Please confirm if Aadhar card is necessary to be linked with Bank Account for existing Gas customer to avail gas facility 2. If There is no Aadhar Card & bank account, please confirm whether Gas is issued to existing customer or not 3. Gas Agency denies to give gas delivery if customer fail to submit adhar card and bank link , can any action be taken against them A person not having a bank account after the expiry of the grace period under the PAHAL Scheme will get LPG cylinders at market rate. The details of the PAHAL Scheme can be seen at petroleum.nic.in 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
476is there add home deleveri charge in hp gas cilinders (14.2 kg) @ of 691.00The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
477HINDUSTAN PETROLEUM( LPG ) CONSUMER NO OF MY Lt FATHER - 655212 WHICH I HAVE BEEN APPLIED FOR THE TRANSFER IN THE GROUND OF DEATH 1 Want to know the Time frame for services rendered by HP Gas distributors to the consumers for Change of name in case of death as per the citizen charter . 2 want to know the penalty or punishment imposed in behalf of failing the citizen charter . 3 Documents required in the behalf of if the subscription voucher has been lost . 4 Action taken in behalf of the complain registered in PG portal with having no MPANG slash E slash 2015 slash 00379 5 Date for which the final action has betaken place , Name with designation of the officer , Copy of the action latter . 7 Reason for the delay . 6 penalty , punishment or action taken in behalf of the distributor , copy of the letter .The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.hindustanpetroleulm.com by HPCL, You can lodge complaint by clicking the radio button provided for the same from the portal.
478I am a citizen of India by birth above 18 year of age, a resident of Kakching, Manipur would like to a request through Right to Information Act to provide the following information. 1. That Leibaklei Gas Service, (Distributor Code 160891), Chumnang Bazar, Kakching 795 103, Thoubal, Manipur is the only LPG distributor of Indian Oil Corporation Ltd in Kakching Sub-Divisional area. 2. That I would like to know how many consumers Leibaklei Gas Service, (Distributor Code 160891), Chumnang Bazar, Kakching 795 103, Thoubal, Manipur has as of 31/12/2014. 3. That how many LPG refills were totally issued to Leibaklei Gas Service, (Distributor Code 160891), Chumnang Bazar, Kakching 795 103, Thoubal, Manipur from 01/01/2014 to 31/12/2014. 4. That I would like to have a copy of service terms and conditions signed by the Leibaklei Gas Service, (Distributor Code 160891), Chumnang Bazar, Kakching 795 103, Thoubal, Manipur while applying the Distributorship from Indian Oil Corporation Ltd. Yours sincerely, Ksh. Suresh Singh The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
479i have submitted adhar in gas agency and with bank passbook .And also connected in adhar with bank . The gas agency received MDBTL dt-13.12.2014.That date till now not given gas and not govt. substitue price.my consumer no is-cx6042463.NAME-MANOJ PADHI, ADHAR NO-632791285049 GAS AGENCY NAME-ASKA INDANE GAS,ASKA, GANJAM ,ODISHA,PIN-761110 AGENCY CONTACT.NO-06822-273222. MDBTL received copy attached in with supporting documents. sir kindly requested consider this matter.connect with adhar and with activated dbt regards manoj padhi consumer no-cx6042463 my agency name-aska indane gas , kalinga road aska,ganjam odisha,pin-761110. viewYour request pertains to IOCL, hence, your application has been sent to IOCL.Respectively sir, My self Manoj Padhi bearing customer id CX6042463 Aska indane . Already I loged a complain in your department but still there is no work done by Indane gas . I think some days after Indane denied to give the gas in subsidy how we means my family live without cooking food . Firstly I was a DBTL customer in konark gas of cuttack but when I transferred it from cuttack to aska indane at that time there is no DBTL system is available so adhar is disconnected but now a days DBTL is started but my adhar is not connected and also my bank account is not connected ,I tried since above 6 month but no success is done for me . Then I think your department help me but your order for chek the situation and solution for this matter also denied by indane gas so what shall I do tell me in written and how I purchase gas in subsidy . Your online RTI application No. 2015/60212 dated 05.02.2015 has already been replied by PIO on 16.02.2015, informing that the information sought pertains to IOC and that your application has accordingly been forwarded to IOC. The same was also informed to you vide letter No. 60093/2015-LPG/RTI dated 13.04.2015 and also vide letter No. 60212/2015-LPG/RTI dated 18.02.2015, addressed to IOC. Scanned copies of both the letters is attached herewith.view
480I would like to know what are the information printed on the LPG(Normal house hold Cooking cylinder) cylinder with detailed explanation of each and every information printed on it and what it indicates and its purposes. And also what is the expiry date of the LPG cooking cylinder and where this information printed on the cylinder. Fore more details: I am HP gas user.The information sought by you pertains to HPCL, hence, your application has been sent to HPCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs
481Application as per attached supporting documentsviewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCsMOPNG/R/2015/60209Your online RTI application No. 2015/60209 dated 04.02.2015 has already been replied by PIO on 20.02.2015, informing that the information sought pertains to public sector Oil Marketing Companies (OMCs) and that your application has accordingly been forwarded to OMCs. The same was also informed to you vide letter No. 60078/2015-LPG/RTI dated 16.04.2015 and also vide letter No. 60177/2015-LPG/RTI dated 23.02.2015, addressed to OMCs. Scanned copies of both the letters is attached herewith.view
4821.Is there is any insurance on gas connection. 2.What is the amount of insurance Is that is meson on the gas connection pass book The information sought by you is not available in this Ministry. Since your application pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.I didnt received any information from Oil Marketing Companies (OMCs) 1.Is there is any insurance on gas connection. 2.What is the amount of insurance Is that is meson on the gas connection pass bookYour online RTI application No. 2015/60205 dated 04.02.2015 has already been replied by PIO on 20.02.2015, informing that the information sought pertains is not available in this Ministry and the same pertains to public sector Oil Marketing Companies (OMCs) and that your application has accordingly been forwarded to OMCs. The same was also informed to you vide letter No. 60076/2015-LPG/RTI dated 16.04.2015 and also vide letter No. 60177/2015-LPG/RTI dated 23.02.2015, addressed to OMCs. Scanned copies of both the letters is attached herewith.view
483The details of the Divisional Managers, Area Managers, Nodal officer, State office in-charges of Indian oil who are appointed by Indian Oil in Maharashtra state.The information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance Matters related with their own Organistions. Enquiries into any vigilance / administrative complaint, is required to be made by the respective OMCs.The information that I am asking pertains to IOCL, hence, my application has been forwarded to IOCL which has registration number :- MOPNG/R/2015/80023. But as of First appeal date I didnt get information that I asked.
484attached as supporting documentsviewThe information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.MOPNG/R/2015/60208
485D ear sir/mam i want to know that there is any stay on transfer of name of my account because local distributor (badaun gas agency, badaun U.P. 243601) is saying that there is stay on paper transfer till april 2015The information sought by you may obtained from the company whose LPG connection you are using. 2. In this regard you are informed that that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. However,your application has been sent to OMCs.
486KINDLY PROVIDE THE FOLLOWING INFORMATION REGARDING M/S J. J. SHARMA & SONS, AN INDIAN OIL CORPORATION PETROL PUMP LOCATED AT DEWAS IN MADHYA PRADESH :- PLEASE REFER TO ATTACHMENT LETTER NO. P-45011/07/2015-DIST BY MINISTRY OF PETROLEOUM & NATURAL GAS TO dIRECTOR mARKETING INDIAN OIL ON THE ABOVE SUBJECT. 1)KINDLY PROVIDE COPY OF INSPECTION REPORT ON THE BASIS OF WHICH THE OUTLET WAS TERMINATED. 2) KINDLY PROVIDE THE COPY OF THE REPORT OF THE TESTING OF THE UNAUTHORIZED FITTINGS WERE TESTED BY M/S MIDCO. 3). KINDLY PROVIDE US THE COPY OF THE REPORT SUBMITTED BY MIDCO SUBMITTED TO IOCL ON 5/4/2013. 4) KINDLY PROVIDE THE COPY OF THE REVOKING OF THE OUTLET TERMINATION.viewThe information sought by you pertains to IOCL, hence your application is being forwarded to them.
4871) Is there any information as whether there any complaints on fleecing of excessive delivery charge by LPG cylinder delivery boys 2) Has the Ministry of Petroleum fixed any charge for delivery charge of domestic citizen 3) Is there a toll free number on which citizen can complain against the excessive delivery charge by LPG cylinder delivery boys 4) Is there any information in the last 6 months as what action has been taken on complain against the excessive delivery charge by LPG cylinder delivery boys a) HPCL b) BPCL c) Indane gas 5) Is there any G.O or Office Memo issued by Ministry of Petroleum as to fixing the maximum charge for delivery charge of domestic citizen issued any guidelinesThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 4. you may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL,You can lodge complaint by clicking the radio button provided for the same from the portal.
4881- What is the last date of DBTL or PAHL Details of consumer with the companies 2- How many number of connections under DBTL or PAHAL scheme is registered till date across the India against the plan number of connection also what is a percentage of achievement district level across the India.All the information petaining to DBTL (PAHAL) including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
4891)Please furnish the state-wise number of cases registered against commercial institutions for making use of domestic LPG cylinders of Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 2)Please furnish the amount collected as fines from commercial institutions for making use of domestic LPG cylinders of Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 3)Please furnish the state-wide number of cases registered against distributors for diverting domestic LPG cylinders of Indane, Bharat gas and HP gas to commercial establishments during 2011, 2012, 2013, 2014 4)Please furnish the state-wise number of complaints disposed against distributors of Indane, Bharat gas and HP gas for diverting domestic LPG cylinders to commercial establishments during 2011, 2012, 2013, 2014 5)Please furnish state-wise number of distributors of Indane, Bharat gas and HP gas for diverting domestic LPG cylinders to commercial establishments during 2011, 2012, 2013, 2014 6)Please furnish the state-wise number of distributorship cancelled by Indane, Bharat gas and HP gas for diverting domestic LPG cylinders to commercial establishments during 2011, 2012, 2013, 2014 7)Please furnish the amount collected as fines from distributors of Indane, Bharat gas and HP gas for diverting domestic LPG cylinders to commercial establishments during 2011, 2012, 2013, 2014 8)Please furnish the state-wise number of distributors of of Indane, Bharat gas and HP gas punished for diverting domestic LPG cylinders to commercial establishments during 2011, 2012, 2013, 2014 The information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Your application has therefore been forwarded to OMCs.
490Please provide the following information along with the Xerox copies of the order or publication wherever required to provide complete information. I The data on maximum limit of insurance cover for the LPG customers. II. The break-up of cover, if the amount of insurance cover varies, for different conditions. III. The name, address and contact person of the Insurance Company who takes care of the insurance cover. IV. The type of Insurance cover. V. Whether the LPG dealers have Third Party Insurance and how is that operated in favour of the customer and under what circumstances. VI. Whether all other PSU Oil companies dealing with the supply of LPG have the same amount of insurance cover and similar insurance policies. VII Please furnish the state-wide number insurance claims received from customers for Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 VIII Please furnish the amount disbursed to the accident victims of Indane, Bharat gas and HP gas through insurance claims during 2011, 2012, 2013, 2014 IX Please furnish the state-wide number of beneficiaries of the the accident victims of Indane, Bharat gas and HP gas through insurance claims during 2011, 2012, 2013, 2014 X. Please furnish the state-wide amount collected by Indane, Bharat gas and HP gas as insurance from customers during 2011, 2012, 2013, 2014 XII Please furnish the state-wide amount collected by Indane, Bharat gas and HP gas as insurance from distributors during 2011, 2012, 2013, 2014 XIII Please furnish the state-wide number of customers of Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 XIV Please furnish the state-wide number of distributors of Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 The information sought by you is not maintained by this Ministry. 2. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.
491 Respected Sir/Madam, Being an LPG consumer of Siva HP Gas Distributor, Ammapettai, Thanjore,Tamil Nadu 614404 , I would like to get the below details from HP Gas Company pertaining to failure in transfer of gas subsidy amount to my Bank Account and my LPG ID is 21140875400000137 1. Even after successful seeding by the bank as well as by the HP gas agency, why the advance subsidy/post purchase subsidy is not credited in my bank AC. 2. As per the myhpgas.in website data, I am eligible to get subsidy. In such case why the HP gas company did not communicate for the delay about cash transfer/justification to me. 3. More over very recently I have purchased the LPG cylinder at market price of Rs 729/ and the HP gas company failed to transfer the subsidy amount for the cash memo number 179878 dated 12/01/15 to my account. Why the HP gas company ignored to give subsidy amount 4. I am also interested to know the name of the officer/executive/staff who is responsible for this delay/failure in subsidy cash transfer 5. What type of action will be initiated by the government on the persons who is responsible for the delay/failure in cash transfer Thanks Sincerely Dr. Saravanan. M Mobile: 9952222022You have not sought any information as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application has been forwarded to HPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt
492Dear Sir, On November 4, 2014 at 2200 hrs., I visited BPCL Petrol Pump, Kalapathar, Indirapuram, Ghaziabad, UP to fill up Petrol in my Car. After filling of Petrol for an amount of Rs. 1500/- when I asked for the hand written bill, I was refused by the officials posted over there as they dont have any printed bill at out let instead, I was asked to take computerized bill. It is a well known fact that the computerized bill as available at the Petrol Pumps can last for a maximum of 6/7 days and there after defaced after some time. I immediately called up BPCL Customer Care Officer attached with the Petrol Pump on his Mobile No. 9654505194 but it was switched off. Subsequently, I called up Mr (Col) S.K.Maini owner of the Petrol Pump on his mobile No. 9312221242 and requested to give the instructions to his official for issue of hand written Petrol bill for Rs. 1500/-. Regret to state that Mr. Maini didnt want to listen any thing and when I asked for the Complaint Register, he disconnected the phone. May I request the officer concerned to enquire into the matter on refusal by BPCL Petrol Pump for issue of hand written Petrol bill please. After that I got two mails from BPCL that my complaint has been closed and when I asked to confirm the outcome, no one has responded. Regards, S.K.Nigam, Mobile No. 9818512131 You have not sought any information as defined under RTI Act, 2005. You have a grievance against BPCL, hence your application is being forwarded to BPCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.bharatpetroleum.com, BPCL You can lodge complaint by clicking the radio button provided for the same from the portal.
493Respected Sir/Madam, I appeared in Hindustan Petroleum Corporation Limited interview for the post of chemical engineer tranee officer through GATE 2014 in ST category. My gate 2014 registration no is 304301120 and hpcl application no is 201328056763.My Gate 2014 score was 40.33 and I qualified in interview also. One of my fellow whose gate score was less than me (37) he got joining in hpcl in waiting list but i did not qualified or did not get any email/calls. I want to know that what was my final score (gate and interview) and what was final cut off of joining after interview in ST category through chemical engineering Gate 2014. The information sought by you is not maintained by this Ministry. 2. You are advised to obtained the information from HPCL directly.
494Dear Sir, What are Marketing Discipline Guidelines For LPG. thanking you. The infnormaton sought by you is available at www.indante.co.in by IOCL, www.ebharatgas.com by BPCL and www.hindustanpetroleulm.com by HPCL
495 To, The Public information Officer, Ministry of Petroleum and Natural Gas, Shastri Bhavan Subject: Request for Information under Right to Information Act 2005. I wish to seek information as under : The Information required is about M/s Raghav Bharat Gas Agency (150033), Dadri, District - Gautam Budh Nagar. 1. Is Bharat Petroleum Corporation Limited / MoP&NG aware of the irregularities and malpractices being conducted by this LPG distributor. 2. If, Yes, please provide the nature of the irregularities and malpractices, year-wise and the action taken year-wise. 3. If not, what sort of supervision is being exercised by BPCL over this agency that has not uncovered any such activity. 4. If no effective supervision is being exercised, please provide reason for the same. 5. Please provide year-wise details of complaints that have been received against this distributor in the last five years by Bharat Petroleum Corporation Ltd., MoP&NG and any other State or Central Govt. authority / agency. 2. Please provide the nature of such complaints, year-wise . 3. What action has been taken on these complaints by Bharat Petroleum Corporation and MoP&NG, please provide year-wise details. 4. Please provide dates and full details of inspections / surveys conducted by Bharat Petroleum Corporation Quality Control Cell, Vigilance wing, LPG Department or any other department on this LPG distributor. 5. Please provide reports prepared by the concerned teams of these inspections/ surveys of this LPG distributor. 6. Please provide details of action taken on each of these inspection / survey reports. 7. If no action is taken, the reason for the same. 6. Please provide, guideline prepared by MoP&NG and Bharat Petroleum Corporation Limited about periodic inspections/ survey and disciplining of LPG distributors. 7. Please state, if these guidelines have been fully followed by M/s Raghav Bharat Gas Agency. If not, the reason for the same. 8. What is the Quaterly Performance Based On Delivery Time, quarter wise for the last 5 years for M/s Raghav Bharat Gas Agency, Dadri 9. Does this distributor meet the delivery performance and other standards set by the Govt. and BPCL. 10. If not, please provide year-wise details of such deviations and action that has been taken against the distributor in the last five years. 11. Does the company meet all the service, transparency, accounting and other guidelines set by the Govt. and BPCL. 12. If yes, please provide head wise details of the same along with the guideline standards met by them. 13. If not, please provide year-wise details of such deviations and action taken for against this distributor for such deviations and malpractices, if any. 14. What plans the Govt. and BPCL have to discipline and take corrective action against this distributor for all the failures, complaints, non-complaisance etc.The information sought by you pertains to BPCL, hence, your application has been sent to BPCL. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
4961) Number of Permanant and Contract Employees working in Vasai Taluka of Palgar District. 2) If Bharat petroleum company has employed contract labour, Give me the copy of the Registration Certificate from Labour department to employ Contract abour and name of ht elincensed contract employed by each Contractor and salary being paid to them in excel file. 3) I required Total number of contractor employed by the Bharat Petroleum and number of Contract Labour Employed by each Contractor with their designation and nature of work. 4) 4.1As per section 6(3) of the RTI Act 2005, In case, the requested information is held by another public authority, I request the PIO to transfer the application or part of it within FIVE days and immediately inform me about such transfer. The information sought by you pertains to BPCL, hence, your application has been sent to BPCL.No response from the CPIO after filing the RTI on 1st february 2015, i.e 50 days.
497Please furnish details of LPG refill delivered with consumer receipt, against DBTL subsidy of Rs. 568.00 transferred on 23 Jan 2015 for LPG ID No. 3-7500-0000-9810-6263.All information with regard to DBTL may be seen from this Ministry Website - petroleum.nic.in which is also linked to the Oil Marketing Companies (OMCs - HPCL, BPCL, and IOCL).As on today there is no indication of DBTL payment on 23 Jan-2015 of Rs 567. A print of webpage attached.viewYour online RTI application No. MOPNG/R/2015/60182 dated 01.02.2015 has already been replied by CPIO on 16.02.2015, informing that all information with regard to DBTL may be seen from this Ministry Website petroleum.nic.in which is also linked to the public sector Oil Marketing Companies (OMCs). Also, you can complain at Toll Free No. 18002333555 or to the concerned public sector Oil Marketing Company (OMC) or to Public Grievance Cell of this Ministry or at www.mylpg.in to view status of cash transfer and cash transfer compliant status. Further, it is also informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. You may like to approach PIOs of OMCs for obtaining the desired information. The contact details of PIOs of OMCs are as under:- (1) Shri V.Ramgopal, GM (Planning), Public Information Officer, Indian Oil Corporation Limited, Head Office, Marketing Division, Indian Oil Bhawan, G-9 Aliyavar Jung Marg, Bandra (East), Mumbai-51. (2) Shri Bharat Darnal, Sr. Manager (Mkt. Services) LPG HQ & Central Public Information Officer, Bharat Petroleum Corporation Limited, Bharat Bhawan-2, 4 & 6 Currimbhoy Road, Ballard Estate, Mumbai-1. (3) Shri Subhankar Biswas, GM-LPG(S&M), Public Information Officer, Hindustan Petroleum Corporation Limited, Hindustan Bhawan, 8, S.V. Road, Ballard Estate, Mumbai-1
498Please Find Attached Supporting Document And Give me information As Per RTIviewThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
499I was suspended from duty from Hindustan Petroleum Corporation Ltd on 8.11.1995 and was terminated from service on 13.04.2005. I was entitled for my compensation at the rate of 50% of my last salary for a period of 6 months from suspension and thereafter at the rate of 100% till my termination, which I was not paid. I was told that my file is pending with Mr Koshti, but since he was busy and could not spare the time, he had assured me that he will attend to my case immediately. But as per the recent telephonic conversation on 27/11/2014, he has declined to acknowledge that he has my case file and did not guide me properly on whom to approach for my remaining dues as I have received my PF amount only and the remaining dues are still pending. Please let me know what action should be taken by me to get the missing file and the unpaid amount due to me. You have not sought any information as defined under RTI Act, 2005. You have a grievance against HPCL, hence your application is being forwarded to HPCL. 2. You are informed to contact HPCL directly.
500Sir, With reference to Govt. of India declaration regarding implementation of distribution of 5Kg LPG Cylinder, I visited some Gas Agencies in New Delhi to have a connection in this scheme. But, every where I had been replied that the scheme is not yet started in Delhi and they do not know when it would be started. Their reply could not satisfy me. Thus,I may kindly be provided following information about implementation of scheme of 5Kg LPG Cylinder :- 1. Whether scheme of distribution of 5Kg LPG Cylinder has already been started in New Delhi & NCR. 2. If already started, list of entrusted agencies in New Delhi & NCR with their full address and contact numbers. 3. If not yet started, exact date/month of starting along with list of entrusted agencies with their address. 4. List of documents required to submit to avail the facility. 5. What is/will be the cost of 5Kg LPG Cylinder in New Delhi. 6. Besides cost of filled up Cylinder whether there is any other charges to be paid by the customer at the time of initial supply. 7. What are the process and mechanism to ventilate the grievances (especially harassment by entrusted agencies) of customer those are enrolled in this scheme. 8. List of states where the scheme has already been started. Thank you, Sir. The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
501SATYAM AUTO FILLING CENTER VILLAGE -BARAPATHAR TEHSIL - NAGAUD DIST.- SATNA (M.P.) I WANT TO KNOW (1)COPY OF APPLICATION FORM OF SATYAM AUTO FILLING CENTER (2) COPY OF LOI OF SATYAM AUTO FILLING CENTER (3)COPY OF AGGRIMENT (WITH BPCL) (4)AUDIT REPORT OF SATYAM AUTO FILLING CENTER OF YEAR 2013-14 AND 2014-15The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.the information sought by me is not provided by bpcl. please provide me as soon as possible.
502FACTS------- 1. i made new online application for domestic LPG line with distributor DOMJUR INDANE, at Makardah,Howrah-711409 on 08/01/2015. 2. on 21/01/2015 i visited the distributor for connection they told without purchasing OVEN& OTHER ACCESSORIES they will not provide connection to me. 3. i made online Complain in INDANE portal DOCKET No.-1808607 on 21/01/2015 4.on 23/01/2015, i received Feedback from INDANE CUSTOMER CARE, -( DISTRIBUTOR HAS BEEN ADVISED TO DO THE NEEDFUL) 5. On 28/01/2015, i again visited the Distributor but got no result. 6. Now Please Furnish the following details under RTI Act:------------------- a) whether my online application is acceptable to DOMJUR INDANE or not. b) is it mandatory for me to take Oven and other accessories from Gas Distributor. c)if it is not mandatory to take Oven Etc from Distributor, against what authority, the Distributor will provide me only the Connection and will take necessary Deposits from me. d) how much amount is exactly payable for new connection. e) Against Docket No.1808607, what necessary advise has been given by INDANE Customer care to my area distributor DOMJUR INDANE. f) It seems that Cutomer Care or Grievance of indane is not much active or clarified, is there any other grievance redressal authority or system Copy of New Application Done by me, Customer Care Reply, enclosed for perusal. thanking you, yours truly, smt Lakshmi rani mondal Domjur, joychanditala, HowrahviewThe information sought by you pertains to IOCL, hence, your application has been sent to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
5031. 30-12-2014 ko maine INDANE LPG gas cylinder 14.2kg liya phir next cylinder kitne din ke bad milega 2. INDANE LPG gas cylinder distributer se north,south,east,west kitne km tak free home delivery hai iski suchna hamein uplabdh karai jayeThe information sought by you pertains to IOCL, hence, you may approach IOCL directly. 2. You are also informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroelum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL.sir maina ministry se pucha that ke home delivery kitna kilometer tak insane hai aur ek mahina kitna indane ka him gas utha Santa hai lekin kyue sahi answer diya gaya haiYour online RTI application No. 2015/60178 dated 01.02.2015 has already been replied by PIO on 19.02.2015, informing that the information sought pertains to IOC and you may approach IOC directly. However, your appeal under reference was forwarded to IOC for taking necessary action and giving a reply directly to you, vide letter No. 60081/2015-LPG/RTI dated 21.04.2015, scanned copy of which is attached herewith.view
5041)Please furnish the state-wise number of LPG connections disconnected by Indane, Bharat gas and HP gas during 2011, 2012, 2013, 2014 2)Please furnish the state-wise amount of security deposited collected by Indane, Bharat gas and HP gas from customers at the time of providing a connection during 2011, 2012, 2013, 2014 3)Please furnish the state-wise amount of security deposit refunded by Indane, Bharat gas and HP gas to the customers at the time of disconnecting a connection during 2011, 2012, 2013, 2014 4)Please furnish the state-wise number of customers shifted from Indane to other companies through portability system during 2011, 2012, 2013, 2014 5)Please furnish the state-wise number of customers shifted from Bharat gas to other companies through portability system during 2011, 2012, 2013, 2014 6)Please furnish the state-wise number of customers shifted from HP gas to other companies through portability system during 2011, 2012, 2013, 2014 7)Please furnish the state-wise number of customers shifted to Indane from other companies through portability system during 2011, 2012, 2013, 2014 8)Please furnish the state-wise number of customers shifted to Bharat gas from other companies through portability system during 2011, 2012, 2013, 2014 9)Please furnish the state-wise number of customers shifted to HP from other companies through portability system during 2011, 2012, 2013, 2014The information sought by you is not maintained by this Ministry. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 3. Your application has therefore been forwarded to OMCs.
5051)Please furnish the state-wise number of complaints received against distributors of Indane, Bharat gas and HP gas for supplying underweight cylinders during 2011, 2012, 2013, 2014 2)Please furnish the state-wise number of complaints disposed against distributors of Indane, Bharat gas and HP gas for supplying underweight cylinders during 2011, 2012, 2013, 2014 3)Please furnish state-wise number of distributors of Indane, Bharat gas and HP gas who were found as violators for supplying underweight cylinders during 2011, 2012, 2013, 2014 4)Please furnish the state-wise number of distributorship cancelled by Indane, Bharat gas and HP gas for supplying underweight cylinders during 2011, 2012, 2013, 2014 5)Please furnish the amount collected as fines from distributors of Indane, Bharat gas and HP gas for supplying underweight cylinders during 2011, 2012, 2013, 2014 6)Please furnish the state-wise number of distributors of of Indane, Bharat gas and HP gas punished for supplying underweight cylinders during 2011, 2012, 2013, 2014 The information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
506I have booked the domestic gas cylinder under DBTL scheme and I have paid Rs734.00. I have linked my aadhar number to both Indane gas agency and Indian Overseas Bank. But Still I have not received the subsidy amount to my account. My Aadhar no : 7773 6419 4342 LPG ID : 37500 0000 3211 1147 I want to know the reason for not receiving the subsidy amount. Kindly do the needful.All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbt 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs.
507I AM HAVING HP GAS CONNECTION WITH OMKAR GAS AGENCY, THANE EAST (MAHARASHTRA) WITH CONSUMER NUMBER 606227. FOR DELIVERY OF CYLINDER AFTER 6 P.M. PLEASE PROVIDE FULL INFORMATION ABOUT THE PROCEDURE. The information sought by you is not maintained by this Ministry. You are advised to approach HPCL directly.
508lpg domestic gas mein jo sidi bank me subcidy seedi jamah hoti ha vo 303 .5 rs ha,but jinko seedi subsidy nai mil rahi unhe WAT thorhda kam dena hota ,jis me aproximate 15 rs ka fark ha, ye fark kyo ha, kya ye barha huya WAT state govt ke khajane mein jata ha.In respect of the information sought by you it is stated that the same are not covered under the definition of information as per Section 2(f) of RTI Act, 2005. 2. All the information pertaining to DBTL including grievance redressal mechanism may be accessed from this Ministry Website petroleum.nic.in/dbtNot satisfied.Your online RTI application No. 2015/80020 dated 30.01.2015 has already been replied by PIO on 16.02.2015, informing that the information sought are not covered under the definition of information as per Section 2 (f) of the RTI Act, 2005. However, your application has been forwarded to public sector Oil Marketing Companies (OMCs) vide letter No. 60064/2015-LPG/RTI dated 21.04.2015, scanned copy of which is attached herewith.view
5091. District wise List of Petrol Pumps and LPG Agencies in Uttar Pradesh. I need the information along with with name of petrol pump-LPG Agency/ location/name of owner company or individual/year of allotment. You may please provide this information as per any format of your conveinece. If any part of my query is beyond your ambit, it may please be forwarded to the concerned CPIO under section 6(3) of RTI Act. The information sought by you is not maintained in this Ministry, hence, your application has been sent to OMCs.
510 1. Is it compulsory to buy Gas stove or Cooker from the LPG dealers with a new LPG connection or an additional cylinder connection 2. Do we need to pay any transportation charge and carrying with bill amount when Gas cylinder delivered to usIt is not compulsory to buy gas stove or cooker etc. from the LPG dealers. 2. With the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005. 2. You are, therefore, advised to approach the company whose LPG connection you desire to use.
5111)Is it Possible to get informations through RTI Act 2005 from the Gas Agencies located in Rural Area.If so please share the details of Public Information Officer in Rural Gas Agencies. 2)If the Gas Agency in Rural Area is obtaining additional amount for delivering a gas cylinder ,do we need to post the Complaint with State Vigilance or Central Vigilance.Please share the details of the Officer Designation and Office Address to post the Complaint. 3)Are the Employees working in Rural Gas Agencies are Public Servant or not.Please share the details. As the information is required urgently ,i accept the information through email to my email id nklptv3@gmail.comThe information sought by you pertains to Oil Marketing Companies (OMCs), hence, your application has been sent to them.
512 would like to inform you that instead of requsting again and again Jai mata di bharatgas gramin vitrak devrajpur pipra is not giving me new lpg connection . and I have applyed online for new lpg connection on your site.than refer to your booking no.13994898 on date 19/01/2015 and complaint no.420913 on date 26/01/2015 and I have summated all supporting document for new lpg connection like that passport,aadhar card,pan card and driving liecence. but not giving me new connection. Name. girijesh kumar sharma s/o hansnath sharma village. ramnagar post.langri distt. kushinagar u.p. pin code 274203You have not sought any information under RTI Act. You have a grievance against LPG distributor of BPCL. Hence, your application has been forwarded to IOCL. 2. You are informed that Oil Marketing Companies have their own Public Information Officers. Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department who looks after all the Operational, Administrative and Vigilance matter related with their own organizations. Enquiries into any vigilance / administrative complaint is required to be made by the respective OMCs. 3. You may also complain at Toll Free No. 18002333555 or to the concerned OMC or to Public Grievance Cell of Ministry of Petroleum & Natural Gas or at Transparency Portal, information for which has been hosted in www.indante.co.in by IOCL. You can lodge complaint by clicking the radio button provided for the same from the portal.
513This is bring attention to the dictatorship of SHEEL Gas service going on in order to book the LPG gas refill. I would like to bring your attention that since Government has removed 21 days minimum gaps for refill booking of LPG gas but following gas agency is not following this and is simply denying the same saying it is still applicable. following is the complete address of the gas agency: Sheel Gas Service 21B, Pooth Kalan, Rohini Extension, Rohini, Delhi - 110085 011 - 25478577 I would like to know that on what basis they are denying to book the refill if it booked within 21 days since it is winters so demand is increased and we have family of 5-6 people leading to increased demand. Due to this shortage we have to get the gas in black from market which is both costly and not the right way. As a citizen if this democracy i would like to know that if it depends on agency whether or Not to follow govt. guidelines and book refill as per the consumers request. Thanks and Regards, Deepak SahYou have not sought any information as defined under RTI Act, 2005. You have a grievance against LPG distributor. You have not indicated the company of whose connection you are using. You are advised to submit your grievance to the company directly. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.
5141. Rules to get gas connections if husband and wife are working at different places, Do they: (i) get both connections in the name of husband or (ii) in the name of wife or (iii) separately. 2. Does a husband/wife may transfer his gas connection to in the name of spouse, I mean to husband/wife, please provide rules. 3. Is it compulsion/mandatory to purchase gas stove and other equipments from dealer at the time of getting new gas connection 4. Please provide rules if I am working at place A and my parents are living at place B, do I get both gas connection in the name of me. 5. Is it necessary to get next cylinder after 21 one days as it is everywhere stated by dealer You are advised to approach the company whose LPG connection you desire to use. 2. It is informed that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Marketing Companies (OMCs) namely Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the OMCs. OMCs have their own Public Information Officers, Appellate Authorities, Public Grievances Redressal Forum and Vigilance Department, who looks after all the Operational, Administrative and Vigilance matters related with their own Organizations. Enquiries into any vigilance/ administrative complaint is required to be made by the respective OMCs. The detailed information, if any, in this regard may be obtained from the Public Information Officers (PIOs) of the respective OMCs under the provisions of RTI Act 2005.You (Ministry) has juridical power over all the companies as well as you are fully responsible to provide guidelines regarding the domestic LPG. Secondly you are fully responsible to transfer the application to the concern authority to which information is attached. So please without further delay, do the needful. Your online RTI application No. MOPNG/R/2015/80018 dated 29.01.2015 has already been replied by CPIO on 19.02.2015, advising you to approach the company whose LPG connection is desired for use. Further, it is retreated that with the dismantling of the Administered Pricing Mechanism (APM) with effect from 01.04.2002, Public Sector Oil Marketing Companies (OMCs), namely, Indian Oil Corporation Limited (IOC), Bharat Petroleum Corporation Limited (BPCL) and Hindustan Petroleum Corporation Limited (HPCL) were given commercial freedom to formulate and adopt their own guidelines in respect of governing and regulating etc. of the LPG distributorships under them. The LPG distributorships are directly under the control of the OMCs. You may like to approach PIOs of OMCs for obtaining the desired information. The contact details of PIOs of OMCs are as under:- (1) Shri V.Ramgopal, GM (Planning), Public Information Officer, Indian Oil Corporation Limited, Head Office, Marketing Division, Indian Oil Bhawan, G-9 Aliyavar Jung Marg, Bandra (East), Mumbai-51. (2) Shri Bharat Darnal, Sr. Manager (Mkt. Services) LPG HQ & Central Public Information Officer, Bharat Petroleu